Answer the discussion question. Choose 2 of the following questions and answer them on the discussion board.

Why did the! Kung regard him as stingy? Were they justified? Was the hoarding of his own food ethical?
When Lee bought the ox for the Christmas celebration, what response did he expect from the ! Kung? How did the ! Does Kung actually respond to his “generosity”? What does the article illustrate about differences in cultural values?
How do ! Kung and U.S. systems of etiquette reflect distinctive notions of the value of the group versus the individual, of hierarchy versus equality, of cooperation versus competition, and so forth?
What does Lee mean when he says “There are no totally generous acts”?

Sample Solution

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Think of an experience where you received or observed excellent quality. You may have had this experience as
a customer, as a patient, as a provider, or as an employee.
Instructions:
Refer to pages 209-210 in your textbook (Kelly, D.L. (2011) Applying Quality Management in Healthcare: A
Systems Approach. (3rd ed.). Health Administration Press. ISBN-13: 978-1567933765) for this exercise.
Download the Manager’s Role Table to complete the exercise.
As you complete the table, you will answer the following questions:
Describe the factors that made this an excellent experience and how you felt as a result of this experience.
Using the list of management functions listed in Chapter 1 as a guide, include a description of management’s
influence on your experience.
Do the same for a situation in which you experienced poor quality.
Save your table as Last Name_First Initial_WK1Discussion.docx or .doc

Sample Solution

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