article on interpersonal conflict.

Introduction

What is conflict? Why does it occur? What can be done to prevent it,
and—perhaps more importantly—what can we learn from conflict? How can we
transform conflict situations from negative to positive?

Conflict arises due to varied perspectives, belief systems, and
values. It is natural and common to disagree and to experience conflict.
However, there are important differences between constructive and
destructive conflict. One tool for examining destructive conflict is
what Hocker and Wilmot (2018) describe as “the four horsemen” of
destructive conflict—criticizing, defensiveness, stonewalling, and
contempt (p. 22).

Communication behaviors also play a critical role in conflict. Krauss
and Morsella describe four paradigms of communication (as cited in
Coleman, Deutsch, & Marcus, 2014). These paradigms are
encoding/decoding, intentionalist, perspective-talking, and dialogic.

References

Coleman, P., Deutsch, M., & Marcus, E. C. (Eds.). (2014). The handbook of conflict resolution: Theory and practice (3rd ed.). San Francisco, CA: Jossey-Bass.

Hocker, J. L., & Wilmot, W. W. (2018). Interpersonal conflict (10th ed.). New York, NY: McGraw-Hill.

Demonstration of Proficiency

Conflict is part of our daily lives. Preparing yourself with the
needed skills to handle conflict enhances your interpersonal skills and
relationships. To understand conflict, you must begin by knowing what it
is and how it affects your life.

By successfully completing this assessment, you will demonstrate your
proficiency in the following course competencies and assessment
criteria:

  • Competency 2: Apply theoretical perspectives on conflict. 
    • Define conflict.
    • Describe communication behaviors that can lead to conflict.
  • Competency 3: Apply appropriate strategies to reduce or resolve conflicts. 
    • Recommend a strategy to resolve interpersonal conflict.
  • Competency 4: Analyze the impact of conflict on relationship building in face-to-face, virtual, cyber, and group
  • communication. 
    • Explain how communication behaviors affect interpersonal relationships.
    • Explain how individual differences contribute to interpersonal conflict.
  • Competency 6: Communicate effectively in a variety of formats. 
    • Write coherently to support a central idea in appropriate APA format with correct grammar, usage, and mechanics.

Preparation

Search the Capella library and the Internet for scholarly,
professional, or other appropriate resources that address the topic of
interpersonal conflict. Keep in mind that Wikipedia is not considered an
appropriate resource. You will need at least two resources to support
your work in this assessment.

Instructions

This assessment will be scored on the following criteria:

  1. Define conflict.
  2. Describe communication behaviors that can lead to conflict.
  3. Explain how communication behaviors affect interpersonal relationships.
  4. Explain how individual differences contribute to interpersonal conflict.
  5. Recommend a strategy to resolve interpersonal conflict.
  6. Write coherently to support a central idea in appropriate APA format with correct grammar, usage, and mechanics.

Suppose you have been asked to write an article on interpersonal
conflict for a local organization with which you are affiliated. You may
choose any type of interpersonal conflict, such as between spouses,
among family members, between members of a social group, or other, but
your focus must be interpersonal conflict.

Complete the following:

  • Define the term conflict. Do not simply copy a definition from a source! 
    • What does conflict mean to you?
    • How does that compare with how others define conflict?
  • Describe communication behaviors that can lead to conflict.
  • Explain how the communication behaviors affect interpersonal
    relationships. Be sure to consider communication behaviors in a variety
    of situations.
  • Explain how differences in gender, age, culture, race, and so on can contribute to interpersonal conflict.
  • Recommend at least one strategy that can be used to resolve interpersonal conflict.

Because this is an article for publication, format your assessment following APA guidelines.

 

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Business Plan, business and finance homework help

PLEASE!! READ THESE INSTRUCTIONS VERY CAREFULLYThe course project MUST be in APA 6th edition format and contain the following sections, with headings/sub-headings:

  1. Cover Page
  2. Table of Contents
  3. Executive Summary
  4. Marketing Plan
  5. Organizational Plan
  6. Financial Analysis Summary
  7. Performance Measurement and Management Plan
  8. References/Citations

Executive Summary – write this section of your business plan last. The executive summary gives a high-level overview of your entire project, start to finish.

