Case study on books characters

Case study on books characters
Nancy Mairs, “On Being a Cripple” (pdf linked below assignment)
Then answer the following questions:
1.Why does the speaker use the word, “cripple,” to describe herself?
2.What do you think about the word, “cripple”?
3.Why does she not use the word in regards to other people with disabilities?
4.What is she conveying with line “I am not a disease”?
5.She contrasts two older women with MS. What is the purpose of the examples?
6.In the paragraph that begins, “The absence of a cure often makes MS patients bitter toward their doctors”, what does she see is the main problem?
7.How does she adapt her approach to the doctors to help?
8.Does this seem a logical approach?
9.The structure of this essay is different from the academic model which most of us are familiar with. What is the purpose of the essay?
Answer each question with a sentence or two unless it asks you to explain your answer. Be sure to indicate the number that corresponds to each question.
 
On Being a Cripple
by Nancy Mairs
To escape is nothing. Not to escape is nothing.
–Louise Bogan
The other day I was thinking of writing an essay on being a cripple. I was thinking hard in one of the stalls of the women’s room in my office building, as I was shoving my shirt into my jeans and tugging up my zipper. Preoccupied, I flushed, picked up my book bag, took my cane down from the hook, and unlatched the door. So many movements unbalanced me, and as I pulled the door open I fell over backward, landing fully clothed on the toilet seat with my legs splayed in front of me: the old beetle-on-its-back routine. Saturday afternoon, the building deserted, I was free to laugh aloud as I wriggled back to my feet, my voice bouncing off the yellowish tiles from all directions. Had anyone been there with me, I’d have been still and faint and hot with chagrin. I decided that it was high time to write the essay
First, the matter of semantics. I am a cripple. I choose this word to name me. I choose from among several possibilities, the most common of which are “handicapped” and “disabled.” I made the choice a number of years ago, without thinking, unaware of my motives for doing so. Even now, I’m not sure what those motives are, but I recognize that they are complex and not entirely flattering. People–crippled or not–wince at the word “cripple,” as they do not at “handicapped” or “disabled.” Perhaps I want them to wince. I want them to see me as a tough customer, one to whom the fates /gods /viruses have not been kind, but who can face the brutal truth of her existence squarely. As a cripple, I swagger.
But, to be fair to myself, a certain amount of honesty underlies my choice. “Cripple” seems to me a clean word, straightforward and precise. It has an honorable history, having made its first appearance in the Lindisfarne Gospel in the tenth century. As a lover of words, I like the accuracy with which it describes my condition: I have lost the full use of my limbs. “Disabled,” by contrast, suggests any incapacity, physical or mental. And I certainly don’t like “handicapped,” which implies that I have deliberately been put at a disadvantage, by whom I can’t imagine (my God is not a Handicapper General), in order to equalize chances in the great race of life. These words seem to me to be moving away from my condition, to be widening the gap between word and reality. Most remote is the recently coined euphemism “differently abled,” which partakes of the same semantic hopefulness that transformed countries from “undeveloped” to “underdeveloped,” then to “less developed,” and finally to “developing” nations. People have continued to starve in those countries during the shift. Some realities do not obey the dictates of language.
Mine is one of them. Whatever you call me, I remain crippled. But I don’t care what you call me, so long as it isn’t “differently abled,” which strikes me as pure verbal garbage designed, by its ability to describe anyone, to describe no one. I subscribe to George
Orwell’s thesis that “the slovenliness of our language makes it easier for us to have foolish thoughts.” And I refuse to participate in the degeneration of the language to the extent that I deny that I have lost anything in the course of this calamitous disease; I refuse to pretend that the only differences between you and me are the various ordinary ones that distinguish any one person from another. But call me “disabled” or “handicapped” if you like. I have long since grown accustomed to them; and if they are vague, at least they hint at the truth. Moreover, I use them myself. Society is no readier to accept crippledness than to accept death, war, sex, sweat, or wrinkles. I would never refer to another person as a cripple. It is the word I use to name only myself.
I haven’t always been crippled, a fact for which I am soundly grateful. To be whole of limb is, I know from experience, infinitely more pleasant and useful than to be crippled; and if that knowledge leaves me open to bitterness at MY loss, the physical soundness I once enjoyed (though I did not enjoy it half enough) is well worth the occasional stab of regret. Though never any good at sports, I was a normally active child and young adult. I climbed trees, played hopscotch, jumped rope, skated, swam, rode my bicycle, sailed. I despised team sports, spending some of the wretchedest afternoons of my life, sweaty and humiliated, behind a field-hockey stick and under a basketball hoop. I tramped alone for miles along the bridle paths that webbed the woods behind the house I grew up in. I swayed through countless dim hours in the arms of one man or another under the scattered shot of light from mirrored balls, and gyrated through countless more as Tab Hunter and Johnny Mathis gave way to the Rolling Stones, Creedence Clearwater Revival, Cream. I walked down the aisle. I pushed baby carriages, changed tires in the rain, marched for peace.
When I was twenty-eight I started to trip and drop things. What at first seemed my natural clumsiness soon became too pronounced to shrug off. I consulted a neurologist, who told me that I had a brain tumor. A battery of tests, increasingly disagreeable, revealed no tumor. About a year and a half later I developed a blurred spot in one eye. I had, at last, the episodes “disseminated in space and time” requisite for a diagnosis: multiple sclerosis. I have never been sorry for the doctor’s initial misdiagnosis, however. For almost a week, until the negative results of the tests were in, I thought that I was going to die right away. Every day for the past nearly ten years, then, has been a kind of gift. I accept all gifts.
Multiple sclerosis is a chronic degenerative disease of the central nervous system, in which the myelin that sheathes the nerves is somehow eaten away and sear tissue forms in its place, interrupting the nerves’ signals. During its course, which is unpredictable and uncontrollable, one may lose vision, hearing, speech, the ability to walk, control of bladder and/or bowels, strength in any or all extremities, sensitivity to touch, vibration, and/or pain, potency, coordination of movements– the list of possibilities is lengthy and, yes, horrifying. One may also lose one’s sense of humor. That’s the easiest to lose and the hardest to survive without.
In the past ten years, I have sustained some of these losses. Characteristic of MS are sudden attacks, called exacerbations, followed by remissions, and these I have not had.
