Establishing Workplace relationships

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BUILDING WORKPLACE RELATIONSHIPS
Assignment Overview

In this assignment you are an applicant who has been asked the following question during a job interview for a supervisory/management position:

Tell me about a time you had to deal with a conflict and discuss its outcome.

After watching and reflecting upon the video below, prepare your response following the principles learned in this video.

Prepare a 5- to 6-minute video of you responding to that question.
Also prepare a 2- to 3-page outline of how you addressed the ideas found in the video. Include a Reference list of at least two sources you utilized to prepare your submission.
Upload your video to the drop box by the Module due date.

Note: If you have difficulty uploading your submission, it could be because the internet connection is too slow and because of the size of your video, and the upload may time out.

However, these files can be uploaded to YouTube and the link shared. Set as public or unlisted, NOT PRIVATE. Unlisted means your video/slide presentation will not come up in search results. Only those who know the link can view it, even if they do not have a YouTube account/username.

Important: Put the link to your video in a Word document and submit your Word document along with your outline document in the drop box.

(AccelaCoach, 2017)

AccelaCoach (2017). How to Answer: Interview Questions on Resolving Conflict. Retrieved from https://www.youtube.com/watch?v=Kqssla8dazc

Training Plan & Communications

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Referencing the attached case study (BOLDFlash) along with the attached Areas of Focus and Framework paper, submit a written report in which you discuss how you will approach training the Mobile Division management team and communicating the new guidelines to existing employees.

Specifically, the following critical elements must be addressed:
1) Training Plan: Communication – determine the communication strategies you will incorporate in all areas of focus, and describe why. Discuss how these communication strategies are appropriate for those individuals to whom your training is directed. Provide evidence to support your conclusions.

2) Training Plan: Collaboration – discuss the collaboration strategies you incorporate in communicating with all areas of focus. Determine the collaborative structure and strategies that will help the various managers and directors throughout and after their training experiences. Why are these appropriate? Who will be collaborating? Provide evidence to support your conclusions.

3) Training Plan: Method(s) – determine the training method(s) you will use (how will you share your training with trainees and other stakeholders) in your chosen area of focus. Your method must be appropriate for the audience to which you want to communicate. Justify your choice(s) of methods with research.

4) Specify Guidelines – identify the key steps of your framework for creating successful communications in your chosen area of focus. Keep in mind the various audiences that need the information. Remember that your guidelines need to be detailed for the management team to follow, clear for your colleagues to understand, and accurate to ensure that the resulting communications are successful. Discuss how you will approach training the Mobile Division management team and communicating the new guidelines for communication to them.

A critical literature review relating to leadership, leadership competencies and relevant self-awareness frameworks

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At least 10-15 reference, thanks.

A critical literature review relating to leadership, leadership competencies and relevant self-awareness frameworks and the extent to which reliable knowledge about the characteristics of an effective leader and leadership in SME can be determined 1,400 words.

* A critical review of the meaning and importance of leadership for organisations using a range of academic definitions and references (400 words)
A critical review of the competences required for leadership drawing on a range of academic and professional sources (500 words)
A Critical review of the meaning and importance of ethical leadership drawing on a range of academic and professional sources (500 words)

Module reflective learning log

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Guidance for Module Learning Reflective Log

A good learning reflective log entry will show:

Some evidence of critical thinking and analysis, describing your own thought process about your learning and personal development, and what you have learnt from the module;
Some self-awareness demonstrating openness and honesty about performance along with some consideration of your own strengths and weaknesses, achievement of personal aims and objectives; challenges faced and how you resolved them;
Some evidence of learning, appropriately describing what needs to be learned, why and how.

Follow the courseware and write a minimum of 6 logs with the template. I have uploaded the courseware and the template, please have a look.