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In the online lectures in Module and your textbook readings (“Training and Development”, Leadership”, and “Motivation, Job Satisfaction, and Job Involvement”) you learned about the importance of training your employees. However, training is only effective when employees can retain the information and incorporate what they learn to improve their job performance.
You have just learned that your company is looking for ways to cut back expenses. One of the cost cutting measures being considered is to terminate the training department, as the company considers this an expense and they do not believe training is contributing to the profitability of the company. As the head of the training department it is your job to defend the value of the department. You realize that well trained employees perform their jobs more efficiently and consequently can contribute to higher productivity and profits for the company. One way to show the value of training is to have tools that will allow a manager to track the performance of an employee both before and after they have received training.
Write a report that will be shared with senior management on why training is a very important part of the companyâ€
s overall financial success. Discuss the advantages of having well-trained employees.
Using what you have learned about transfer training and the evaluation of training programs create an evaluation tool which can be used to evaluate how effective any given employee training program is in terms of:
Your training evaluation tool must be included with your report defending the value of the training department. You know that your report will be shared with senior level managers and eventually to the board of directors. However, you are uncertain whether or not you will be allowed to present your work at a later time or in a different manner. Therefore it is important that your report is well written and professional.
Report Details
s effectiveness.
| Assignment 2 Grading Criteria |
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| Executive Summary highlighting the scenario. |
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| Justify why a training department is an important part of a companyâ€s overall success, structure and culture. Discuss the advantages of having well-trained employees. |
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| Create an Evaluation Tool to evaluate the effectiveness of a training program. Tool should evaluate knowledge transfer and performance of skills (10 question minimum). |
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| Explain how the tool will be implemented at the company. |
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| Describe how the evaluation tool will help evaluate knowledge transfer and skill performance of current training programs and monitor/ improve planning for future training effectiveness. |
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| Write a Summary and Conclusion that highlights the toolâ€s effectiveness. |
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One way to get a better sense of whats happening during difficult conversations and conflicts is to practice your observation and listening skills. The purpose of this assignment is to gather a group of 3-4 people to observe having a conflict. You will present 1-3 controversial or provocative statement(s) for the group to discuss. This can be a group of friends, family members, or volunteers who may be interested in participating, but you should aim to gather people who you know may have varying stances/positions on the statement(s) being discussed so that you have some potential conflict to watch. The format of this group discussion can occur synchronously in-person (while practicing socially distancing guidelines) or over a Zoom meeting or Google Meet/Hangouts. It can also occur asynchronously over social media forums (e.g., Facebook, Twitter) or any other online group chat formats (e.g., GroupMe, WhatsApp). The format is your choice.There are three steps for preparing and doing this assignment: before, during, and after.
1. Before conducting the group discussion, develop an action plan for the prompts you want to give to your group. Consider the following: (a) how might your group respond to your prompts? (b) what will you say/do if the conflict escalates? (c) what will you say/do if the conversation needs probing (begins to fizzle out)? (d) what are your alternative plans if something does not go as originally planned? (e) how will you end the group discussion? Use the worksheet below.Also, before having the group discuss the prompt(s), establish rules such as saying the following:I will give _#_ statement(s) for you to consider. The rules are: 1. No hostility; 2. Focus on how the statement makes you feel; 3. Be truthful without attacking othersdisagree without belittling. If any rules are broken, we will stop the discussion. I will do my best to help clarify statements, but I am primarily observing what happens.2. During the group discussion, take notes on a few of the following aspects: whats being said (what arguments are made), what conflict management styles are used, how often people are speaking (whos dominating v. whos staying silent), any notable displays of emotions you witness, and overall tone or mood what is said in the conversation to name a few. Do your best to remain as removed from the discussion as possible. Conversations should last long enough for you to generate 1-2 pages of observation notes (so plan accordingly). Use the notepad below.3. After conducting the group discussion, you will write a brief listening reflection at least 250 words in length describing your experience and what you learned. See below for specific prompts to guide writing your reflection.Grading policy and due dates: You will be evaluated on your in three ways.1. For 25 points: You will be graded on how well you develop your action plan. 2. For 25 points: You will be graded on how well you take observation notes.3. For 25 points: You will be graded on your reflection describing your experience and what you learned. In your reflection, incorporate course terminology when appropriate. Here are some questions to guide your write up.What was the context of the discussion (who, where, when)? What prompts did you plan versus prompts that you used?What was it like to conduct this assignment? What observations stood out to you? What did you learn about conflict in groups?
Many companies conduct research on an ongoing basis to gather consumer data and identify consumer trends. An example of an organization that does this is the Pew Research Center. The Pew Research Center conducts research on social trends, politics, media, the news, global trends, and a variety of other topics.
Do the following: Go to the Pew Research Center website at pewinternet.org and find an article that interests you. Include a link to the article in your summary. Summarize the trends and consumer insights discussed in the article. Discuss how a company might capitalize on the trend and insights discussed in the article. Your discussion should be approximately 500 words or more.
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