Instead, my disease has been slowly progressive. My left leg is now so weak that I walk with the aid of a brace and a cane; and for distances I use an Amigo, a variation on the electric wheelchair that looks rather like an electrified kiddie car. I no longer have much use of my left hand. Now my right side is weakening as well. I still have the blurred spot in my right eye. Overall, though, I’ve been lucky so far. My world has, of necessity, been circumscribed by my losses, but the terrain left me has been ample enough for me to continue many of the activities that absorb me: writing, teaching, raising children and cats and plants and snakes, reading, speaking publicly about MS and depression, even playing bridge with people patient and honorable enough to let me scatter cards every which way without sneaking a peek.
Lest I begin to sound like Pollyanna, however, let me say that I don’t like having MS. I hate it. My life holds realities–harsh ones, some of them–that no right-minded human being ought to accept without grumbling. One of them is fatigue. I know of no one with MS who does not complain of bone-weariness; in a disease that presents an astonishing variety of symptoms, fatigue seems to be a common factor. I wake up in the morning feeling the way most people do at the end of a bad day, and I take it from there. As a result, I spend a lot of time in extremis and, impatient with limitation, I tend to ignore my fatigue until my body breaks down in some way and forces rest. Then I miss picnics, dinner parties, poetry readings, the brief visits of old friends from out of town. The offspring of a puritanical tradition of exceptional venerability, I cannot view these lapses without shame. My life often seems a series of small failures to do as I ought.
I lead, on the whole, an ordinary life, probably rather like the one I would have led had I not had MS. I am lucky that my predilections were already solitary, sedentary, and bookish–unlike the world-famous French cellist I have read about, or the young woman I talked with one long afternoon who wanted only to be a jockey. I had just begun graduate school when I found out something was wrong with me, and I have remained, interminably, a graduate student. Perhaps I would not have if I’d thought I had the stamina to return to a full-time job as a technical editor; but I’ve enjoyed my studies.
In addition to studying, I teach writing courses. I also teach medical students how to give neurological examinations. I pick up freelance editing jobs here and there. I have raised a foster son and sent him into the world, where he has made me two grandbabies, and I am still escorting my daughter and son through adolescence. I go to Mass every Saturday. I am a superb, if messy, cook. I am also an enthusiastic laundress, capable of sorting a hamper full of clothes into five subtly differentiated piles, but a terrible housekeeper. I can do italic writing and, in an emergency, bathe an oil-soaked cat. I play a fiendish game of Scrabble. When I have the time and the money, I like to sit on my front steps with my husband, drinking Amaretto and smoking a cigar, as we imagine our counterparts in Leningrad and make sure that the sun gets down once more behind the sharp childish scrawl of the Tucson Mountains.
This lively plenty has its bleak complement, of course, in all the things I can no longer do. I will never run again, except in dreams, and one day I may have to write that I will never walk again. I like to go camping, but I can’t follow George and the children along
the trails that wander out of a campsite through the desert or into the mountains. In fact, even on the level I’ve learned never to check the weather or try to hold a coherent conversation: I need all my attention for my wayward feet. Of late, I have begun to catch myself wondering how people can propel themselves without canes. With only one usable hand, I have to select my clothing with care not so much for style as for ease of ingress and egress, and even so, dressing can be laborious. I can no longer do fine stitchery, pick up babies, play the piano, braid my hair. I am immobilized by acute attacks of depression, which may or may not be physiologically related to MS but are certainly its logical concomitant.
These two elements, the plenty and the privation, are never pure, nor are the delight and wretchedness that accompany them. Almost every pickle that I get into as a result of my weakness and clumsiness–and I get into plenty–is funny as well as maddening and sometimes painful. I recall one May afternoon when a friend and I were going out for a drink after finishing up at school. As we were climbing into opposite sides of my car, chatting, I tripped and fell, flat and hard, onto the asphalt parking lot, my abrupt departure interrupting him in mid-sentence. “Where’d you go?” he called as he came around the back of the car to find me hauling myself up by the door frame. “Are you all right?” Yes, I told him, I was fine, just a bit rattly, and we drove off to find a shady patio and some beer. When I got home an hour or so later, my daughter greeted me with “What have you done to yourself?” I looked down. One elbow of my white turtleneck with the green froggies, one knee of my white trousers, one white kneesock were blood-soaked. We peeled off the clothes and inspected the damage, which was nasty enough but not alarming. That part wasn’t funny: The abrasions took a long time to heal, and one got a little infected. Even so, when I think of my friend talking earnestly, suddenly, to the hot thin air while I dropped from his view as though through a trap door, I find the image as silly as something from a Marx Brothers movie.
I may find it easier than other cripples to amuse myself because I live propped by the acceptance and the assistance and, sometimes, the amusement of those around me. Grocery clerks tear my checks out of my checkbook for me, and sales clerks find chairs to put into dressing rooms when I want to try on clothes. The people I work with make sure I teach at times when I am least likely to be fatigued, in places I can get to, with the materials I need. My students, with one anonymous exception (in an end-of-the-semester evaluation), have been unperturbed by my disability. Some even like it. One was immensely cheered by the information that I paint my own fingernails; she decided, she told me, that if I could go to such trouble over fine details, she could keep on writing essays. I suppose I became some sort of bright-fingered muse. She wrote good essays, too.
The most important struts in the framework of my existence, of course, are my husband and children. Dismayingly few marriages survive the MS test, and why should they? Most twenty-two- and nine-teen-year-olds, like George and me, can vow in clear conscience, after a childhood of chicken pox and summer colds, to keep one another in sickness and in health so long as they both shall live. Not many are equipped for catastrophe: the dismay, the depression, the extra work, the boredom that a degenerative
disease can insinuate into a relationship. And our society, with its emphasis on fun and its association of fun with physical performance, offers little encouragement for a whole spouse to stay with a crippled partner. Children experience similar stresses when faced with a crippled parent, and they are more helpless, since parents and children can’t usually get divorced. They hate, of course, to be different from their peers, and the child whose mother is tacking down the aisle of a school auditorium packed with proud parents like a Cape Cod dinghy in a stiff breeze jolly well stands out in a crowd. Deprived of legal divorce, the child can at least deny the mother’s disability, even her existence, forgetting to tell her about recitals and PTA meetings, refusing to accompany her to stores or church or the movies, never inviting friends to the house. Many do.