Marketing Plan – The marketing plan discusses the details of the daVinci system and how it was implemented. For this section, concentrate on the 4P’s of Marketing:

  • (1)Product: product details, life cycle information, etc.,
  • (2)Price: how much did the product cost to purchase, service agreements, etc.,
  • (3)Promotion: advertising strategies, public relations, etc., and
  • (4)Place: how will this help market share/placement, service to the community, etc.

Organizational Plan – What/who within the organization was affected by the implementation of the daVinci Surgical Robot? Who was responsible for what?

  • What departments will do what?
  • What are the departments’ capabilities and capacities?
  • Existing staff and workload?
  • Hiring of more permanent staff?
  • Contracting and temporary labor?
  • Training?
  • Compliance?

Financial Analysis Summary – The financial analysis section is a sound discussion of your excel financial workbook. For this section, discuss the overall financial picture of the hospital both before and after the implementation of the daVinci system. Key items to include in the summary are (not limited to; add others as needed):

  • (1)Occupancy rate
  • (2)Average length of stay
  • (3)Operating margin: (total revenue – total expenses)/total revenue
  • (4)Average collection period, average daily sales
  • (5)Changes (Increases and decreases) in volume
  • (6)Changes (Increases and decreases) in revenue and expense
  • (7)Overall impact of the daVinci system

I’ll include the excel sheet requirements which is connected to this part but I’m working on the excel so you don’t have to do anything with it just look at it (just for you to understand and make it easier

Performance Measurement and Management – In this section, you monitor the system implementation and make some decisions on how you plan to proceed in the future. Things to consider may include:

  • (1)Routine reports and/or benchmarking.
  • (2)Corrective actions/activities to keep things on task.
  • (3)Did the strategies that you implemented work? Yes or no, why or why not?
  • (4)Do have the resources to continue or try different alternatives?
  • (5)What would make things better in the future? How could things be changed to make things run more smoothly?
  • (6)What recommendations or changes would you make for: human resources, capabilities, capacity, leadership, patient focus, etc.?

References/Citations – as needed. MUST be in the appropriate APA format.

Additional Comments: My general comments, guidance, suggestions…

At some point in your Healthcare Management career, you will be asked to step into a decision-making role. That decision may not involve a large scale equipment/process implementation such as the daVinci surgical system, but it will surely impact you and other departments around you. The goal of this project is to make you think strategically about all aspects of the decision making process, and what elements are used in supporting that decision.

* The required format is APA 6th. Formatting is important, as well as the usual grammar, punctuation and overall writing ability necessary for today’s professional environment. Dot your ‘I’s’, cross your ‘T’s’ and spell things correctly…make it flow. The easiest way to catch things is by using the ‘spelling and grammar check’ function on the review tab. It also helps to take a break and look at things later with ‘fresh eyes’.

Creativity is the name of the game here. The key question is ‘what would you do?’ if you had to make these decisions. Google it, find scholarly articles, use your textbook, etc. to draft your professional management position for this project. Have fun with it…

Length: 7 to 10 pages (if you do the minimum, references and cover letter should not count with the 7p)

 

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What kind of rights do she have?

Adverse Possession

Lisa and Danny are neighbors that live on Guerrero Street. Fifteen years ago Lisa built a gazebo. She frequently used the gazebo, but she was not aware that actually the gazebo was on property belonging to Danny. A month after the gazebo was built Lisa built a fence between her and Danny’s yard, and the gazebo was on Lisa’s side of the fence. Fifteen years later, Danny has a survey done, and he discovers that the gazebo is on his land. Danny brings a suit to evict Lisa from the land. Does Lisa have a defense? Assume that the state in question has an adverse possession period of ten years.

The requirements below must be met for your paper to be accepted and graded:

  • Write between 500 – 750 words (approximately 2 – 3 pages) using Microsoft Word.
  • Attempt APA style, see example below.
  • Use font size 12 and 1” margins.
  • Include cover page and reference page.
  • At least 60% of your paper must be original content/writing.
  • No more than 40% of your content/information may come from references.
  • Use at least two references from outside the course material, preferably from EBSCOhost. Text book, lectures, and other materials in the course may be used, but are not counted toward the two reference requirement.

Reference material (data, dates, graphs, quotes, paraphrased words, values, etc.) must be identified in the paper and listed on a reference page.Reference material (data, dates, graphs, quotes, paraphrased words, values, etc.) must come from sources such as, scholarly journals found in EBSCOhost, online newspapers such as The Wall Street Journal, government websites, etc. Sources such as Wikis, Yahoo Answers, eHow, etc. are not acceptable.

