Case Study: Informatics in Healthcare

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CMP105: Week 12 Assignment Page 3

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Case Study: Informatics in Healthcare

Assignment Overview

This assignment is intended to demonstrate your comprehension of the primary applications of health informatics in healthcare organizations as well as the ethical and legal issues in the healthcare informatics field.

For this assignment, you will read a case study that examines how the study of informatics can be improved to better equip individuals entering professional healthcare settings. Based on the scenario described in the case study, you will create a training and information presentation.

Assignment Details:

Perform the following tasks:

· Complete the reading assignment and the interactive lesson before attempting this assignment.

· To complete this assignment:

· Review the case study.

· Download the provided PowerPoint template to create a presentation that includes:

· An overview process map on how staff training is linked to any update in healthcare technology for Best Hospital staff

· Examples of computerized teaching tools used within staff training, including:

· List of learning tools typically used within staff training

· How you determine which tools to use (rationale)

· How such tools are used within the training process

· Support of continuous learning by staff (3 slides)

· Existing support mechanisms and processes

· How continuous learning is linked to professional development

· Examples of how learning is offered for diverse learning styles of staff

· Ensure that your presentation is free of spelling and grammar errors.

· Submit the Week 12 Assignment via Blackboard by clicking on the “Week 12 Assignment” link. Include the proper file naming convention:

· CMP105_wk12_assn_jsmith_mmddyyyy.

 

Grading:

Grading Criteria Points Possible Points Earned
Types name on title slide of PowerPoint presentation 5  
Created a process map illustrating the link between new healthcare technology and staff training 20  
Examples of computerized tools used within staff training
· Listed of learning tools typically used within staff training

 20  
· Explains rationale for selection of computerized tools 20  
· Describes how tools are used within the training process 20  
Support of continuous learning by staff (3 slides)
· Describes existing support mechanisms and processes 20  
· Describes how continuous learning is linked to professional development 20  
· Provides examples of how learning is offered for diverse learning styles of staff 20  
Presentation is free of spelling and grammar errors. 15  
Total Points 160  

· Case Study

Read the following case study:

Best Hospital is a 325-bed suburban community hospital that has just merged with a local major academic medical center, the University of Excellence Medical Center (UEMC). There are 15 hospitals in the UEMC system, ranging from small rural hospitals with 50 or fewer beds to large multiple-specialty tertiary referral hospitals. Two hospitals in the system have achieved magnet status and several hospitals are working to achieve this status. Within the UEMC system, a high value is placed on collaboration with the schools of the health professions at the University of Excellence (UE).

Best Hospital has a long history of association with local universities, functioning mainly as a site for student clinical experiences. For example, undergraduate students enrolled at the UE College of Health Professions often complete a portion of their clinical work at the hospital. Each year the hospital hires a number of graduates from this program. Several nurses in first-level management positions at the hospital are enrolled in the master’s program.

The vice-president for clinical practice at Best Hospital is a PhD-prepared nurse who has been appointed to the faculty at the UE School of Nursing. Your current position is director of staff development at Best Hospital. You are responsible for the educational programming of all clinical staff. Over the past 2 years, Best Hospital has been fully involved in meeting Meaningful Use criteria. As director of staff development, you have played the major leadership role in developing and implementing all related educational programs.

The health professional schools at UE are working together to revise their curricula to integrate informatics throughout. The goal is to develop an interprofessional approach that incorporates informatics across and throughout the different educational programs within these schools. The schools have requested a meeting with clinical leaders from the hospital to gain a practical perspective on what information should be included in the curricula. The vice-president for clinical practice has included you on the list of leaders to attend the meeting. She asked that each person attending the meeting prepare a short presentation on how they engage their staff in the continuous education process with respect to ever-changing healthcare technology.

PowerPoint Presentation

Directions:

1. Review the case study.

2. Download the provided PowerPoint template to create a presentation that includes:

· An overview process map on how staff training is linked to any update in healthcare technology for Best Hospital staff

· Examples of computerized teaching tools used within staff training, including:

· List of learning tools typically used within staff training

· How you determine which tools to use (rationale)

· How such tools are used within the training process

· Support of continuous learning by staff (3 slides)

· Existing support mechanisms and processes

· How continuous learning is linked to professional development

· Examples of how learning is offered for diverse learning styles of staff

· Ensure that your presentation is free of spelling and grammar errors.

