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write 3 pages

read the article attached

make sure to contain the following:

– what the article say

– what do you think about it

– why it is relevant to the class ( leading people organization ) >>> Chapter 1: Organizational Theory

A. Organizations in Action

1. Current challenges

a. Globalization

b. Competition

c. Social Responsibility

d. Pace of Change

e. Digital Operations

f. Diversity

2. Organization defined

a. Social Entities

b. Goal Directed

c. Structured Activity System

d. Linked to External Environment

3. Importance of Organizations

B. Dimensions of Organizational Design

1. Structural

a. Formalization

b. Specialization

c. Hierarchy of Authority

d. Centralization

e. Complexity

2. Contextual

a. Size

b. Organizational Technology

c. Environment

d. Goals & Strategy

e. Culture

C. Measuring Performance

1. Efficiency

2. Effectiveness

3. Stakeholder Approach

a. Customers

b. Creditors

c. Management

d. Government

e. Unions

f. Community

g. Suppliers

h. Owners/Stockholders

i. Employees

D. Historical Approaches

1. Scientific Management

2. Administrative Perspective

3. Organizational Behavior

4. Bureaucratic Theories

5.

Contingency Theory “it all depends”

E. Learning Organization:

1. Mechanistic to Organic

2. Vertical to Horizontal

3. Routine Tasks to Empowerment

4. Formal Control to Shared Information

5. Competitive to Collaborative Strategy

6. Rigid to Adaptive Culture

Chapter 2

Strategy Design Effectiveness

A. Organizational Goals & Purpose

1. Strategic Intent/ Competitive Advantage/Core Competence

2. Operating Goals/Goal Conflict

3. Importance of Goals

use the APA Formatting and Style Guide for all written work.

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Case Study Analysis Essay: Internet Development, CCS, and Customers

Please write a Case Study Analysis Essay according to Case 6.1(P134-135). Please strictly follow the rhetoric arrangement and specific requirements, and carefully read the documents I uploaded, including the essay instructions and Chapter 6 of the textbook (including case6.1). Page Requirement: 6-7 pages, 12 point font, double-spaced.

Textbook: Zaremba, A. J. (2021). Organizational Communication: Foundations for Collaboration. (4th ed.). Kendall Hunt Publishing Company.

WHAT: In this assignment, you will apply course concepts to the analysis of a real-world case study, Internet Development, CCS, and Customers. You will examine the challenges faced by Trent McGuire, a manager in communication & customer services at a large mutual fund company, whose department is not communicating with the Internet Development department which created serious customer service issues.

The failure of the two departments to communicate has led to numerous issues: the company has become reactive to customer response rather than proactive, and customer satisfaction has gone down. The conflict between them* has caused morale to dip at the company to the point where coworkers in other departments mock the situation.

In order to bring about organizational change, the dysfunctional interdepartmental communication at this mutual fund company should be addressed.

Your analysis should address the following questions:
1.What can McGuire do to facilitate effective communication between his department and the Internet development team?
2.How do systems theories, cultural theories, and critical theories of organization and communication relate to this case and its key players?
3.Does it matter if the grapevine (people not directly involved that circulate rumors and/or false information) is making fun of these two departments within Internet services?
4.Should top management be involved? Why or why not?

This assignment requires you to apply the concepts introduced in course readings (i.e. the Zaremba textbook and assigned readings) to support your analysis. You must use a minimum of three direct in-text references (although you will likely use more) in your analysis.

You must use a thesis statement to guide your essay. You must also use the provided rhetorical form to structure the essay. Guidelines on both are found below.

Write a thesis statement.

SUGGESTED THESIS MODEL:***NOTE: this sample thesis is not to be copied directly; it is a working draft to support your own writing and words. ***

Trent McGuires communications department has failed to clearly communicate with the internet services department because ______________________________________; (list as many causes as you discover) therefore, he should____________________________________ (list as many recommendations as you are offering in your final section) in order to establish effective communication, restore morale within the division, and raise customer satisfaction.

Write a rough draft and support your thesis with references to the case and course readings.
Make sure your rough draft and final draft use the rhetorical arrangement written below.

RHETORICAL ARRANGEMENT:

Required Sections            Guidelines

I. Executive Summary
One to two paragraphs in length
Summarize the critical events from the case that will be covered in the analysis
Briefly identify the major problems facing the main player
Summarize the recommended plan of action and include a brief justification of the recommended plan

II. Identification of Key Stakeholders   
Identify the key players in the case
Include stakeholders who are impacted because of the critical events
For each key player, identify events in the case that the stakeholder finds troublesome and would consider a problem; in doing so, quote the case

III. Statement of the Problem    State the problems facing the main player
Identify and link the symptoms and root causes of the problems
Differentiate short-term from long-term problems
Conclude with the decision facing the main player

IV.  Causes of the Problem   
Provide a detailed analysis of the problems identified in the Statement of the Problem
In the analysis, apply theories and models from the text and/or readings
Support conclusions and /or assumptions with specific references to the case and/or the readings

V. Brainstorm 2 or 3 Suggestions for Solutions:   
Identify criteria to evaluate these solutions (i.e. time for implementation, communication strategies, acceptability to management)
Explain each criteria in 1-2 sentences
Brainstorm two or three possible suggestions for solutions
Evaluate the pros and cons of each suggestion against the criteria listed
Suggest additional pros/cons if appropriate
Using models and theories, identify why you chose these suggestions, how they would work, and why

VI.  Recommended Solution, Implementation and Justification: Choose one of your Brainstorm Solutions from Section V and DEVELOP and FINALIZE it here.   
Identify who, what, when, and how in your recommended plan of action
Solution and implementation should address the problems and causes identified in the earlier sections
Evaluate the recommended plan via the criteria in the previous section
Include a contingency plan(s) to back up the ideal course of action
Describe the difficulties you expect to encounter in actually implementing the course of action under consideration, including any new problems

