Choose any food and beverage (F&B) based operation from the UK, Europe or the World (the more specific you are the better i.e. not just a restaurant but the type of restaurant and even the name of a specific operation.

You are acting as an external consultant and have been asked to advise the operations management team on the key measures of operational performance that they should use to help control their business.

Initially you should summarise the chosen operation and review it critically. This will involve summarising the key positive and negative features of the operation and supporting these with external sources.

You will need to select, describe and justify two different measures of operational performance (operational KPIs) related to F&B operations that you feel would provide them with the key information they need to manage that operation effectively. So do not just think of what the measures are and details of how, where and when they would be calculated but why they are particularly relevant to the operation you have chosen.

The measures should allow you to control the operation on a day to day basis and so should be clearly operationally focussed and not the sort of measures or ratios you would use in financing the business.

You should include an executive summary which highlights the key issues you have discussed and your proposals to the management team.

The document structure should be as listed:
1. A front cover page
2. Table of contents
3. Main body
4. Appendices
5. Reference list

. Conduct an Internet search to find and read at least 3 recent articles that relate to the key term you selected. Articles may be found in the International section of any reputable website that focuses on international business, such as Wall Street Journal, Financial Times, or the Economist. Another good source of information is EBSCOhost, accessible through Liberty’s online library. Websites like about.com, britanica.com, Wikipedia etc. do not constitute scholarly academic articles and references.

2. Of the 3 articles you’ve read, select the article that you wish to discuss, and write a review of it. In addition, you must post all 3 (or more) recent articles to the reference section—even though you review only one of them. You may provide additional references, but references do not replace 3 articles that relate to your key term. Actually reference the article you review within the article review. Your review must include the following sections (each section must be structured by a heading for each section): 

1. A definition       of the key term: this does not count in the 200 word minimum       requirement.
2. A summary,       in your own words, of the selected article.
3. A discussion,       in your own words, of how the article relates to the selected chapter and       key term.
4. The complete citation, in APA format, of each of the 3 articles read and       any other additional references; these do not count in the 200-word       requirement. 
5. All       references must be annotated. 

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