HCS499 UOPX Week 2 Strategic Plan for Health Care Organization Summary

Assignment Content

Review the following mission and vision statements:1.Mission: To improve health by providing high-quality care.Vision: Provide the highest level of service in the county.2.Mission: To improve health by providing high-quality care.Vision: Provide the broadest range of services in the county.3.Mission: To be deeply committed to the communities we serve, we enhance population health and well-being.Vision: Deliver an exceptional experience with every encounter. Select the most appropriate mission and vision statement for the hospital described in your Week 1 assignment.Write a 700- to 1,050-word executive summary in which you:

Identify the mission and vision selected.
Explain the rationale for why you selected the mission and vision statements.
Identify the specific strengths of the mission and vision statement selected.
Identify the weaknesses of the mission and vision statements not selected.
Explain how the mission and vision drive the strategic plan for the health care organization.

Cite 2 peer-reviewed, scholarly, or similar references to support your assignment. Textbooks and websites will not meet this requirement. Please take a look at databases such as ProQuest as an example.Format your assignment according to APA guidelines.

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Quality Perceptions Research Paper

This paper will be a research paper(utilizing the Meyer book)addressing the following:

Meyer, Danny (2006). Setting the table: The transforming power of hospitality in business. New York, NY: Harper Collins.

1.Utilize academic sources to define the term service.

Note: Wikipedia sites, dictionary sites, encyclopedias, etc. are not academically
recognized sources and must not be used!

2.Research and explain how Service is defined in Hospitality and Tourism.
3.Research and explain what comprises Qualityin Hospitality and Tourism.
4.Research and explain the difference between quality and consistency.
5.Research and explain how Quality Serviceisperceived and maintained within the Hospitality and Tourism industry.
6.Research and explain how quality perceptions have changed from the past to present day. 
7.Research and explain if and how quality perceptions by guests are forecasts to change in the future.

Minimum of 15 pages, with a maximum of twenty pages(excluding the title page and reference page, which must be included). A minimum of 10 references, including 5 citations from Meyer (2006), must be used and cited utilizing APA style format throughout. This paper should be a clear, concise, and professional document utilizing single-spacing, using12-point Times Roman font with one-inch page margins.

REQUIRED TEXTS:
**Meyer, Danny (2006). Setting the table: The transforming power of hospitality in business. New York, NY: Harper Collins.**
**Ford, R. C., Sturman, M. C., & Heaton, C. P. (2012). Managing quality service in hospitality. Demar Cengage learning.*

SUPPLEMENTAL TEXTS:
**Blanchard, K. H., Bowles, S., & Saputra, L. (1993).Raving fans. Random House Audio.
**Bowles, J., & Hammond, J. (1991).Beyond quality: How 50 winning companies use continuous improvement. Putnam Pub Group.
**LeBoeuf, M., Wollman, L., Werner, J., & Holland, S. (1989).How to win customers and keep them for life.
**Berkley Books.Marriott, J. W.,& Brown, K. A. (2000).The spirit to serve: Marriott’s way. HarperCollins.
**Willingham, R. (1992). Hey, I’m the Customer: Front Line Tips for Providing Superior Customer Service. Prentice-Hall.
**Zemke, R., & Williamson, B. H. (2001). Delivering knock your socks off service. AMACOM Div American Mgmt Assn.

Ensuring Proper Communication | Urgent Homeworks

Ensuring Proper Communication
Because each individual is approaching the analysis of data from his or her own unique experience and perspective, it is not uncommon for information to be misinterpreted when presented and/or communicated. What seems clear and obvious to one person might lead another to make wrong assumptions. That is why such careful consideration must be given to presenting data in the most appropriate manner.
As you review your Resources this week, continue your research the Library, and prepare to write your Discussion posting, contemplate the following. Note: You do not need to directly answer these points in your Discussion post as they serve only to begin your thinking process; however, you must explain your reasoning as you formulate your formal response.

From your own experience consider a situation where you (or someone you were working with) misinterpreted data you presented and/or communicated and came to the wrong conclusion.
What were the consequences?
In hindsight, what could have been done to avoid the misinterpretation?
What if the data is qualitative, not quantitative? How does that change the presentation and interpretation process, if at all?
Now watch the video “Danger of Wearing Glasses” in this Week’s Resources. Consider whether this data could be misinterpreted or someone might reach the wrong conclusions based on the way it was presented.

Now answer one of the following:

As a manager, how can you ensure that you are minimizing error in interpreting data when it is presented and/or communicated to you? What questions should you ask to guard against misinterpretation?

What is the role of context? How do changes in context affect the interpretation?

Discuss at least one area of the video “Danger of Wearing Glasses” (in this Week’s Resources), in which you think someone might misinterpret the data presented and why. What consequence(s) might result?

References:
Tufte, E. R. (2008). Visual and statistical thinking: Displays of evidence for making decisions (4th Printing). Cheshire, CT: Graphics Press LLC.
“The Decision to Launch the Space Shuttle Challenger”, pp. 17–31
Few, S. (2006). Visual communication: Core design principles for displaying quantitative information. Cognos Innovative Center for Information Management. Retrieved fromhttp://www.perceptualedge.com/articles/Whitepapers/Visual_Communication.pdf
Few, S. (2012). Show me the number: Designing tables and graphs to enlighten. Oakland, CA: Analytics Press.
Gonick, L., & Smith, W. (2015). The cartoon guide to statistics. New York, NY: William Morrow, an imprint of HarperCollins .

 

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eco 405 w5 kbr

“Poverty” Please respond to the following:

  • From the e-Activity, recommend at least one way to mitigate the issue of poverty and determine whether or not you believe it would be successful if implemented. Explain why or why not.
  • Analyze some of the factors that explain why some people earn very low incomes. Identify who controls these factors. Suggest ways that the government, through the use of public policy, can help reduce the amount of poverty that is present in the United States.

e-Activity

  • Go to the following Websites and research current initiatives to help the world’s poor. Be prepared to discuss.
    • Go to The Leadership Conference’s Website, located at http://www.civilrights.org/poverty/care.html, to read the article titled “Why You Should Care About Poverty & Welfare.” Be prepared to discuss.

 

 

“Discrimination” Please respond to the following:

  • From the scenario, identify the legal, ethical, and economic consequences of discrimination if the second assistant manager applied his strategy. Then, discuss the negative effects of discrimination on the copy center’s operations. Please be sure to consider the cost increase on society.
  • Provide two methods that, once implemented, would reduce discrimination in the workplace. Additionally, provide monitoring systems that can trigger a red flag for possible discrimination issues.

 

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