Course Project : Work communication solutions and Conflict management with strategies.

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Competency 1

This competency will allow you to dissect examples of workplace communication and construct solutions using communication methodology.

Instructions

In your role as NoJax’s organizational behavior consultant, you continue to focus on the area of communication. Before this company can expand into other markets, there are barriers within their communication processes that need to be addressed. To help NoJax build better-working relationships with their employees, some areas of communication will need to be changed.

Use what you learned about workplace communication in this module to write a report that assesses the following areas of NoJax based on the company background document.

  • Identify perceived barriers within the management structure that may hinder the process of communication.
  • What are potential problems that management may have when communicating with employees?
  • Based on the culture of the company and management backgrounds, what do you think may be obstructing communication? Support your thoughts with relevant evidence from the company background.

Competency 2

This competency will allow you to demonstrate the use of conflict management and negotiation strategies in decision making.

Instructions

In your role as NoJax’s organizational behavior consultant, you continue to focus on the area of conflict management. NoJax currently has some constraints within their structure that have the potential to create conflict and lacks the necessary relationship-based structure to handle them. To address or avoid conflict, some strategies and processes will need to be implemented.

You will need to consider the information presented in the company background document and information within the module to conduct your conflict management assessment. Identify potential areas of conflict within the management structure and organizational constraints that may be affecting decision making. Address the following in your report:

  • What do you perceive to be constraints in the structure that may hinder effective decision making and why?
  • Using the decision-making process, identify and explain ways NoJax can make decisions more effectively.
  • How can the elements and techniques of negotiation be used to reduce potential conflict with employees?
  • Identify and explain the steps in conflict management that NoJax should use to address issues that they may encounter.

PLEASE BE PROFESSIONAL. BE DEEP ON CONTENT. GET A HIGHI LEVEL OF SCORE AS POSSIBLE. PUT REFERENCES AND CITATION ID APPLY.

 

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Module 06 written assignment – coding audit and report three part

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Module 06 Written Assignment – Coding Audit and Reporting – Part I

 

Complete Part I before moving on to Parts II and III.

 

Scenario: Imagine that you have just been promoted to the position of Coding Manager at Rasmussen Medical Center and you are now responsible for 5 fulltime and 3 part time coders. One of the important tasks that you will need to complete on a quarterly basis is a coding audit on each of your coders and several types of reports that will summarize the audit information.

 

The former Coding Manager completed the recent audit but she was not able to complete any of the reports prior to her departure. She has left you with the following audit information on a piece of scratch paper:

 

Coder 1 88.6 %

Coder 2 96 %

Coder 3 98.9%

Coder 4 92 %

Coder 5 89.9 %

Coder 6 94.6 %

Coder 7 81%

Coder 8 91%

 

You don’t know the coding accuracy policy by heart yet so you set out to locate it in the policy and procedure manual and you find the following Coding Quality Policy

 

Based on this information, what other past information should you collect so that you can be certain that you are complying with the policy?

 

Please write your response in a Word document.

 

Module 06 Written Assignment – Coding Audit and Reporting – Part II

 

Continuing with the Scenario from Part I, enter the audit summary information that was left for you (from Scenario I) into an Excel spreadsheet along with the information below that you found in the files.

 

CODER

QUARTER 1

QUARTER 2

QUARTER 3

1

82%

86%

94%

2

96.8%

98%

95.2%

3

92%

97%

96.9%

4

92%

94%

94%

5

87%

91%

89%

6

94.9%

95.2%

94.9%

7

NA

NA

NA

8

97.2%

94%

96%

 

Once you have entered the information into Excel, create a bar chart showing the 4 quarter history of audit results for each of the coders.

 

Module 06 Written Assignment – Coding Audit and Reporting – Part III

 

Do not do this assignment until you completed Parts I and II.

 

Continuing the Scenario from Parts I and II, you collected information from each of the coders file and prepared a table to remind you of their employment status.

 

CODER

LENGTH OF EMPLOYMENT

NOTES

1

1 year

 

2

7 years

 

3

4 years

 

4

11 years

 

5

1 year

2ND Probation

6

2 years

 

7

42 days

Address weak areas

8

2 years

Sudden drop

 

Now you must make some decisions based on the data that you have.

 

1.    Which coders are concerns and why? List each one that you are concerned with and be specific on what part of the policy is in question.

