n this assignment you will take the role of a grandchild giving advice to your g

n this assignment you will take the role of a grandchild giving advice to your grandmother on how to increase sales on her tomato farm. 
Scenario
Your grandmother was born in 1941 in the United States. Those born between 1925 and 1942 are known as The Silent Generation. In the workplace, they are characterized as possessing excellent interpersonal skills, and measuring work ethic on timeliness, productivity, and not drawing attention (University of Missouri Extension).
Your grandmother owns a farm that uses all organic methods to grow tomatoes. She also has many varieties that are not available in the mass market. She has always sold to local grocers and through word of mouth. She wants to expand the business and sell more product to more people.  
Write a letter of at least 350 words to your grandmother explaining your recommendations for marketing her product. Include the following in your letter:
2 of the latest trends in consumer behavior that could influence her marketing strategy
2 marketing variables that could impact sales in a positive or negative way
2 specific marketing strategies you would recommend and why you recommend them

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Topic: Impact of Diet on Athletic Performance: A Comparative Study Between Plant

Topic: Impact of Diet on Athletic Performance: A Comparative Study Between Plant and Animal-based Diets
3 Literature review, with citations of the previous work of other researchers 
Definition of key terms
Goals and specific measurable or testable aims, objectives, or hypothesis

The post Topic: Impact of Diet on Athletic Performance: A Comparative Study Between Plant appeared first on homework handlers.

This quiz will cover the following topics, which relate to psychotherapy with individuals in the Wheeler textbook and the Fisher textbook excerpts:

STUDY GUIDE

This quiz will cover the following topics, which relate to psychotherapy with individuals in the Wheeler textbook and the Fisher textbook excerpts:

 

Topics

1. The Nurse Psychotherapist and a Framework for Practice

1. Confidentiality Limits in Psychotherapy: Ethics Checklists for Mental Health Professionals

1. Assessment and Diagnosis

1. The Initial Contact and Maintaining the Frame

1. Cognitive Behavioral Therapy

1. Supportive and Psychodynamic Psychotherapy

1. Stabilization for Trauma and Dissociation

1. Motivational Interviewing

1. Psychotherapeutic Approaches for Addictions and Related Disorders

 

Wheeler, K. (Eds.). (2014). Psychotherapy for the advanced practice psychiatric nurse: A how-to guide for evidence-based practice (2nd ed.). New York, NY: Springer Publishing Company.

1. Chapter 1, “The Nurse Psychotherapist and a Framework for Practice”

1. Chapter 3, “Assessment and Diagnosis”

1. Chapter 4, “The Initial Contact and Maintaining the Frame”

1. Chapter 5, “Supportive and Psychodynamic Psychotherapy”

1. Chapter 7, “Motivational Interviewing” (pp.299-312)

1. Chapter 8, “Cognitive Behavioral Therapy”

1. Chapter 13, “Stabilization for Trauma and Dissociation”

1. Chapter 16, “Psychotherapeutic Approaches for Addictions and Related Disorders”

 

Fisher, M. A. (2016). Introduction. In Confidentiality limits in psychotherapy: Ethics checklists for mental health professionals (pp. 3–12). Washington, DC: American Psychological Association. doi:10.1037/14860-001

 

Fisher, M. A. (2016). The ethical ABCs of conditional confidentiality. In Confidentiality limits in psychotherapy: Ethics checklists for mental health professionals (pp. 13–25). Washington, DC: American Psychological Association. doi:10.1037/14860-002

 

 

 

 

 

 

 

Question 1

1. After informing a prospective patient about limits of confidentiality, the patient consents to the “conditions” of confidentiality and signs an informed consent form. Several weeks later, a lawyer representing the patient’s spouse for a court case, asks the PMHNP for the disclosure of information about the patient. The PMHNP should:

  A. Disclose all patient information as requested
  B. Refuse to disclose any confidential information
  C. Limit disclosure to the extent legally possible
  D. Ignore the request based on ethical reasons

1 points

Question 2

1. The PMHNP is meeting with a new patient who is a young veteran back from serving two tours overseas. When reviewing the patient’s health history file that was sent from the VA, the PMHNP learns that several months ago, the patient was diagnosed with PTSD, but never followed up with treatment for it. After a comprehensive mental health assessment, the PMHNP confirms the PTSD diagnosis and understands that which therapeutic approach will be the most effective as a first-line treatment modality?