Module 02 Written Assignment Literary Analysis Of Modernist Literature 19862019

 

Write a 2-page literary analysis of one of the short stories from the assigned readings for Module 02, explaining how the author used characteristics of modernist literature or dystopian elements to create the dominant theme of the short story. You should include two of the terms used in your Module 02 literary terms exercise, and highlight the unique elements utilized in either modernist or dystopian fiction from your reading this week. Consider the following: What was the main theme of your chosen story? (This is the main idea or message of the story). Examples of theme might be man vs. technology, man vs. nature, love, death, coming of age, freedom, the hero or heroine’s quest, etc. If you chose a dystopian story, what vision of the future did the reading reflect? Which of the literary terms or characteristics of modernist fiction did you find in your chosen story? (See your lesson content and exercise in Module 02 for more on these).

Focus as much as you can on how this short story exemplified the genre you have selected. You will also find it helpful to research the selected work online and in our library. You may use more than one article for your paper. Research includes at least one outside library article on the work selected.

Your paper must be written in APA format. Use the APA template from the Course Guide to complete this assignment. You should have an APA cover page; two full pages of essay text with in-text citations, quotes, and lines from the readings; and a reference page.

  The Story of an Hour KATE CHOPIN

[1851–1904]

Knowing that Mrs. Mallard was afflicted with a heart trouble, great care was taken to break to her as gently as possible the news of her husband’s death.

It was her sister Josephine who told her, in broken sentences; veiled hints that revealed in half concealing. Her husband’s friend Richards was there, too, near her. It was he who had been in the newspaper office when intelligence of the railroad disaster was received, with Brently Mallard’s name leading the list of “killed.” He had only taken the time to assure himself of its truth by a second telegram, and had hastened to forestall any less careful, less tender friend in bearing the sad message.

She did not hear the story as many women have heard the same, with a paralyzed inability to accept its significance. She wept at once, with sudden, wild abandonment, in her sister’s arms. When the storm of grief had spent itself she went away to her room alone. She would have no one follow her.

There stood, facing the open window, a comfortable, roomy armchair. Into this she sank, pressed down by a physical exhaustion that haunted her body and seemed to reach into her soul.

She could see in the open square before her house the tops of trees that were all aquiver with the new spring life. The delicious breath of rain was in the air. In the street below a peddler was crying his wares. The notes of a distant song which some one was singing reached her faintly, and countless sparrows were twittering in the eaves.

There were patches of blue sky showing here and there through the clouds that had met and piled one above the other in the west facing her window.

She sat with her head thrown back upon the cushion of the chair, quite motionless, except when a sob came up into her throat and shook her, as a child who had cried itself to sleep continues to sob in its dreams.

She was young, with a fair, calm face, whose lines bespoke repression and even a certain strength. But now there was a dull stare in her eyes, whose gaze was fixed away off yonder on one of those patches of blue sky. It was not a glance of reflection, but rather indicated a suspension of intelligent thought.

There was something coming to her and she was waiting for it, fearfully. What was it? She did not know; it was too subtle and elusive to name. But she felt it, creeping out of the sky, reaching toward her through the sounds, the scents, the color that filled the air.

Now her bosom rose and fell tumultuously. She was beginning to recognize this thing that was approaching to possess her, and she was striving to beat it back with her will—as powerless as her two white slender hands would have been.

When she abandoned herself a little whispered word escaped her slightly parted lips. She said it over and over under her breath: “free, free, free!” The vacant stare and the look of terror that had followed it went from her eyes. They stayed keen and bright. Her pulses beat fast, and the coursing blood warmed and relaxed every inch of her body.

She did not stop to ask if it were or were not a monstrous joy that held her. A clear and exalted perception enabled her to dismiss the suggestion as trivial.

She knew that she would weep again when she saw the kind, tender hands folded in death; the face that had never looked save with love upon her, fixed and gray and dead. But she saw beyond that bitter moment a long procession of years to come that would belong to her absolutely. And she opened and spread her arms out to them in welcome.

There would be no one to live for her during those coming years: she would live for herself. There would be no powerful will bending hers in that blind persistence with which men and women believe they have a right to impose a private will upon a fellow-creature. A kind intention or a cruel intention made the act seem no less a crime as she looked upon it in that brief moment of illumination.

And yet she had loved him—sometimes. Often she had not. What did it matter! What could love, the unsolved mystery, count for in face of this possession of self-assertion which she suddenly recognized as the strongest impulse of her being!

“Free! Body and soul free!” she kept whispering.

Josephine was kneeling before the closed door with her lips to the keyhole, imploring for admission. “Louise, open the door! I beg; open the door—you will make yourself ill. What are you doing, Louise? For heaven’s sake open the door.”

“Go away. I am not making myself ill.” No; she was drinking in a very elixir of life through that open window.

Her fancy was running riot along those days ahead of her. Spring days, and summer days, and all sorts of days that would be her own. She breathed a quick prayer that life might be long. It was only yesterday she had thought with a shudder that life might be long.

She arose at length and opened the door to her sister’s importunities. There was a feverish triumph in her eyes, and she carried herself unwittingly like a goddess of Victory. She clasped her sister’s waist, and together they descended the stairs. Richards stood waiting for them at the bottom.

Some one was opening the front door with a latchkey. It was Brently Mallard who entered, a little travel-stained, composedly carrying his gripsack and umbrella. He had been far from the scene of accident, and did not even know there had been one. He stood amazed at Josephine’s piercing cry; at Richards’ quick motion to screen him from the view of his wife.

But Richards was too late.

When the doctors came they said she had died of heart disease—of joy that kills.

 

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