3. Submit the Week 12 Assignment via Blackboard by clicking on the “Week 12 Assignment” link. Include the proper file naming convention:

· CMP105_wk12_assn_jsmith_mmddyyyy

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Issue Analysis and Leadership Action Plan

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Issue Analysis and Leadership Action Plan

Prepare an issue analysis of an incident that occurred in a health care organization and create a leadership action plan (8-10 pages) that will help to address the specific incident but will also help to drive safety and quality improvements throughout the organization.

In this third assessment in the course, you will assume the role of a newly promoted quality manager at your local hospital. This role requires you to address deficiencies by improving organizational culture, providing leadership oversight, and cultivating staff relationships within the organization. While you have many priorities in this new role, one of your first is to analyze a recent incident that occurred within the organization and to create a leadership action plan with recommended strategies and tactics to address not just the specific incident, but to drive safety and quality improvement throughout the organization.

This assessment differs from the first assessment in that with this assessment, as the quality manager, your focus is broader. Rather than focusing only on identifying specific actions the organization can take to remedy a particular incident that occurred, you are concentrating on what steps you will take as the quality manager to influence the organization’s leadership to cultivate a fair and just culture. You will determine what departments, what leaders, and what personnel you will collaborate with to improve quality for the whole organization. In this type of culture, safety is at the forefront of everyone’s job and all associates welcome the opportunity to highlight issues—without fear of reprisal—so that they can be addressed at a systemic level throughout the organization.

You may find it useful to review the short document CQI Importance and Features [PDF] as you gather your thoughts about the key elements you want to include in your assessment, Issue Analysis and Leadership Action Plan.

Demonstration of Proficiency

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

  • Competency 4: Apply leadership strategies to quality improvement in a health care organization.
    • Apply the IHI Triple Aim to develop a health care leadership strategy that focuses on optimizing health care system performance.
    • Propose evidence-based leadership strategies that will help to establish a safety and quality culture.
    • Propose evidence-based leadership and collaboration strategies to enlist the aid of key organizational leaders in establishing a safety and quality culture.
    • Determine opportunities to enlist the governing board’s aid in fostering a fair and just culture.
  • Competency 5: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others and is consistent with health care professionals.
    • Write a clear, organized, persuasive, and generally error-free issue analysis and leadership action plan that promotes a culture of safety and quality and is reflective of professional communication in the health care field.
    • Provide citations and title and reference pages that conform to APA style and format.

Preparation

To help prepare for successfully completing this assessment:

  • Select one of the three incidents from the Vila Health: Patient Safety simulation you completed in Assessment 1. These are common incidents you are likely to encounter in the health care field. These included a patient HIPAA/privacy violation.
  • Consider these analysis questions once you have selected the incident on which you will focus:
    • What information do you possess about the issue? (Note: You may not be able to answer all of these questions; just include the information you know.) Consider:
      • Who was involved?
      • During what process (clinical, communication, operational) did the issue occur?
      • When did the issue occur? During a particular shift? On a particular day? During peak hours? Under certain clinical circumstances?
      • Where did the issue occur?
    • What additional data about the incident would you like to collect and analyze?
    • Which best practices may not have been adhered to that may have contributed to the issue? (Note: This information will prove useful to you as you complete your analysis and leadership action plan.)

Instructions

Write an analysis and leadership action plan for the issue you selected that will enable you to address the issue on an organization-wide basis. Please make sure to include all of the following headings and answer all of the questions underneath each heading.

Issue Summary
  • How would you summarize the key elements of the incident that occurred?
  • What is your goal in addressing the issue?
  • Which two to three key items will be your focus? For example, you may elect to focus on nursing staffing levels if being short staffed in nursing is contributing to compromises to patient safety.
IHI Triple Aim
  • What is the IHI Triple AIM?
  • How does the IHI Triple Aim apply to this specific incident?
  • What IHI Triple Aim elements will you incorporate into your organizational improvement strategy?
Culture
  • What is culture?
  • Why is culture a critical organizational priority for safety and quality?
  • Based on the knowledge you have about the selected issue, what do you know about the existing organizational culture?
  • What are some of the evidence-based strategies you are considering you could employ to cultivate a culture of safety?
Collaboration
  • Which key departments need to be directly involved with the corrective action process?
  • What is your rationale for selecting these departments? For example, you may want to involve nursing because many of errors involve nurses and obtaining their buy-in is critical to achieving the organizational priority.
  • Which specific senior leader, front line staff member, and clinical expert will you include in your action plan and hold accountable for implementation?
  • What are the implications of not engaging with all departments toward making safety and quality top of mind?
  • How might you involve other departments in addressing the specific issue and the cultural issue?
Leadership
  • Which specific leaders within the organization could assist you in addressing this issue and in making patient safety and quality top of mind throughout the organization? Examples for you to consider include the chief nursing officer, the chief medical officer, the patient safety officer, et cetera.
  • What role do you expect these leaders to play in addressing the specific issue and the issue of culture?
  • What best practices would you employ to enlist their aid in the improvement effort?
  • What role does the organization’s governing board have in terms of quality and safety in the organization?
  • How could you enlist the governing board’s aid in your improvement initiative?
  • What additional information could you provide them to increase their involvement in the organization’s safety and quality improvement efforts?
Leadership Action Plan
  • What are three evidence-based actions you recommend that would help to solve the incident that arose?
  • What are three evidence-based best practices you recommend to address the issue on an organizational level?
Conclusion
  • How will you summarize your analysis of the incident and your leadership action plan?