  A. Performing a psychiatric debriefing on the patient
  B. Employing cognitive behavioral therapy with the patient
  C. Using psychodynamic psychotherapy with the patient
  D. None of the above

1 points

Question 3

1. One of the strategies the PMHNP wants to try includes sleep restriction. What will the PMHNP suggest to follow sleep restriction therapy?

  A. “Restrict sleep for 24 hours.”
  B. “Restrict the amount of time you spend in bed.”
  C. “Restrict the amount of exercise you do prior to going to bed.”
  D. “Restrict the amount of food you eat before bedtime.”

1 points

Question 4

1. The PMHNP is conducting a peer review of another PMHNP’s medical charts. Upon review, the PMHNP notes that the peer often begins patient sessions late, as well as ends them later than scheduled. The PMHNP also found a comment in the chart regarding the patient sending text messages while in the middle of the session. Based on these findings, the feedback that the PMHNP will provide to the peer involves which therapeutic principle?

  A. Assessing safety
  B. Applying therapeutic communication
  C. Using empathy
  D. Maintaining the frame   32.The PMHNP is mentoring a student. After working with a patient during a session, the student laments about all the things she should have, or could have, said to the patient. “I feel guilty that I didn’t speak up more about the patient’s concern toward her son,” says the student. The PMHNP understands that the student is exhibiting signs of which therapeutic concept?

1 points

Question 5

1. True or false: If after a third round of processing followed by stabilization, a patient has increased anxiety that requires further interventions aimed at stabilization, the therapeutic relationship can no longer successfully provide therapeutic change.

True

False

1 points

Question 6

1. The PMHNP has been treating a 15-year-old patient with a history of abuse and neglect. Thirty minutes into their therapy session the patient jumps up and begins to pace around the room. Utilizing Socratic dialogue (SD) the PMHNP’s best action would be to:

  A. Allow the patient time to process before speaking.
  B. Ask, “Why don’t you come have a seat beside me?” while tapping the table.
  C. Say, “I noticed a change. Can you tell me what happened?”
  D. Say, “We can continue this session later if you prefer.”  

1 points

Question 7

1. The PMHNP is caring for a patient who the PMHNP believes would benefit from a relational psychodynamic approach to therapy. Which action made by the PMHNP demonstrates appropriate use and understanding of the relationship psychodynamic model?

  A. Focusing the exploration on making the unconscious conscious
  B. Focusing the exploration on the genetic roots of the patient’s problem
  C. Focusing the exploration on here and now
  D. None of the above

1 points

Question 8

1. The PMHNP is caring for a patient with borderline personality disorder. Using a psychoanalytic psychotherapy approach, the PMHNP attempts to intensify the patient’s transference to enhance emotional processing by:

  A. Developing increased boundaries
  B. Decreasing supportive psychotherapy
  C. Scaling back contact with the patient
  D. Increasing the number of sessions per week

1 points

Question 9

1. An elderly patient in a nursing home has been losing interest in activities and now refuses to leave his room. After a physical exam, he is referred to a PMHNP for an initial assessment. True or false: After speaking with the patient, an appropriate screening tool for the PMHNP  to use would be the Geriatric Depression Scale.