But I’ve been limping along for ten years now, and so far George and the children are still at my left elbow, holding tight. Anne and Matthew vacuum floors and dust furniture and haul trash and rake up dog droppings and button my cuffs and bake lasagna and Toll House cookies with just enough grumbling so I know that they don’t have brain fever. And far from hiding me, they’re forever dragging me by racks of fancy clothes or through teeming school corridors, or welcoming gaggles of friends while I’m wandering through the house in Anne’s filmy pink babydoll pajamas. George generally calls before he brings someone home, but he does just as many dumb thankless chores as the children. And they all yell at me, laugh at some of my jokes, write me funny letters when we’re apart-in short, treat me as an ordinary human being for whom they have some use. I think they like me. Unless they’re faking….
Faking. There’s the rub. Tugging at the fringes of my consciousness always is the terror that people are kind to me only because I’m a cripple. My mother almost shattered me once, with that instinct mothers have–blind, I think, in this case, but unerring nonetheless–for striking blows along the fault-lines of their children’s hearts, by telling me, in an attack on my selfishness, “We all have to make allowances for you, of course, because of the way you are.” From the distance of a couple of years, I have to admit that I haven’t any idea just what she meant, and I’m not sure that she knew either. She was awfully angry. But at the time, as the words thudded home, I felt my worst fear, suddenly realized. I could bear being called selfish: I am. But I couldn’t bear the corroboration that those around me were doing in fact what I’d always suspected them of doing, professing fondness while silently putting up with me because of the way I am. A cripple. I’ve been a little cracked ever since.
Along with this fear that people are secretly accepting shoddy goods comes a relentless pressure to please–to prove myself worth the burdens I impose, I guess, or to build a substantial account of goodwill against which I may write drafts in times of need. Part of the pressure arises from social expectations. In our society, anyone who deviates from the norm had better find some way to compensate. Like fat people, who are expected to be jolly, cripples must bear their lot meekly and cheerfully. A grumpy cripple isn’t playing by the rules. And much of the pressure is self-generated. Early on I vowed that, if I had to have MS, by God I was going to do it well. This is a class act, ladies and gentlemen. No tears, no recriminations, no faint-heartedness.
One way and another, then, I wind up feeling like Tiny Tim, peering over the edge of the table at the Christmas goose, waving my crutch, piping down God’s blessing on us all. Only sometimes I don’t want to play Tiny Tim. I’d rather be Caliban, a most scurvy monster. Fortunately, at home no one much cares whether I’m a good cripple or a bad cripple as long as I make vichyssoise with fair regularity. One evening several years ago, Anne was reading at the dining-room table while I cooked dinner. As I opened a can of tomatoes, the can slipped in my left hand and juice spattered me and the counter with bloody spots. Fatigued and infuriated, I bellowed, “I’m so sick of being crippled!” Anne glanced at me over the top of her book. “There now,” she said, “do you feel better?” “Yes,” I said, “yes, I do.” She went back to her reading. I felt better. That’s about all the attention my scurviness ever gets.
Because I hate being crippled, I sometimes hate myself for being a cripple. Over the years I have come to expect–even accept–attacks of violent self-loathing. Luckily, in general our society no longer connects deformity and disease directly with evil (though a charismatic once told me that I have MS because a devil is in me) and so I’m allowed to move largely at will, even among small children. But I’m not sure that this revision of attitude has been particularly helpful. Physical imperfection, even freed of moral disapprobation, still defies and violates the ideal, especially for women, whose confinement in their bodies as objects of desire is far from over. Each age, of course, has its ideal, and I doubt that ours is any better or worse than any other. Today’s ideal woman, who lives on the glossy pages of dozens of magazines, seems to be between the ages of eighteen and twenty-five; her hair has body, her teeth flash white, her breath smells minty, her underarms are dry; she has a career but is still a fabulous cook, especially of meals that take less than twenty minutes to prepare; she does not ordinarily appear to have a husband or children; she is trim and deeply tanned; she jogs, swims, plays tennis, rides a bicycle, sails, but does not bowl; she travels widely, even to out-of-the-way places like Finland and Samoa, always in the company of the ideal man, who possesses a nearly identical set of characteristics. There are a few exceptions. Though usually white and often blonde, she may be black, Hispanic, Asian, or Native American, so long as she is unusually sleek. She may be old, provided she is selling a laxative or is Lauren Bacall. If she is selling a detergent, she may be married and have a flock of strikingly messy children. But she is never a cripple.
Like many women I know, I have always had an uneasy relationship with my body. I was not a popular child, largely, I think now, because I was peculiar: intelligent, intense, moody, shy, given to unexpected actions and inexplicable notions and emotions. But as I entered adolescence, I believed myself unpopular because I was homely: my breasts too flat, my mouth too wide, my hips too narrow, my clothing never quite right in fit or style. I was not, in fact, particularly ugly, old photographs inform me, though I was well off the ideal; but I carried this sense of self-alienation with me into adulthood, where it regenerated in response to the depredations of MS. Even with my brace I walk with a limp so pronounced that, seeing myself on the videotape of a television program on the disabled, I couldn’t believe that anything but an inchworm could make progress humping along like that. My shoulders droop and my pelvis thrusts forward as I try to balance myself upright, throwing my frame into a bony S. As a result of contractures, one
shoulder is higher that the other and I carry one arm bent in front of me, the fingers curled into a claw. My left arm and leg have wasted into pipe-stems, and I try always to keep them covered. When I think about how my body must look to others, especially to men, to whom I have been trained to display myself, I feel ludicrous, even loathsome.
At my age, however, I don’t spend much time thinking about my appearance. The burning egocentricity of adolescence, which assures one that all the world is looking all the time, has passed, thank God, and I’m generally too caught up in what I’m doing to step back, as I used to, and watch myself as though upon a stage. I’m also too old to believe in the accuracy of self-image. I know that I’m not a hideous crone, that in fact, when I’m rested, well dressed, and well made up, I look fine. The self-loathing I feel is neither physically nor intellectually substantial. What I hate is not me but a disease.
I am not a disease.
And a disease is not–at least not single-handedly–going to determine who I am, though at first it seemed to be going to. Adjusting to a chronic incurable illness, I have moved through a process similar to that outlined by Elizabeth Kubler-Ross in On Death and Dying. The major difference–and it is far more significant than most people recognize–is that I can’t be sure of the outcome, as the terminally ill cancer patient can. Research studies indicate that, with proper medical care, I may achieve a “normal” life span. And in our society, with its vision of death as the ultimate evil, worse even than decrepitude, the response to such news is, “Oh well, at least you’re not going to die.” Are there worse things than dying? I think that there may be.
