As the Vice President of Rochester Preferred Travel, you are upset with Premier Promos. Premier is…

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As the Vice President of Rochester Preferred Travel, you are upset with Premier Promos.

Premier is a catalog company that provides imprinted promotional products for companies. Your travel service was looking for something special to offer in promoting its cruise ship travel packages. Premier offered free samples of its promotional merchandise, under its "No Surprise" policy.

You asked yourself, "What can we lose?" and on January 11, you placed a telephone order for a number of samples. These included: An insulated lunch sackA portable power strip in a zippered caseA square-ended barrel bag with fanny packA deluxe canvas attaché caseTwo colors of garment-dyed sweatshirts

All items were supposed to be free. But it seemed odd to you when they asked for your company's credit card number. This was because Premier had promised to bill you only if you decided to keep these sample items.

When the items arrived, you were not pleased. You returned them all on January 21. You have a postal receipt showing the return. However, your February credit card statement showed a charge of $258.20 for the sample items. You called Premier in February and spoke to Virginia, who assured you that a credit would be made on your next statement. However, your March statement showed no credit. You called again and received a similar promise. It's now April and no credit has been made. You realize that this situation is now too complicated for another telephone call, and you decide to write and demand action.

Using the South University Online Library, research ways of writing an efficient, positively-phrased complaint letter.

Based on your research and understanding of the scenario, create a document in Microsoft Word that is a draft of a complaint letter addressed to:

Ms. Arletta Sandusky, Customer Services, Premier Promos, 2445 Bermiss Road, Valdosta, GA 31602.

Your letter should include the following elements: All the essential parts of a business letter.The opening and closing of the letter must demonstrate originality.The letter must have positively phrased content.

 

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Need business and finance help to answer the question below

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The significant decline of savings in the United States from the 1970s and 1980s to the 1990s and 2000s has been widely discussed by economists (money.cnn.com, June 30, 2010). According to the Bureau of Economic Analysis, the savings rate of American households, defined as a percentage of the disposable personal income, was 4.20% in 2009. The reported savings rate is not uniform across the country. A public policy institute conducts two of its own surveys to compute the savings rate in the Midwest. In the first survey, a sample of 160 households is taken and the average savings rate is found to be 4.48%. Another sample of 40 households finds an average savings rate of 4.60%. Assume that the population standard deviation is 1.4%.
In a report, use the above information to:
1.
Compute the probability of obtaining a sample mean that is at least as high as the one computed in each of the two surveys.
2.
Use these probabilities to decide which of the two samples is likely to be more representative of the United States as a whole.

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Websites—discussion question

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how important is it to you that a web site offers recommendations? Please provide details to support your position.

(Please provide good quality and response. Thank you!)

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Toni Morrison, Song of Solomon

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First, tell your audience what the book is about. Give your readers a taste of the book, preferably without going into any plot twists you would not want to know before reading the book yourself. Tell about significant ideas in the book, and include carefully selected key events. You may choose to name important characters and discuss their significance as well.

Second, let your readers know whether or not you think they should take the time to read the book. After all, a book requires an investment of time, a finite resource. Of course, you will support this recommendation with specific reasons. Throughout your essay, allowing the author(s) to speak through direct quotations will make your review stronger and help you support your claims.

As you write, keep your responses on the Form for Book Review handy. You have the choice of writing a positive review that recommends the book or a negative review that does not. Alternately, you may write a mixed review that acknowledges both positive and negative attributes. Ultimately, however, you should come down on one side or the other. Keep in mind, also, that the more mixed a review is, the harder you will likely find writing it. Take care to use transitions like first,next, second, third, later, meanwhile, before, earlier, after and finally to move from one idea to the next.