True

False

1 points

Question 10

1. A middle-aged man who works over 50 hours a week is being seen for depression and anger management. He states, “I am even more frustrated when I come home and my wife wants to argue about stupid stuff. All I want to do is come home, take a shower, and eat. Is that too much to ask?” The PMHNP explains that people can be assertive, aggressive, and passive. She encourages the patient to be more assertive and begins role-play with assertive training. The PMHNP determines that the patient is beginning to understand when he states:

  A. “I am tired, I work very hard all day to support you and this family!”
  B. “I come home and all you do is argue, but I don’t care.”
  C. “I don’t know what I did. Why are you acting like this?!”
  D. “I feel frustrated when I come home and we argue.”  

1 points

Question 11

1. The PMHNP is treating a patient with a substantial fear of feeling closed in (claustrophobia). Thus, the patient will not get into an elevator. The office where he works is on the 10th floor and this requires that he walk up and down the stairs in the morning and evening to get to his office. With permission from the patient, the PMHNP is beginning systematic desensitization to address the patient’s need to use the elevator. What is the PMHNP’s best plan of action?

  A. Begin by having the patient stand in front of the elevator and write down his feelings
  B. Complete a 30-minute therapy session in an elevator
  C. Allow the patient to watch an elevator go up and down
  D. Allow the patient to see the PMHNP getting into an elevator

1 points

Question 12

1. A PMHNP is assessing ego functioning of his 40-year-old patient by asking what she feels is the cause of her problems. She attributes her problems to her overprotective parents not letting her have enough freedom growing up. Based on her answer, the PMHNP is testing _____________.

  A. adaptive regression in the service of the ego
  B. regulation and control of affects and impulses
  C. defensive and interpersonal functioning
  D. sense of reality of the world and of the self

1 points

Question 13

1. The PMHNP meets with a 47-year-old male patient who is fearful of leaving the house after having witnessed his neighbor getting run over by a car. When the PMHNP asks why he is afraid to leave his house, the patient replies, “Because another accident might occur.” Which cognitive behavioral therapy (CBT) strategy does the PMHNP employ?

  A. Pharmacological therapy
  B. Stress inoculation therapy
  C. Dialectical behavior therapy
  D. All of the above

1 points

Question 14

1. A 62-year-old patient has been diagnosed with borderline personality disorder. Upon assessment, the PMHNP learns that he  participates in spending sprees and occasional binge eating, accompanied by rapid changes in self-image. Which evidence-based psychotherapeutic model does the PMHNP identify as effective and beneficial?

  A. Cognitive behavioral therapy
  B. Supportive therapy
  C. Dialectical behavior therapy
  D. Expressive therapy

1 points

Question 15

1. The PMHNP is working with a patient who witnessed her father pass away after suffering for several months from terminal cancer. The PMHNP sees this as a traumatic event. The patient reports sometimes feeling out of touch with surroundings; almost as if things feel like a dream. “Sometimes that sensation lingers for a while,” the patient says, “and other times I snap out of it quickly.” What does the PMHNP infer about the condition based on psychotherapy concepts for trauma?

  A. The patient is having a balanced response to the trauma.
  B. The patient is reporting signs of dissociation.
  C. The patient is becoming unresponsive to the environment.
  D. All of the above.

1 points

Question 16

1. The patient is a 56-year-old female patient diagnosed with panic disorder and reports symptoms that include heart palpitations, frequent trembling, and feelings of choking in stressful situations. What special consideration does the PMHNP make?

  A. Using a special focus on transference as the agent promoting change
  B. Confronting the emotional significance of the patient’s symptoms
  C. Employing psychodynamic therapy combined with pharmacotherapy
  D. A and B

1 points

Question 17

1. The PMHNP is meeting with a 38-year-old divorced, single mother who has been seeing the PMHNP for anxiety and anger management. During one of the sessions, the patient tells the PMHNP that she is having a problem getting her child support payments from her ex-husband, which is triggering increased anxiety and anger, which she admittedly takes out on her children. How does the PMHNP respond in a way that upholds the supportive psychodynamic psychotherapy approach?

  A. Telling the patient to take a vacation to get away and relax
  B. Suggesting that she seek legal help
  C. Giving her advice about men and how to get them to pay child support
  D. Suggesting that the patient start going to church to help find more solace.