I think of two women I know, both with MS, both enough older than I to have served me as models. One took to her bed several years ago and has been there ever since. Although she can sit in a high-backed wheelchair, because she is incontinent she refuses to go out at all, even though incontinence pants, which are readily available at any pharmacy, could protect her from embar?rassment. Instead, she stays at home and insists that her husband, a small quiet man, a retired civil servant, stay there with her except for a quick weekly foray to the supermarket. The other woman, whose illness was diagnosed when she was eighteen, a nursing student engaged to a young doctor, finished her training, married her doctor, accompanied him to Germany when he was in the service, bore three sons and a daughter, now grown and gone. When she can, she travels with her husband; she plays bridge, embroiders, swims regu?larly; she works, like me, as a symptomatic-patient instructor of medical stu?dents in neurology. Guess which woman I hope to be.
At the beginning, I thought about having MS almost incessantly. And be?cause of the unpredictable course of the disease, my thoughts were always ter?rified. Each night I’d get into bed wondering whether I’d get out again the next morning, whether I’d be able to see, to speak, to hold a pen between my fingers. Knowing that the day might come when I’d be physically incapable of killing myself, I thought perhaps I ought to do so right away, while I still had the strength. Gradually I came to understand that the Nancy who might one day lie inert under a bedsheet, arms and legs paralyzed, unable to feed or bathe herself, unable to reach out for a gun, a bottle of pills, was not the Nancy I was at present,
and that I could not presume to make decisions for that future Nancy, who might well not want in the least to die. Now the only provision I’ve made for the future Nancy is that when the time comes–and it is likely to come in the form of pneumonia, friend to the weak and the old–I am not to be treated with machines and medications. If she is unable to com?municate by then, I hope she will be satisfied with these terms.
Thinking all the time about having MS grew tiresome and intrusive, es?pecially in the large and tragic mode in which I was accustomed to consid?ering my plight. Months and even years went by without catastrophe (at least without one related to MS), and really I was awfully busy, what with George and children and snakes and students and poems, and I hadn’t the time, let alone the inclination, to devote myself to being a disease. Too, the richer my life became, the funnier it seemed, as though there were some connection between largesse and laughter, and so my tragic stance began to waver until, even with the aid of a brace and a cane, I couldn’t hold it for very long at a time.
After several years I was satisfied with my adjustment. I had suffered my grief and fury and terror, I thought, but now I was at ease with my lot. Then one summer day I set out with George and the children across the desert for a vacation in California. Part way to Yuma I became aware that my right leg felt funny. “I think I’ve had an exacerbation,” I told George. “What shall we do?” he asked. “I think we’d better get the hell to California,” I said, “because I don’t know whether I’ll ever make it again.” So we went on to San Diego and then to Orange, up the Pacific Coast Highway to Santa Cruz, across to Yosemite, down to Sequoia and Joshua Tree, and so back over the desert to home. It was a fine two-week trip, filled with friends and fair weather, and I wouldn’t have missed it for the world, though I did in fact make it back to California two years later. Nor would there have been any point in missing it, since in MS, once the symptoms have appeared, the neurological damage has been done, and there’s no way to predict or prevent that damage.
The incident spoiled my self-satisfaction, however. It renewed my grief and fury and terror, and I learned that one never finishes adjusting to MS. I don’t know now why I thought one would. One does not, after all, finish ad?justing to life, and MS is simply a fact of my life–not my favorite fact, of course–but as ordinary as my nose and my tropical fish and my yellow Mazda station wagon. It may at any time get worse, but no amount of worry or anticipation can prepare me for a new loss. My life is a lesson in losses. I learn one at a time.
And I had best be patient in the learning, since I’ll have to do it like it or not. As any rock fan knows, you can’t always get what you want. Particularly when you have MS. You can’t, for example, get cured. In recent years researchers and the organizations that fund research have started to pay MS some attention even though it isn’t fatal; perhaps they have begun to see that life is something other than a quantitative phenomenon, that one may be very much alive for a very long time in a life that isn’t worth living. The researchers have made some progress toward understanding the mechanism of the disease: It may well be an autoimmune reaction triggered by a slow-acting virus. But they are nowhere near its prevention, control, or cure. And most of us want to be cured. Some,
unable to accept incurability, grasp at one treatment after another; no matter how bizarre: megavitamin therapy, gluten-free diet, injections of cobra venom, hypothermal suits, lymphocytopharesjs, hyperbaric chambers. Many treat?ments are probably harmless enough, but none are curative.
The absence of a cure often makes MS patients bitter toward their doc?tors. Doctors are, after all, the priests of modern society, the new shamans, whose business is to heal, and many an MS patient roves from one to another, searching for the “good” doctor who will make him well. Doctors too think of themselves as healers, and for this reason many have trouble dealing with MS patients, whose disease in its intransigence defeats their aims and mocks their skills. Too few doctors, it is true, treat their patients as whole human beings, but the reverse is also true. I have always tried to be gentle with my doctors, who often have more at stake in terms of ego than I do. I may be frustrated, maddened, depressed by the incurability of my disease, but I am not dimin?ished by it, and they are. When I push myself up from my seat in the waiting room and stumble toward them, I incarnate the limitation of their powers. The least I can do is refuse to press on their tenderest spots.
This gentleness is part of the reason that I’m not sorry to be a cripple. I didn’t have it before. Perhaps I’d have developed it anyway–how could I know such a thing?–and I wish I had more of it, but I’m glad of what I have. It has opened and enriched my life enormously. This sense that my frailty and need must be mirrored in others, that in searching for and shaping a stable core in a life wrenched by change and loss, change and loss, I must recognize the same process, under individual conditions, in the lives around me. I do not deprecate such knowledge, however I’ve come by it.
All the same, if a cure were found, would I take it? In a minute. I may be a cripple, but I’m only occasionally a loony and never a saint. Anyway, in my brand of theology God doesn’t give bonus points for a limp. I’d take a cure; I just don’t need one. A friend who also has MS startled me once by asking, “Do you ever say to yourself, ‘Why me, Lord?”‘ “No, Michael, I don’t,” I told him, “because whenever I try, the only response I can think of is ‘Why not?”‘ If I could make a cosmic deal, whom would I put in my place? What in my life would I give up in exchange for sound limbs and a thrilling rush of energy? No one. Nothing. I might as well do the job myself. Now that I’m getting the hang of it.