A detailed explanation of how to cite a source using APA can be found here (link).

Download an example here

Grading Criteria Assignments Maximum Points
Meets or exceeds established assignment criteria 40
Demonstrates an understanding of lesson concepts 20
Clearly presents well-reasoned ideas and concepts 30
Uses proper mechanics, punctuation, sentence structure, and spelling 10
Total 100

 

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Letter to the editor: population health policy advocacy

 

Write a letter to the editor (3–5 double-spaced typed pages) of an academic or professional journal. Your submission should be succinct yet substantive.

Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented.

Advocating for new policies is an important aspect of the master’s-prepared nurse. For new policies to be compelling they need to be supported by evidence. Supporting data can be used to illustrate why new policies and interventions are needed to help address a specific health issue. Compelling data can help sway the stakeholders and gain support for your policy.

SHOW LESS

Another aspect of advocacy is disseminating new policies and interventions outside of the immediate care environment. This can be done by reaching out to professional organizations as well as academic and professional journals. A letter to the editor is one strategy for disseminating information to a wider audience, and to potentially enlist support throughout the wider professional community.

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Design evidence-based advanced nursing care for achieving high-quality population outcomes.
    • Evaluate the current state of the quality of care and outcomes for a specific issue in a target population.
    • Justify why a developed policy will be vital in improving the quality of care and outcomes for a specific issue in a target population.
  • Competency 2: Evaluate the efficiency and effectiveness of interprofessional interventions in achieving desired population health outcomes.
    • Analyze the ways in which interprofessional aspects of a developed policy will support efficient and effective achievement of desired outcomes for the target population.
  • Competency 3: Analyze population health outcomes in terms of their implications for health policy advocacy.
    • Analyze how the current state of the quality of care and outcomes for a specific issue in a target population necessitates health policy development and advocacy.
    • Advocate for policy development in other care settings with regard to a specific issue in a target population.
  • Competency 4: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with organizational, professional, and scholarly standards.
    • Communicate in a professional and persuasive manner, writing content clearly and logically with correct use of grammar, punctuation, and spelling.
    • Integrate relevant sources to support assertions, correctly formatting citations and references using APA style.

  

Nurses have the opportunity to use their skills and develop programs to keep individuals and communities healthy. Health is complex however, and the nurse needs to possess strong advocacy skills to successfully support a cause or interest. The American Nurses Association’s code of ethics (2015) describes the responsibility of a nurse to include working through and with appropriate stakeholders to advocate for the health of people in and out of the work environment. To be an effective advocate, there are several important abilities a nurse must possess, including problem solving, communication, and influencing others. One way a nurse can advocate to a broader population is through effective letter writing, both to legislators and through the media, such as with editorials and research articles.

Reference

American Nurses Association. (2015). Code of ethics for nurses with interpretive statements. Retrieved from http://www.nursingworld.org/MainMenuCategories/EthicsStandards/CodeofEthicsforNurses/CodeofEthicsForNurses.html

 

As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.

SHOW LESS

Assessment 3 will build upon the work you have done for your previous two assessments. For this assessment, you will be writing a letter to the editor of an academic or professional journal as a means to advocate for adoption or development of policies that will improve the quality of care and outcomes around your chosen health care issue and vulnerable population.

  • Looking at your health care issue from a prevention standpoint, what are the relevant levels of prevention?
    • What would be the benefits and challenges of applying a specific level of prevention to your chosen issue and population?
    • How might one or more approaches to prevention improve the care and outcomes?
      • How could your policy be leveraged, or revised, to support the relevant levels of prevention?
  • What are relevant strategies that you could use to help advocate for the policy you are proposing?
    • How could these strategies help you advocate for your policy proposal?
    • How does evidence from the literature support the benefits of your proposed policy?
      • How does citing evidence help lend credibility to your advocacy?
  • What academic or professional journal would be the best forum to advocate for your policy?
    • Why is your chosen journal an appropriate forum?
    • Which advocacy strategies would be most effective in this forum?
    • How will you craft your message to best appeal to the likely audience of your chosen journal?

 

Scenario

Throughout this course, you have focused on a specific health issue occurring within a specific population. You researched position papers regarding this health concern, and you developed a health policy proposal to positively impact the health of the affected individuals. It is now time to reach a greater audience regarding your policy proposal.