1 points

Question 18

1. During a session, the PMHNP asks a patient with a history of sexual abuse to recall the relationship she had as a child with her parents. The patient responds by saying she has a headache and her stomach hurts, and starts talking about her physical ailments. What is the appropriate response by the PMHNP?

  A. Assure the patient that she does not have to discuss these memories
  B. Explain why it is important for the patient to discuss these memories openly
  C. Tell the patient that she may not get better if she does not face her fears
  D. Let the patient know that plenty of other people have similar painful memories, too

1 points

Question 19

1. The PMHNP is working with an adult patient who has somatic complaints caused by a history of childhood abuse. As part of the therapeutic process, what does the PMHNP do to assess and organize a trauma history?

  A. Interview the patient’s family members
  B. Construct a timeline of the patient’s life
  C. Review the patient’s current stressors
  D. Debrief with the patient

1 points

Question 20

1. During a therapy session with an 18-year-old female the PMHNP learns that she has lived in six different foster homes in the last 24 months. She states that her mother is in a correctional facility for drug abuse and prostitution. During the assessment, the PMHNP notices multiple superficial cuts to each wrist. The patient appears tearful, withdrawn, and never makes direct eye contact. The PMHNP believes that this patient may have feelings of insecurities as well as abandonment issues and is aware that which diagnosis is likely possible?

  A. Narcissistic personality disorder
  B. Obsessive-compulsive personality disorder
  C. Borderline personality disorder
  D. Paranoid personality disorder

1 points

Question 21

1. A patient named Steve is seeking therapy to get help with his home situation, stating that he has been stressed since his mother-in-law moved into the house. What can the PMHNP do to assist the patient in constructing a narrative?

  A. Share a personal story about her home situation and family members
  B. Elicit details so Steve becomes more self-disclosing and self-examining
  C. Guide Steve through imagery exercises so he can decrease his stress
  D. None of the above

1 points

Question 22

1. A 16-year-old female patient has had a stable therapeutic relationship with the PMHNP for several months. The PMHNP notices what appears to be fresh cigarette burns on the patient’s arm. When asked, the patient admits to this self-injurious behavior. Although the patient is still depressed, her mood seems to be somewhat better this week. True or false: The PMHNP would most likely consider this patient stabilized and ready to move to Stage II.

True

False

1 points

Question 23

1. The PMHNP is working with a patient who experiences abreactions when discussing repressed feelings of his sexual abuse as a child. What can the PMHNP do to manage the patient’s intense emotional reactions?

  A. Sit closer to the patient so the patient does not feel isolated
  B. Embrace the patient to provide physical comfort
  C. Suggest a relaxation technique, such as yoga or meditation
  D. All of the above

1 points

Question 24

1. A PMHNP has been working with a young female patient who suffers from depression to change self-defeating behaviors. By creating a presence of acceptance and using good listening skills, the PMHNP’s overall goal is to __________.

  A. deepen the patient’s understanding of herself in order to cultivate empowerment
  B. slowly transfer authority to the patient when the PMHNP feels that she is ready
  C. remain caring, yet authoritative by making important decisions for the patient
  D. all of the above

1 points

Question 25

1. During cognitive behavioral therapy (CBT), a 64-year-old male patient states, “I get so frustrated sometimes and I just blow up at everybody!” Which response by the PMHNP demonstrates translation of Socratic dialogue (SD)?

  A. “Please explain how this affects the relationship with your wife.”
  B. “When you say blow up, what exactly does blow up mean and  how does it feel to you?”
  C. “What coping methods have you used in the past during times of frustration?”
  D. “So you blow up when you become frustrated?”

1 points

Question 26

1. The PMHNP is mentoring a student. After working with a patient during a session, the student laments about all the things she should have, or could have, said to the patient. “I feel guilty that I didn’t speak up more about the patient’s concern toward her son,” says the student. The PMHNP understands that the student is exhibiting signs of which therapeutic concept?