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Investigating a deliberately lit fire

Investigating a deliberately lit fire
 
 
Based on the methodology described by NFPA 921 Guide for Fire and Explosion Investigation (2014) and utilizing additional information that you have obtained from the Study Guide, [U1] please respond to the following. You have been instructed to provide a report as to the origin, cause and responsibility for a fire at a particular commercial premises. Your report will form the basis for expert evidence that you will be required to present in court and must therefore be prepared in compliance with the Expert Witness Code of Conduct relevant to your state and jurisdiction.
In particular, your report must include:
· details of your instructions to conduct the investigation, your preparations to attend the fire scene, and the procedures that you followed whilst at the scene (5%)
· the evidence that you relied upon to determine the fire origin (20%)
· the evidence that you relied upon to determine the fire cause (20%)
· how you recorded, collected, processed and preserved this evidence (10%)
· if you concluded this was an incendiary origin fire, what evidence did you rely upon to reach that conclusion (20%)
· what evidence did you rely upon to reach a conclusion on a motive for this fire (20%)
· presentation (5%)
Please note the following when preparing your report:
1. You are required to address each of the tasks listed above using appropriate headings
2. You are to adopt a systematic approach for your investigation that is based on the scientific method (as described by NFPA 921) without presumption or expectation bias. That is, you must formulate hypotheses with respect to fire origin, cause and motive based on your own observations and test those hypotheses against all known facts
3. You must conduct your own investigation rather than rely upon the views of others, except insofar as consulting with specialists for the likes of chemical analysis of fire debris, metallurgical examination of electrical cables and forensic analysis of accounts
4. You must recognize the distinction between hearsay, circumstantial and physical evidence in so far as it applies to your role as an expert and the evidence that you will be permitted to give in court.
5. You must include in your report the results of any interpretation of the evidence that you have observed in order to formulate your hypotheses and further work/analysis that you undertook to test your hypotheses noting that this will not necessarily be included in the scenario given, (such as your interpretation of burn patterns and the chemical analysis of fire debris) so you must feel free to “ad-lib” in this regard.
6. Suggest inquiries that you cannot necessarily undertake, that some other person should conduct
________________________________________
Scenario
Note: All names, places and circumstances reported in this scenario are fictitious and any resemblance to real names, places or circumstances are completely coincidental.
At 09:30 am on Thursday 2nd of May 2013, you are instructed via email by Orange Insurance Limited to attend at the scene of a building “to conduct a origin and cause investigation, providing detailed information, as listed above, in your report”.
You are provided with the following information by way of background to a potential claim being made against Orange Insurance Limited by the owners of the building with whom a current policy of insurance is held:
Insured: Greens Plastic Cup and Catering Supplies Pty Ltd.
Address of Insured Premises: 100 Blacks Road, Dandenong, Victoria.
Business undertaken at the Insured Premises: production, storage and distribution of plastic cups to the catering industry.
Building sum insured: $2 million.
Plant and equipment sum insured: $1 million.
Stock sum insured: $1 million.
Policy Commenced: 1st August 2011.
You confirm receipt of your instructions by return email and make the necessary arrangements to attend the scene.
When you arrive at the scene you observe that a north facing industrial building has been severely damaged by fire. The building is of steel portal frame construction and measures approximately 20m x 80m. The walls and roof are clad with Colorbond sheeting and there are a number of clear plastic skylights in the roof. An office measuring approximately 20m x 10m is attached to the front of the building; it is of similar construction with glass-panelled windows and a door incorporated into the front wall.
There appears to be a partial wall and roof collapse in one corner at the rear of the building in what appears to be a production/storage area. There also appear to be patterns of heat damage to the wall cladding at more that one location in this area. The windows of the office are blackened however the roof and wall cladding appears not to have suffered any obvious heat and smoke damage.
A concreted yard, measuring some 20m x 20m is located at the rear of the building and accessed by a concrete driveway along the side. A 2m high cyclone fence encloses the rear yard and driveway, and is secured by double opening gates at the front of the property.
The fire brigade is still in attendance when you arrive and crews are applying water to what appears to be the last of the fire at the rear of the building. Police are also in attendance and there is yellow and red fire brigade tape at the front of the building. Several metres back from the front of the building, you observe blue and white police tape securing an area that extends across the front of the property, including the double opening gates. A uniformed police officer is standing alongside the tape directing people to stay clear of the property.
You approach the uniformed police officer and introduce yourself. A few minutes later, a detective (Senior Detective John Brown) approaches you and indicates that he is conducting a police investigation into the cause of the fire. You identify yourself to the detective, state your interest in the fire and produce a copy of your emailed instructions from the insurance company. Detective Brown invites you to enter the area being secured by police. A few minutes later, a member of the fire brigade fire investigation unit and a member of the police crime scene examination unit approach you and you similarly advise them of your interest in the fire. They explain that they will be commencing their internal examination of the building once the fire has been fully extinguished. At this time, they say that the cause of the fire is not known and little is known about the business or the circumstances under which it occurred. You are told that the principal of the business, a Mr Green, has not been interviewed because he is currently in hospital being treated for burns received as a result of a “barbeque accident” at his home. The fire brigade investigator and the police crime scene examiner consent to you accompanying them into the building while they conduct their investigation.
The fire brigade investigator advises you that the fire brigade received the first of numerous triple zero calls concerning the fire at 2:05 am. He says that crew on the first responding appliance observed a large column of smoke when they were about one kilometer from the building. On arrival, they observed flames venting through the roof of the production/storage area of the building at three locations. While the office was not alight at this time, smoke was venting from the front door. The front gates to the property were said to be open and the first crew forced entry to the front of the building via the office. A second crew used a petrol driven power saw to cut their way into a roller door along the side of the building, located within the production/storage area. Crews wearing breathing apparatus then entered the building with hose lines and brought the fire under control by 3:00 am. However, some areas within the production/storage area continued to re-ignite requiring further application of water after that time. The fire investigator added that there is an external fire hose reel located next to the rear roller door of the factory but that the hose has been cut prior to the fire rendering it inoperable.