Instructions

Develop a letter to the editor of a peer-reviewed academic or professional nursing journal based on the policy proposal that you created for Assessment 2. Choose from one of the journals on the Ultimate List of Nursing Journals (in the Resources) and go to that journal’s Web site to find out the requirements for submitting a letter to the editor, such as format requirements, topics, and word counts. Make sure you select a nursing journal that covers the topic about which you are going to write. If you want to use another journal that is not on this list, please make sure the journal does address health care, because this is the purpose of the assessment.

The goal of your letter is to be informative about the policy that you developed for Assessment 2, while also being persuasive about the need for and benefit of similar policies in other health care settings. The bullet points below correspond to the grading criteria in the scoring guide. Be sure that your submission addresses all of them. You may also want to read the Letter to the Editor: Population Health Policy Advocacy Scoring Guide and Guiding Questions: Letter to the Editor: Population Health Policy Advocacy document to better understand how each grading criterion will be assessed.

  • Evaluate the current state of the quality of care and outcomes for a specific issue in a target population.
    • Look back to the data or scenario you used in Assessment 1 to address this criterion.
  • Analyze how the current state of the quality of care and outcomes for a specific issue in a target population necessitates health policy development and advocacy.
  • Justify why a developed policy will be vital in improving the quality of care and outcomes for a specific issue in a target population.
  • Advocate for policy development in other care settings with regard to a specific issue in a target population.
  • Analyze the ways in which interprofessional aspects of a developed policy will support efficient and effective achievement of desired outcomes for the target population.
  • Communicate in a professional and persuasive manner, writing content clearly and logically with correct use of grammar, punctuation, and spelling.
  • Integrate relevant sources to support assertions, correctly formatting citations and references using current APA style (or the journal’s preferred style).

Example Assessment: You may use the assessment example, linked in the Assessment Example section of the Resources, to give you an idea of what a Proficient or higher rating on the scoring guide would look like.

Additional Requirements

The submission requirements for your editorial will depend on the journal you choose. To find out the requirements, go to the journal’s Web site. There should be a section regarding submissions that will address how to format letters to the editor, and whether there is a word count limit (there usually is a limit).

  • If the journal does not have submission guidelines for the number of resources required, use 3–5 sources.
  • To be sure that your instructor knows the submission and formatting requirements for your letter, include the journal’s guidelines on a separate page at the end of the document you submit for this assessment.
  • Length of submission: 3–5 double-spaced typed pages. Your submission should be succinct yet substantive.

Grading Rubric:

1-  Evaluate the current state of the quality of care and outcomes for a specific issue in a target population. 

Passing Grade:  Evaluates the current state of the quality of care and outcomes for a specific issue in a target population. Identifies knowledge gaps, unknowns, missing information, unanswered questions, or areas of uncertainty (where further information could improve the evaluation). 

2-  Analyze how the current state of the quality of care and outcomes for a specific issue in a target population necessitates health policy development and advocacy. 

Passing Grade:  Analyzes how the current state of the quality of care and outcomes for a specific issue in a target population necessitates health policy development and advocacy. Identifies areas of ambiguity or uncertainty where additional information could help to improve clarity. 

3- Justify why a developed policy will be vital in improving the quality of care and outcomes for a specific issue in a target population. 

Passing Grade:  Justifies why a developed policy will be vital in improving the quality of care and outcomes for a specific issue in a target population. Impartially considers other perspectives. 

4-  Advocate for policy development in other care settings with regard to a specific issue in a target population. 

Passing Grade:  Advocates for policy development in other care settings with regard to a specific issue in a target population. Acknowledges potential challenges to policy development. 

5-  Analyze the ways in which interprofessional aspects of a developed policy will support efficient and effective achievement of desired outcomes for the target population. 

Passing Grade:  Analyzes the ways in which interprofessional aspects of a developed policy will support efficient and effective achievement of desired outcomes for the target population. Identifies areas of ambiguity or uncertainty where additional information could help to improve clarity. 

6-  Communicate in a professional and persuasive manner, writing content clearly and logically with correct use of grammar, punctuation, and spelling. 

Passing Grade:  Communicates in a professional and persuasive manner, writing content clearly and logically with correct use of grammar, punctuation, and spelling. Identifies specific strategies or approaches used to ensure clear communication. 

7-  Integrate relevant sources to support assertions, correctly formatting citations and references. 

Passing Grade:  Integrates relevant sources to support assertions, correctly formatting citations and references. Citations are free from all errors.