  A. Countertransference
  B. Therapeutic communication
  C. Empathy
  D. Boundaries

1 points

Question 27

1. A 28-year-old male patient is experiencing distress related to the workplace. What might the PMHNP ask to assess affective development?

  A. “How do you think your colleagues feel about you?”
  B. “How do you calm yourself when you are upset at the office?”
  C. “How do you think your colleague felt when you blamed her?”
  D. All of the above.

1 points

Question 28

1. A PMHNP is preparing confidentiality forms for his patients. What is the most appropriate first step he should take?

  A. Talk to potential patients to get their feedback and suggestions
  B. Research his profession’s ethics code and state/federal laws
  C. Use current patient interactions to decide what matters most
  D. All of the above

1 points

Question 29

1. A PMHNP is caring for a 21-year-old woman who is suffering from anxiety and is having difficulty managing stress. Which of the following would be an appropriate step by the PMHNP?

  A. Asking the patient what she does to relieve anxiety
  B. Giving the patient basic stress management activities
  C. Developing a plan together that is not overwhelming
  D. All of the above

1 points

Question 30

1. The PMHNP is caring for a patient who has acute stress disorder after experiencing a traumatic event 1 week prior. The PMHNP wants to begin with a therapeutic framework that follows the adaptive information processing (AIP) model. What is the priority action for the PMHNP to take?

  A. Focus on the patient’s safety and stabilization
  B. Help the patient process painful memories
  C. Encourage the patient to find ways to achieve personal growth
  D. Assist the patient in planning for the future

1 points

Question 31

1. The PMHNP is working with a 43-year-old male patient who develops idiosyncratic transference over weeks of therapy. The best way for the PMHNP to respond to this patient is to ___________:

  A. employ cognitive behavioral therapy
  B. use empathy
  C. utilize intersubjectivity
  D. none of the above

1 points

Question 32

1. The PMHNP is working with a 56-year-old man who is being seen because of his anxiety and depression. During the therapy sessions, the PMHNP assists the patient in discussing his experiences and expanding on his thoughts and feelings. He tells the PMHNP stories about how he used to be teased by his coworkers at the office for becoming too anxious in large conference rooms. The PMHNP listens to the patient and helps focus on his strengths to promote self-understanding. Which principle best accounts for the PMHNP’s interactions with the patient?

  A. Therapeutic communication
  B. Maintaining the frame
  C. Working with resistance
  D. None of the above

1 points

Question 33

1. During a therapy session the patient is asked how she currently deals with stress, and she says, “Well, I don’t. I just let it build and build.” The PMHNP responds by asking how well this has been working out for her. The patient states, “Well, to be honest, it just feels like I’m drowning, you know what I mean.” Illustrating idiosyncratic meaning, the PMHNP responds with:

  A. “Would you say you feel like you are suffocating?”
  B. “No, I am not sure what you are saying. Can you please explain?”
  C. “Sort of like a fish out of water?”
  D. “When you say, ‘I just can’t breathe,’ you do understand, that is a form of anxiety?”  

1 points

Question 34

1. The PMHNP is having a therapy session with Charlotte, a 20-year-old victim of date rape. The patient states, “I shouldn’t have been there; I should have just gone home. This was all my fault; how could I have been so stupid?” Using the Socratic method, what is the PMHNP’s best response?

  A. “If this had happened to someone else with the exact same circumstances, would you say this was her fault?”
  B. “Can you recall exactly what stopped you from going home when you originally wanted to go home?”
  C. ”Have you shared these thoughts about what you should have done with anybody other than me?”
  D. “Do you understand that there is absolutely nothing that you could ever do to deserve to be treated the way you were treated?”

1 points

Question 35

1. At the initial interview with a patient, the PMHNP reviews the condition of receiving services, including limits that will be imposed on confidentiality. During the discussion, the patient shares information that the PMHNP is legally required to report. True or false: If the PMHNP does not report information that s/he is legally required to report, state laws govern the consequences which include penalties for not reporting, especially child and elder abuse.