After completing the conversation with the fire brigade investigator, you decide to talk to some onlookers until such time as the fire is fully extinguished and you are able to enter the building. One person, Mrs Mary Smith, is the proprietor of a small card printing factory on the opposite side of the street to the insured premises and tells you what bad luck Mr Green has had lately. According to Mrs Smith, Mr Green moved into the premises about two years ago and business was very busy for the first year, with the delivery truck coming and going all the time and double shifts operating most days. Then about a year ago, the delivery truck didn’t seem to be as busy, the business returned to a single shift and the car park at the front seemed to contain fewer cars. Mrs Smith indicated that, over the past two months, she only saw the delivery truck go out once or twice. She was told by one of her customers (who services the delivery truck for the insured business) that another cup manufacturer was selling cups to the catering industry at half the price of Greens Cups and that a lot of their clients were cancelling orders. Several other onlookers who work in nearby factories generally confirm what Mrs Smith has said about the delivery trucks and staff numbers reducing. They also tell you that the premises have been for sale for about nine months, that there is a boat for sale in the rear yard, and that the general upkeep of the building has deteriorated during this time.
You see a television news crew standing nearby and introduce yourself to them. They tell you that they interviewed some workers at a bakery located six premises down from the insured premises earlier that morning as they were leaving to go home. One of the workers said that he came outside for his regular coffee break at about 01:45 am and did not see anything unusual. However, about 10 minutes after he went back inside, he heard what he believed to be a car driving away with its engine revving and tyres screeching. Not long after that, another worker came outside, saw flames penetrating the roof of the subject premises and immediately telephone the emergency phone number for your specific state or country.
You then decide to walk around the perimeter of the property, while fire crew complete their extinguishment of the fire. You begin at the front double gate and observe a padlock and chain fixed to the gate. The padlock is in the open position and the chain appears not to have been cut. You observe a “For Sale” sign attached to the front fence next to the gates; it appears aged and weathered and you note the real estate agent’s details. The grass on the front nature strip is overgrown and there is an accumulation of rubbish against the fence. By contrast, the frontages of other premises in the street appear to be neat and tidy.
On the external wall of the office, you observe an audible alarm panel with a blue light that is not flashing. A sticker for “Blue Light Security Services, 150 Red Street, Carlton” is attached to the panel and you observe a similar sticker on a window at the front of the building. You telephone the manager of “Blue Light Security Services”, who informs you that the alarm system at the insured premises was activated at 5.30 pm on Wednesday 1st May 2013 and deactivated at about 1.45 am on Thursday 2nd May 2013 via operation of the alarm key pad. He then advises that he is able to provide a copy of the alarm history subject to written consent from the principal of the insured business. He also advises that his company installed the security system at the premises and that he would be able to provide a plan showing the location of the various detectors and the zones to which they were wired; again, this would require the consent of the principal of the insured business.
You approach the front of the building and observe that the front door is secured by a hinged outer steel grille security door with a pin tumbler lock fitted. There is no sign of force having been applied to this lock. You observe heavy tool marks to the outer metal frame of the door, mid-way from top to bottom. These marks are consistent with forcible entry by a heavy chisel like tool with a blade width of approximately 2cm. There do not appear to be any other signs of this door being forced.
Inside the outer security door, you observe a second hinged door, of metal frame construction with a full length glass panel. This door has two locks; a double cylinder dead bolt lock and a master keyed cylinder lock. Neither lock shows any sign of forcing. You observe heavy marks on the door frame, similar to those on the outer security door. The glass panel remains intact and there does not appear to be any other signs of force entry on this door. You observe metal security bars over the windows of the office. The glass in these is still intact and none show signs of forced entry.
You observe a roller door on the eastern side of the building, about 10m beyond the office. The words “Inward Goods” are located above this door that is closed and shows no sign of forced entry. You observe a second roller door on the eastern side of the building, towards the southern end, with the words “Outward Goods” located above it. A large inverted “V” has been cut through the door, creating an opening about 2m high and 2m wide. You are able to see that there are two pad-bolts securing the roller door to the floor from the inside; both are in the locked position, and neither shows any signs of being forced. An external walk around of the building reveals no other means of entry, other than the main entrance/front door and two side roller doors.
Within the rear yard of the premises you observe a parked delivery truck with the words “Greens Plastic Cup and Catering Supplies” painted on the sides. There are large oil stains under the truck and a rear driver’s side tyre appears to be slightly deflated. The truck appears dirty and you form the view that it has been parked at that location for some time. As you walk around the rear yard, you observe that pallets, drums, metal containers and other items are placed randomly and generally in an untidy fashion. You also observe a ski-boat on a trailer with a “For Sale” on it. There is a considerable amount of dust on the boat and the outboard motor shows signs of corrosion from exposure to the weather.
Along the eastern side of the building, near the “Inward Goods” roller door, you observe several pallets of polymer beads covered in shrink-wrap plastic. You note the delivery date on four of the pallets as 1st February 2013 and the delivery date on two of the pallets as 1st March 2013. According to the delivery labels, the stock is from a company known as “Plastic Wholesale Supplies” of 100 Northern Road, Moorabbin. There appears to be dust and leaves accumulated on them suggesting that they have sat in this position for some time, perhaps several months.
You contact the manager of “Plastic Wholesale Supplies”, Mr John White, who informs you that his company had a contract of delivering 12 pallets of polymeric beads a fortnight to the insured company from 2011 to 2012. He also informs you that this was reduced to 12 pallets a month, one year ago, further reduced six months ago and cancelled two months ago. Mr White understands there might have been some problems with one of the production lines, which had shut down due to a mechanical failure. He also heard rumours that another supplier was producing cups cheaply and some of Greens customers were shifting to the new supplier. As you are ending this conversation, Mr White tells you he hopes the insurance company pays the claim out quickly as he is taking legal action against Greens, because their accounts have fallen behind by more than six months; in fact, only last week process servers delivered a civil complaint to Greens for the recovery of $500,000.00 for unpaid stock.
You are now advised that the fire has been fully extinguished and that the building has been declared safe by the fire brigade to hand over to the police. The police detective (Senior Detective John Brown) confirms that he is now the officer-in-charge of the scene and authorizes the forensic crime scene examiner and fire brigade fire investigator to enter the building for the purpose of undertaking a fire origin and cause investigation. You are invited to join the investigators as an observer on the understanding that police have control of the scene until such time as it is returned to the owners of the property. Aware that this is potentially a crime scene, you agree that you will not touch or in any way interfere with anything within the premises until directed to do so by the officer-in-charge.