 

2.    Which coder(s) do you need to create an education plan for?

 

3.    Do any coders need to be placed on probation?

 

4.    Do any coders need to be considered for termination?

 

5.    Are any coders in their probationary period in jeopardy of not meeting the probationary expectations?

 

Answer all the questions above in Memo format to your supervisor, Mary Jones, Director of HIM. Be sure to be professional, accurate, and specific about the actions that you are recommending.

 

Explain why the nurse needs to know this information in order to provide nursing care.

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To complete a holistic/variable assessment, utilize the same person that you obtain a health history from to perform an assessment of variables. Assessment of the variables provides a holistic view of the client and which attribute to their overall health. The variables assessed are to be as follows:
 
 
 

Developmental – includes physical and cognitive development. Document stage of development that your patient is currently experiencing (i.e. integrity vs. despair); describe the stage of development that your patient is in and why this whole development stage is important to nursing care. References two peer reviewed articles on development.

 

Sociocultural – includes your patient’s culture. What values, heritage, and culture he or she is practicing or adhering to from their culture. How does your patient socialize? i.e, having family visits every week, month etc., what culture environment does your patient reside in, Chinatown etc. Explain why the patient’s sociocultural background is important to the nurse in relationship to delivering nursing care. Chapter 2 – Jarvis textbook . References two peer reviewed articles on Sociocultural impact on delivery of care.
Spirituality – includes your patient’s religion, religious background, and spiritual well-being. Explain why the nurse needs to know this information in order to provide nursing care. Chapter 2 – Jarvis textbook. includes your patient’s religion, religious background, and spiritual well-being. Explain why the nurse needs to know this information in order to provide nursing care. Chapter 2 – Jarvis textbook. References two peer reviewed articles on Spirituality effects on patient physiologic well-being.

 

Psychological – includes your patient’s orientation, mood and affect, ability to respond and carry on a conversation with you. Explain why the nurse needs to know this information in order to provide nursing care. Chapter 5 – Jarvis textbook . References two peer-reviewed articles on the effect of psychological health on physiologic well-being. 
The paper should be in APA format 6th edition. Therefore, it is highly recommended that you purchase this book in order to complete this assignment. Please proof read your paper prior to submission to ensure you have completed a spell check, grammar check and the paper is in the correct format, this section counts for 10% of your paper. Visit PurdueOWL or APAstyle.org for assistance

case study of parse s theory of human becoming

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Your assignment this week will be an APA paper to include

title

page, level headings, and a reference page.

  1. Case Study

The hospice nurse sat with Ann’s husband, Ben. Ann was resting quietly as the increased dosage of IV pain medication gradually reached its therapeutic level. Ben turned his head and slowly turned, looking out the room’s only window. As he glanced up, a small flicker of light caught his breath. It was a shooting star. A tear fell from the corner of his eye and he turned to Ann. The nurse sensed that something significant to Ann and Ben was unfolding. Shuffling to Ann’s bedside, he took her small fragile hand in his. These hands had rocked cradles, burped babies, and groomed the horses she loved to ride. Gently holding her hand, he turned to the nurse. “She would ride like the wind was chasing her.” Looking back to Ann his voice broke; choking back tears “Ann, Ann I saw Jessie…Jessie is calling.” Ben turned “Jessie was our daughter. She died having a baby that was too big. When she died it was a pitch-black night. Cold, so cold, the baby died too, a little boy, named him Abe, Jr. after Jessie’s husband. I took Ann outside so she could cry to God above and there in this dark sky we saw two falling stars…together…just falling. We knew it had to be Jessie and Abe…two angels to light up the night.” Ben turned back as a deep sigh escaped from Ann’s lips. A soft smile remained as she joined Jessie and Abe.

    • Based on this case study how would the nurse actualize Parse’s theory of Human Becoming?
    • What are characteristics of a

      human becoming

      nurse? What are strengths and weaknesses

      to
      this theory of nursing?

    • What challenges exist for healthcare institutions to switch to this nursing approach?
    • How might Parse’s understanding of transcendence guide the nurse, as Ann’s death became a reality to Ben?
    • From the nursing theories we have discussed, what additional theory would you apply to this case study? Develop a plan of care to include both nursing theories (be specific and provide reasons)

            The APA formatted paper should include 2 outside references and your book. The essay should be between 1250 and 1500 words in length.

             

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