True

False

1 points

Question 36

1. An initial evaluation reveals that an 11-year-old patient has moved to a new school after her parents’ recent divorce, and is having trouble making friends. The patient has normal mental status and exhibits appropriate behavior. What is the most appropriate scale for the PMHNP  to use to get more information?

  A. Young Mania Rating Scale
  B. Hamilton Anxiety Rating Scale
  C. Dissociative Experiences Scale
  D. Impact of Event Scale

1 points

Question 37

1. The PMHNP is meeting with a 42-year-old man with depression brought on by the recent passing of his wife. As he describes the circumstances surrounding his late wife’s death, the PMHNP begins to feel sad. The sadness lingers for several hours, and the PMHNP finds it difficult to focus on other patients for the rest of the day. What is the most appropriate explanation for the reaction that the PMHNP is experiencing?

  A. Autognosis
  B. Complementary identification
  C. Concordant identification
  D. Self-disclosure

1 points

Question 38

1. The PMHNP employs psychodynamic psychotherapy with a patient who experiences anxiety and depression. As the process enters the psychoanalytic end of the psychodynamic continuum, the PMNHP will focus on:

  A. Interpreting unconscious conflict in the patient
  B. Restoring the patient’s functioning and stabilization
  C. Reducing the patient’s anxiety
  D. Strengthening the patient’s defenses

1 points

Question 39

1. The PMHNP is working with a patient who experiences anxiety around her parents that later leads to poor impulse control. What will the PMHNP do to employ psychodynamic psychotherapy properly for this patient?

  A. Emphasize the past
  B. Focus on expressions of emotion
  C. Identify patterns in relationships
  D. All of the above

1 points

Question 40

1. A new patient has been informed of the limits of confidentiality, and has signed informed consent forms. No consent, however, has been obtained for voluntary “Release of Information.” The patient is 20 years old and still lives at home with his parents. He is being treated for depression, which he attributes to the trouble he’s had finding employment.  True or false: If the patient’s mother calls the PMHNP to check up on her son to see how he is doing, the therapist is required to protect patient confidentiality and not disclose information.

True

False

1 points

Question 41

1. A PMHNP is treating a 45-year-old female patient who is upset that her brother has not been calling since his divorce. When asked to describe her brother and what prompts him not to call as frequently, she says, “Everything is about him, not me. I think he’s jealous that I have a good marriage and he wants me to be unhappy, too. So he doesn’t call to upset me and ruin my relationships.” Based on this information, the PMHNP can conclude that the patient _________.

  A. may lack ability to see independent motivations
  B. has an insistent emphasis on the feelings of others
  C. has an intrusive interpersonal relationship
  D. all of the above

1 points

Question 42

1. The PMHNP is assessing a patient who grew up in a foster home because she was neglected and abused by her birth parents at a young age. The patient admits to having difficulty forming and maintaining relationships throughout her life. Understanding maladaptive schemas, which statement does the PMHNP predict that the patient is likely to make?

  A. “I deserve the utmost respect from everyone who meets me.”
  B. “I prefer doing everything on my own.”
  C. “It takes me a while to warm up to people; people often wear masks.”
  D. “I can’t seem to do anything on my own.”  

1 points

Question 43

1. A patient who has borderline personality disorder is meeting with the PMHNP. When asked about future goals, the patient responds, “I’d like to go back to school to do what you do. You know, talk to people all day about their problems. It seems pretty easy.” How does the PHMNP respond to the client in a way that is free from any stigmatizing beliefs or judgments?

  A. “It is dangerous to fantasize about the future.”
  B. “I think that’s an excellent idea! I can help you review the prerequisites!”
  C. “You may want to explore the requirements for becoming a PMNHP.”
  D. None of the above.

1 points

Question 44

1. True or false: A PMHNP may ask his patient to describe her relationship with her father, both as a child and now, in order to assess interpersonal style.