You enter the building and remark to the investigators that there are marks on both doors that appear to have been made by some kind of implement. The fire brigade investigator tells you that these marks are consistent with a fire brigade forcible entry tool, known as a Halligan Tool. He also tells you that when he spoke to the crew who made the initial entry to the front of the building, they advised him that they had used a Halligan Tool to force both doors.
Further into the building, you observe the control panel for an alarm system located on the eastern wall. There is a keypad and a sticker “Blue Light Security Services, 150 Red Street, Carlton” affixed to the panel. You observe no damage to the keypad or panel. You observe a number of passive infra-red movement detectors located in the office and suspect that there may be others throughout the building, along with reed switches on each of the doors.
As you look around the office, you note that there is a lot of sooting but no obvious direct fire damage. You observe that all but one of the office filing cabinets are closed and appear to be locked. The top drawer of one cabinet with the words “Accounts Receivable” stencilled onto it is open; you look into the open drawer and observe that it is empty. A second drawer with the words “Accounts Payable” stencilled onto it has been partially opened but still contains a number of documents There is no obvious signs of forced entry to either drawer. It appears to you that a liquid has been poured onto the filing cabinet with the open drawer, and that this liquid has splashed onto the carpet floor covering forming a wet patch which emits an odour that is reminiscent of petrol.
As you look further around the office, you observe computer monitors at each of five work stations. However, only two of the work stations contain personal effects, family photographs, office stationery and the like. The cables from these monitors appear to converge on a cupboard with an open door. You observe a dust outline on a shelf where it appears that an object 10cm x 40 cm was once located; there are soot deposits on the shelf and also on the surface of the doors and their frames. You look into the cupboard and are unable to see any computer hard drives such as those used to back up data.
At the reception desk, there is a large staff photograph with a person who appears to be the principal of the business seated at his office desk. Within this photograph, you observe three fishing trophies, a family photograph, framed certificates, a photograph of a large boat and a framed sports jersey with an autographed photograph of a premiership football team. You look into office that you suspect was occupied by the principal of the business and none of the above mentioned items appear to be present.
You then move into the production/storage part of the building with the police crime scene examiner and fire brigade investigators and immediately observe that this area appears to have been more severely damaged by fire. A building plan on the wall of the office indicates that pre-production goods enter the building through the northern most roller door along the eastern wall, production takes place in the centre of the building, and finished goods are stored in the area of the southern most roller door in the eastern wall, awaiting dispatch.
At the northern end of the building, you observe an area approximately 20m x 10m containing the charred remains of several stacks of timber pallets. Melted plastic covers all of these pallets however you are able to estimate the number of pallets in the stacks from the charred timber debris on the floor and damage patterns on the wall against which they were stacked. The fire brigade investigator draws your attention to various fire patterns in and around this area which suggest to him that this may be a point of fire origin. You also note:
– the severity and extent of the fire at this location
– various directional indicators suggesting fire spread from this area
– deformation of the roof and walls of the building
– electrical cabling passing through this area
On this basis, you also form a preliminary view that this may be a point of fire origin.
The police crime scene examiner notes some distinctive burn patterns on the floor adjacent the remains of the pallets which he suggests may have been caused by a liquid accelerate being poured at this location. You also note an irregular trail like pattern on the floor at this location and an inverted cone pattern of fire damage on the adjacent wall.
Within the production section of the building, you observe two rows of electric powered machines which appear to comprise two production lines. Each production line consists of four machines that are aligned along the eastern and western walls respectively. You examine the row of machines along the western wall and observe that there has been significant dismantling of two of the machines in that the covers are open and various components are scattered on the floor. You also note that various items have been stored amongst the machines in this row, including chairs, a motor bike wheel, newspapers, boxes of clothing, a fan, and a radio/CD. The row of machines along the east wall is much tidier however the third machine has its cover open and some components have been removed. There are tools on the ground next to this machine along with what appears to be maintenance manual.
You observe an electrical distribution cabinet located against the eastern wall. The door of the cabinet is open and you observe what appears to be electrician’s yellow tags fixed to some of the circuit breakers on the distribution board. While the board has been subject to soothing during the fire, you are still able to determine that a number of the circuit breakers appear to be in the tripped position. You are also able to read a legend taped to the inside of the cabinet door that identifies the various circuit breakers and the circuits that they supply within the building.
At the southern end of the building, you observe another area approximately 20m x 10m containing the charred remnants of timber pallets that have been burnt in the fire. This area is believed by you to be the finished goods section of the premises and the pallets are also coated with melted plastic. Again, you are able to estimate the number of pallets present prior to the fire from the area of the residue and damage patterns on the adjacent wall. You observe that the area between these pallets and those at the northern end of the building contains a number of combustible item that have not suffered any direct fire damage. You also note that while the skylights above each of the pallet stacks have been consumed by the fire, those between are in tact, albeit smoke damaged. You therefore form a preliminary view that the burnt pallets at the southern end of the building may constitute a second point of fire origin.
Again, the police and fire brigade investigators note some distinctive burn patterns on the floor adjacent to the pallet stack which they suggest may be indicative of a liquid accelerant pour. You also observe an irregular trail like burn pattern on the floor leading away from the pallets as a result of which you form a preliminary view that a liquid accelerant may have been trailed towards the pallets. When the investigators prise up some of the molten plastic residue covering the pallets, there is a strong hydrocarbon odour emitted.
In addition to the above pallet stacks, you observe a large quantity of pallets containing plastic cups stacked to the west of the finished goods area, and identified on the factory plan as the “workers rest and meal area”; these pallets are crammed tightly against the western wall and appear to have been stacked in a random fashion. The police and fire brigade investigators note some distinctive burn patterns on the floor, around the base of this pallet stack, which they suggest are indicative of a liquid accelerant pour there is no fire damage to the pallets or plastic cups evident. You observe an irregular trail like pattern on the floor and also form a preliminary view that a liquid accelerant may have been trailed towards this area as well. You follow this pattern towards where the trail like patterns from the two burnt stacks of pallets appear to intersect. You examine the floor in the general area and observe the burnt remains of three matches. You also observe a partially melted red plastic container approximately 2 metres from the burnt matches and detect an odour reminiscent of petrol in the uncapped opening of the container. An unburnt black cap is present on the floor approximately 1 metre from the container. You draw the attention of the police and fire brigade investigators to the container and cap. You then photograph the matches, container and container cap in situ before they are removed as exhibits by the police crime scene examiner.