Remember that health care is an evidence-based field. You will need to cite a minimum of two credible references to support your analysis and action planning process.

In addition, in the health care field, your analysis and action plan would not typically be written in APA format. Do ensure that it is clear, persuasive, concise, organized, and without errors in grammar, punctuation, and spelling. Do provide citations and title and reference pages in APA format. Other leaders in your organization are going to want to know what sources you relied on to prepare your analysis and action plan.

Additional Requirements

  • Length: Your incident analysis and leadership action plan will be 8–10 double-spaced pages, not including title and reference pages.
  • Font: Times New Roman, 12-point.
  • APA Format: Your citations and title and reference pages need to be in APA format. The body of your analysis does not need to be written in APA format. It does need to be well written, include the headings specified in the instructions, and address the questions listed under each heading.
  • Scoring Guide: Please review this assessment’s scoring guide to ensure you understand how your faculty member will evaluate your work.

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Differentiate between the human and the scientific understanding of illness.

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Week 12

Chapter: 24.Putting it All Together   Examining the patient

  1. Give examples of blockers and facilitators to communication.
  2. Outline the steps involved in building rapport before performing an examination.
  3. List cultural considerations when taking a history and performing a physical examination.
  4. Differentiate between the human and the scientific understanding of illness.

5 Name three observations that a human can make better than a machine.

  1. DiScuss the phrase “Deal with the total person.”
  2. Discuss comfort and privacy issues related to positioning during the examination.
  3. Review ways to maintain privacy during the examination process.
  4. Discuss methods to reduce anxiety in persons of various ages during the examination process.

10-  You overhear another student complaining about how frustrated she was during her first practice examination of an infant. “He was sleeping when it was time to begin the examination,” she explains. “I woke him up so I could get started, but then he started crying. He finally quit crying, but by then I’d already lost a lot of time.”

a)- What critique can you offer for the scenario?

b)What advice do you have for this student examiner?

c)When does the process of inspection begin with the patient?

11-The physical examination of an older patient should include mental status evaluation with particular attention to which three areas?

12-For children who are small enough, where should they be examined?

13-The child’s ability at any age to react socially offers clues to which two types of well-being?

14-What does observing a child playing on the floor afford us?

15-KM is a 46-year-old male patient who presents for a routine physical examination. He presents today without complaints. He wants to be sure that he is on the right track to maintain his health because he is in his fourth decade of life.

a)- What components of the exam would be completed with the patient seated and the back exposed?

b)- You are preparing to complete a rectal examination. What are the possible positions for this examination?

c)- Describe the components of the rectal examination.

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Students maintained and submitted weekly reflective narratives throughout the course to explore the personal knowledge and skills gained throughout this course

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Benchmark – Professional Capstone and Practicum Reflective Journal

Students maintained and submitted weekly reflective narratives throughout the course to explore the personal knowledge and skills gained throughout this course. This assignment combines those entries into one course-long reflective journal that integrates leadership and inquiry into current practice as it applies to the Professional Capstone and Practicum course. This final submission should also outline what students have discovered about their professional practice, personal strengths and weaknesses that surfaced during the process, additional resources and abilities that could be introduced to a given situation to influence optimal outcomes, and, finally, how the student met the competencies aligned to this course. The final journal should address a variable combination of the following, while incorporating your specific clinical practice experiences:

1. New practice approaches

2. Interprofessional collaboration

3. Health care delivery and clinical systems

4. Ethical considerations in health care

5. Practices of culturally sensitive care

6. Ensuring the integrity of human dignity in the care of all patients

7. Population health concerns

8. The role of technology in improving health care outcomes

9.  Health policy

10. Leadership and economic models

11. Health disparities.

While APA style is not required for the body of this assignment, solid academic writing is expected, and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin.

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