True

False

1 points

Question 45

1. A 41-year-old male patient is meeting with the PMHNP and reveals that he is homosexual. He begins telling the PMHNP about his feelings as a homosexual, middle-aged man. The PMHNP nods understandingly. Before long, the patient asks, “Are you gay? Are you married? Do you have kids?” What is the best response by the PMHNP?

  A. Answer the patient’s questions honestly to establish trust
  B. Mention that the patient seems quite curious, and ask him to discuss more about himself
  C. Ignore the patient’s questions and move on to another topic
  D. None of the above

1 points

Question 46

1. The PMHNP is working with a veteran who has posttraumatic stress disorder (PTSD). The PMHNP believes that dual awareness will be beneficial in allowing the patient to focus on the here and now. What strategies can the PMHNP use to develop dual awareness in the patient?

  A. Asking the patient to recall a recent and mildly disturbing event
  B. Having the patient focus on details of the room, such as how hot or cold it is
  C. Telling the patient to rate the level of disturbance he feels from a mildly disturbing event
  D. All of the above

1 points

The post This quiz will cover the following topics, which relate to psychotherapy with individuals in the Wheeler textbook and the Fisher textbook excerpts: appeared first on Infinite Essays.

Developed by Enhance Your Future Pty Ltd 1 CHCCCS011 – Meet personal support needs Version 2

CHCCCS011

MEET PERSONAL SUPPORT NEEDS

 

 

 

ASSESSMENT

 

 

 

Developed by Enhance Your Future Pty Ltd 1 CHCCCS011 – Meet personal support needs Version 2

Course code and name

 

 

 

 

Developed by Enhance Your Future Pty Ltd 2 CHCCCS011 – Meet personal support needs Version 2

Course code and name

A S S E S S M E N T I N F O R M A T I O N F O R S T U D E N T S

Throughout your training we are committed to your learning by providing a training and assessment framework that ensures the knowledge gained through training is translated into practical on the job improvements.

You are going to be assessed for:

• Your skills and knowledge using written and observation activities that apply to

your workplace.

• Your ability to apply your learning.

• Your ability to recognise common principles and actively use these on the job.

All of your assessment and training is provided as a positive learning tool. Your assessor will guide your learning and provide feedback on your responses to the assessment materials until you have been deemed competent in this unit.

HOW YOU WILL BE ASSESSED

The process we follow is known as competency-based assessment. This means that evidence of your current skills and knowledge will be measured against national standards of best practice, not against the learning you have undertaken either recently or in the past. Some of the assessment will be concerned with how you apply your skills and knowledge in your workplace, and some in the training room as required by each unit.

The assessment tasks have been designed to enable you to demonstrate the required skills and knowledge and produce the critical evidence to successfully demonstrate competency at the required standard.

Your assessor will ensure that you are ready for assessment and will explain the assessment process. Your assessment tasks will outline the evidence to be collected and how it will be collected, for example; a written activity, case study, or demonstration and observation.

The assessor will also have determined if you have any special needs to be considered during assessment. Changes can be made to the way assessment is undertaken to account for special needs and this is called making Reasonable Adjustment.

 

What happens if your result is ‘Not Yet Competent’ for one or more assessment tasks?

Our assessment process is designed to answer the question “has the desired learning outcome been achieved yet?” If the answer is “Not yet”, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked ‘NYC’, your trainer will provide you with the necessary feedback and guidance, in order for you to resubmit your responses.

 

 

 

 

Developed by Enhance Your Future Pty Ltd 3 CHCCCS011 – Meet personal support needs Version 2

Course code and name

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to your assessment. An appeal should only be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent. You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of units you are appealing the assessment of.

Your trainer will outline the appeals process, which is available to the student. You can request a form to make an appeal and submit it to your trainer, the course coordinator, or the administration officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the appeal form.

 

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

 

Assessor Responsibilities

Assessors need to be aware of their responsibilities and carry them out appropriately. To do this they need to:

• Ensure that participants are assessed fairly based on the outcome of the language,

literacy and numeracy review completed at enrolment.