The police crime scene examiner and fire brigade investigator advise you that they have completed their fire scene examination and that they will be advising the officer in charge that control of the premises can be returned to the owners. You contact the insurance company claims officer from whom you received your instructions and advise them of your observations to date. You indicate that it will be necessary to secure the scene following departure of police to enable you to conduct a more detailed examination and collect various samples for analysis. In the same conversation, the claims officer advises you she has learnt that the principal of the insured company contacted their underwriting department two months prior to the fire, to increase the total sum insured on the business from $2 million to $4 million, because “business was going so well” and they had purchased additional high cost machinery. In considering such an increase in the sum insured and in view of your initial observations, the claims officer advises you that insurers will now be appointing solicitors to advise them in relation to any potential claim and that you shall be receiving further instructions overnight in this regard.
A security guard organized by the insurance company subsequently arrives at the scene. You ensure the scene is properly secured and instruct the security guard to prevent any persons entering without your consent and leave the scene.
You receive a letter overnight from Johnson Willis Lawyers of 50 Bourke Street, Melbourne confirming that they have been appointed by Orange Insurance Limited and instructing you to address your report to them so that they may advise their client on any potential liability under their insurance policy with Greens Plastic Cup and Catering Supplies Pty Ltd. A copy of the expert witness code of conduct is appended to the letter and you are instructed to prepare your report in accordance with it.
You return to the premises the following morning for the purpose of conducting your detailed examination of the scene. You carefully document, photograph and otherwise record all physical evidence that you will subsequently rely upon to formulate your hypotheses as to the origin, cause and responsibility for the fire. You also collect a number of samples for specialist examination/analysis to test your hypotheses; the reports from the specialists subsequently arrive and you commence the preparation of your report as instructed.
Rationale
Fire investigators rely on relevant contractual and legislation guidelines within which they must work to ensure that any evidence they gather is admissible in court. Those who encounter the scenes of suspected insurance fraud-related fires need to gather sufficient physical and circumstantial evidence to formulate and adequately test hypotheses that the fire was incendiary in nature, and that a person with an insurable interest lit or caused the fire to be lit, before the insurer can deny liability by applying the relevant exclusion clause in the insurance contract. The outcome of any subsequent civil litigation therefore often depends to a large extent on the methodology adopted by the investigator and their ability to present sufficient evidence, within their area of expertise, to enable the court to determine liability on the balance of probability.
Rationale
Fire investigators rely on relevant contractual and legislation guidelines within which they must work to ensure that any evidence they gather is admissible in court. Those who encounter the scenes of suspected insurance fraud-related fires need to gather sufficient physical and circumstantial evidence to formulate and adequately test hypotheses that the fire was incendiary in nature, and that a person with an insurable interest lit or caused the fire to be lit, before the insurer can deny liability by applying the relevant exclusion clause in the insurance contract. The outcome of any subsequent civil litigation therefore often depends to a large extent on the methodology adopted by the investigator and their ability to present sufficient evidence, within their area of expertise, to enable the court to determine liability on the balance of probability.
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Statistics Language of Science

Statistics is its own language; in fact, it is often called the language of science.
Why do you think it is called the language of science? What does it mean to be statistically literate? Why is it important to be statistically literate?

Sample Solution

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A Hotel strategic management

A Hotel strategic management
The course work is an individual report where you are required to write a report on the case organization’s implementation of its chosen strategy. The report should analyze and evaluate the organizations chosen strategy highlighting its suitability given the competitive environment. The report should also address the consequential implications of change that will occur as the strategy is implemented and suggest how organizations could manage these changes so that the strategy is effectively implemented. The report should demonstrate selected strategic management process of a current business setting and evidence how intervention techniques have been applied for improving business effectiveness. The report is justified using analyzed and evaluated theories. This is a 2,500-word report.
The purpose of this report assignment is aimed at developing skills for proposing and implementing strategic analysis and changes that has an impact on hospitality business environments. Students will select and analyze hospitality industry workplace events, programs or services and propose strategic change for improvement. The report will be based on Learning outcome 2 & 3
The following structure for the individual report guideline is recommended:
Title page: Include report title, students’ names and students’ numbers, module name and code, assessment task, lecturer’s name and date.
Background: Description of the business situational context. Explanation as to why analyzing the organizational case strategy is important and explanation of the competitive environment. In approximately 200- 300 words, provide a basic background to the strategic communication plan, state the purpose of the report and provide overview of the rest of the content.
Contents page: List the contents of the essay report (headings, sub-headings) and the page numbers they appear on.
Presentation of main ideas: Analyze and evaluate your chosen organizational business strategy supported with theoretical perspectives and strategic processes.
A. Analyze the organization’s external competitive environment to identify opportunities and threats.
B. Analyze the organization’s internal operating environment to identify the organization’s strengths and weaknesses.
Critical evaluation: Evaluate the implications and justifications on how strategies are implemented and outline how the changes are managed effectively.
A. Justify how selected strategies are consistent with mission and major goals of the organization.
B. Demonstrate how employed strategies are congruent and constitute a viable business model.
C. Review how you have employed strategic management theories in your report?
D. Reflect on the role you played either as an internal consultant or internal change agent in improving business or organizational effectiveness.
Conclusion: In 300 – 400 words state the summary and evaluation of the ideas and statement of your own point of view with reasons. Explain why organizational managers should select the outlined strategies.
Support your report with examples and evidence of theories and models from academic literature readings of strategic management and intervention techniques discussed in class and module content.
Support your report with 10 sources including articles, books or journals. Do not use dot.com-downloaded sources for support material.
Select a different hospitality business for this report than the one you used for your group work presentations.
Referencing in the text: Reference all citations in the text of the assessment.
Referencing section: Provide references on a separate page at the back of the report using Harvard method.
Appendices: If appropriate, provide appendices at the end back of your report.
FORMATTING GUIDELINES
• All reports should be typed using 12p text, 1.5 line spacing and Arial/Times.
• All reports should be spell checked.
• All sources must be referenced using the Harvard Referencing System.
• All full reference list of all sources and appendix supportive material must be included at the end of the report.
WRITING GUIDELINES
• Analysis: Examine and break information into parts by drawing conclusions, find evidence and examples to support your generalizations.
• Evaluation: Make judgments about the value of information given in context by interpreting and justifying your perspectives.
• Reflection: Consider connections you make within your organizational problems or issues and learning outcomes that are identified.
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What Awaits you:

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