Analyze how goals, objectives, policies, procedures, and standards support an organizations mission and values
The Infrastructure of an Organization:
A Systems Theory View
In Week 1, you examined the foundations of healthcare organizations, especially as they relate to mission, vision, and values, and culture and climate. The attention now turns to how these inform the development of goals and objectives, as well as policies and procedures that guide planning and day-to-day activities in healthcare organizations. In addition, this week you view healthcare organizations through the lens of systems theory.
Learning Objectives
Students will:
Differentiate between closed and open systems
Analyze how goals, objectives, policies, procedures, and standards support an organizations mission and values
Evaluate a department or unit within a healthcare organization using the components of systems theory
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Learning Resources
Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.
Required Readings
Marquis, B. L., & Huston, C. J. (2017). Leadership roles and management functions in nursing: Theory and application (9th ed.). Philadelphia, PA: Lippincott, Williams & Wilkins.
Review Chapter 7, Organizational Planning
See especially Figure 7.1.
Chapter 8, Planned Change
Organizational Change Associated With Nonlinear Dynamics
Read this section of Chapter 8 on planned change. Consider the role of leaders in effectively managing planned change.
Chapter 12, Organizational Structure
Organizational Culture
There are many structures organizations take, and these structures influence how the organization functions. This chapter discusses many different organizational structures and provides insights into how these structures influence the change process, as well as leadership and management.
Johnson, J. K., Miller, S. H., & Horowitz, S. D. (2008). Systems-based practice: Improving the safety and quality of patient care by recognizing and improving the systems in which we work. Retrieved from http://www.ahrq.gov/downloads/pub/advances2/vol2/Advances-Johnson_90.pdf
This article addresses the importance of systems-based practice (SBP) in healthcare workplaces. The authors state that SBP knowledge is one of six core competencies that physicians have to know in order to provide safe and proper care for their patients.
Manley, K., OKeefe, H., Jackson, C., Pearce, J., & Smith, S. (2014). A shared purpose framework to deliver person-centered, safe and effective care: Organisational transformation using practice development methodology. FoNS 2014 In
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