Reply to these prompts using the company for which you currently work, a business with which you’re familiar, or the dream business you want to start:
What are some key fixed and variable costs for this business? Remember, fixed costs do not change when output changes. That is, fixed costs remain even if the company is producing nothing. Variable costs increase as output increases.
This assignment will provide you the opportunity to articulate how the work this term has shaped the leadership conscience that you can apply to your organizational work setting, whether that setting is an educational, non-profit or other type of organization.
The paper should reference and identify a metaphor that could be used to describe the organization. It should also include reflection and a detailed action plan to be presented to the organization’s leadership for purpose of improving organization’s systems (you do not actually have to implement the plan).
The assignment includes a detailed narrative and a power point presentation. You must have a minimum of 5-7 articles outside the course texts in your reference list and the material from these articles must be integrated into the analysis.
Your paper must include the following elements:
Personal reflection on the learning in this course
Construction of an action plan to put into place new concepts learned in the course that will assist systemic learning in the organization
Forecast of the impact of the plan on the organization
Conclusion
Sample Solution
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This assignment is designed to ensure you understand the basics of public health and community health, including the differences yet close relationship between public and community health.
Hot Tip! Insert a Table to work document respond to the Levels of Prevention and examples.
https://support.microsoft.com/en-us/office/insert-a-table-a138f745-73ef-4879-b99a-2f3d38be612a
Preparation:
Select a zip code near you to use as the target community in this (Use zip code 90210) and later assignments.
Select the zip code that includes the city government offices (city hall, city library) as well as retail stores, schools, and housing.
This will be your designated community throughout all 5 weeks of this course.
Review at least one Community Health Needs Assessment (CHNA) report as prepared by the closest non-profit hospital serving the selected community.
Search online for [name of hospital] CHNA. For example, the CHNA for all Kaiser hospitals can be found here:
https://about.kaiserpermanente.org/community-health/about-community-health/community-health-needs-assessments
Select one issue of importance for the community as identified in the CHNA. Use this issue to describe Levels of Prevention in the assignment and to identify possible roles for local community and public health nurses.
In your assignment:
Define public/community health nursing.
Explain current issues faced by community and public health nurses.
Select a community of focus by zip code and identify a health issue of concern for that population.
Define primary, secondary, and tertiary levels of prevention, and
Give examples of each level of prevention as applied to the selected health issue in your identified community.
Describe the nurse’s roles and responsibilities in community and public health nursing. Hot Tip! Use the selected health issue as a focus for describing the nurse’s roles and responsibilities.
Format your assignment as one of the following, including APA citations and references as appropriate:
350- to 525-word paper
Instructions
Review Chapter 3: “Customer Focus” in our Managing for Quality and Performance Excellence text. Complete all the steps below:
Step 1: Complete Projects, Etc. 6 on page 145 (minimum 1 page)
Gather one or two customer satisfaction surveys or comment cards from local establishments.
Compare them to the samples in Figures 3.8, 3.9, and 3.10 (pages 127-129 of the text).
Analyze them as to their ability to lead to actionable information that will help the organization and propose any improvements or re-design you deem appropriate.
Step 2: Affinity Diagram problem (minimum 1 page)
Review the discussion of Affinity Diagrams on pages 111-112 of the text (including Figure 3.4).
Review the hypothetical list of barriers to on-time delivery of medications as determined by a process improvement study.
MGMT570 – Affinity Diagram Problem (DOCX)Preview the document
An Affinity Diagram can be useful for organizing information and identifying natural groupings for quality improvement.
Classify these barriers into 3-5 categories (such as Staff Issues, Process Problems, Procedural Roadblocks, Inadequate Equipment and the like). Develop an Affinity Diagram.
Step 3: Analyzing customer feedback problem. (minimum 2 pages)
Review the discussion about Analyzing and Using Customer Feedback on pages 126-131 of the text. We will use Problem 7 on page 144 of the text to analyze the results of a customer survey from Versatile Sporting Goods.
Read the description of Versatile given in the problem and look at the 9 attributes in the survey.
Results of the survey are included in the attachment.
Make a line graph of the Friendliness of Employees attribute.
A sample is included in the attachment: MGMT570 – Data for Chapter_3_Problem_7 (XLSX)Preview the document
Be sure to label the axes.
Analyze the data. What conclusion might you draw?
NOTE: a spreadsheet software program (such as Microsoft EXCEL) will be very useful in preparing this graph. If you are not familiar with graphing, see the Web site link in the Course Menu or do an Internet search. There are many good resources available for learning to make graphs. If you are not comfortable with automated graphs, you may make the graphs by hand. If all else fails or you get stuck, contact your Instructor for assistance and a tutorial.
Make a column graph of the Knowledge of Products attribute. Be sure to label the axes. Analyze the data. What conclusion might you draw? In your opinion, was the line graph or the column graph easier to use for analysis?
NOTE: a spreadsheet software program will be useful for this graph as well.
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