• Ensure that all documentation is signed by the student, trainer, workplace

supervisor and assessor when units and certificates are complete, to ensure that

there is no follow-up required from an administration perspective.

• Ensure that their own qualifications are current.

• When required, request the manager or supervisor to determine that the student is

‘satisfactorily’ demonstrating the requirements for each unit. ‘Satisfactorily’ means

consistently meeting the standard expected from an experienced operator.

• When required, ensure supervisors and students sign off on third party assessment

forms or third party report.

• Follow the recommendations from moderation and validation meetings.

How should I format my assessments?

Your assessments should be typed in a 11 or 12 size font for ease of reading. You must include a footer on each page with the student name, unit code and date. Your assessment needs to be submitted as a hardcopy or electronic copy as requested by your trainer.

 

 

 

 

Developed by Enhance Your Future Pty Ltd 4 CHCCCS011 – Meet personal support needs Version 2

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How long should my answers be?

The length of your answers will be guided by the description in each assessment, for example:

Type of Answer Answer Guidelines

Short Answer 4 typed lines = 50 words, or 5 lines of handwritten text

Long Answer 8 typed lines = 100 words, or

10 lines of handwritten text = 1 3⁄ of a foolscap page

Brief Report 500 words = 1 page typed report, or

50 lines of handwritten text = 11 2⁄ foolscap handwritten pages

Mid Report 1,000 words = 2 page typed report 100 lines of handwritten text = 3 foolscap handwritten pages

Long Report 2,000 words = 4 page typed report 200 lines of handwritten text = 6 foolscap handwritten pages

 

How should I reference the sources of information I use in my assessments?

Include a reference list at the end of your work on a separate page. You should reference the sources you have used in your assessments in the Harvard Style. For example:

Website Name – Page or Document Name, Retrieved insert the date. Webpage link.

For a book: Author surname, author initial Year of publication, Title of book, Publisher, City, State

 

 

 

 

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A S S E S S M E N T G U I D E

The following table shows you how to achieve a satisfactory result against the criteria for each type of assessment task.

 

Assessment Method

Satisfactory Result Non-Satisfactory Result

You will receive an overall result of Competent or Not Yet Competent for the unit. The assessment process is made up of a number of assessment methods. You are required to achieve a satisfactory result in each of these to be deemed competent overall. Your assessment may include the following assessment types.

Questions All questions answered correctly Incorrect answers for one or more questions

Answers address the question in full; referring to appropriate sources from your workbook and/or workplace

Answers do not address the question in full. Does not refer to appropriate or correct sources.

Third Party Report

Supervisor or manager observes work performance and confirms that you consistently meet the standards expected from an experienced operator

Could not demonstrate consistency. Could not demonstrate the ability to achieve the required standard

Written Activity The assessor will mark the activity against the detailed guidelines/instructions

Does not follow guidelines/instructions

Attachments if requested are attached Requested supplementary items are not attached

All requirements of the written activity are addressed/covered.

Response does not address the requirements in full; is missing a response for one or more areas.

Responses must refer to appropriate sources from your workbook and/or workplace

One or more of the requirements are answered incorrectly. Does not refer to or utilise appropriate or correct sources of information

Observation All elements, criteria, knowledge and performance evidence and critical aspects of evidence, are demonstrated at the appropriate AQF level

Could not demonstrate elements, criteria, knowledge and performance evidence and/or critical aspects of evidence, at the appropriate AQF level

Case Study All comprehension questions answered correctly; demonstrating an application of knowledge of the topic case study.

Lack of demonstrated comprehension of the underpinning knowledge (remove) required to complete the case study questions correctly. One or more questions are answered incorrectly.

Answers address the question in full; referring to appropriate sources from your workbook and/or workplace

Answers do not address the question in full; do not refer to appropriate sources.

 

 

 

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W R I T T E N A C T I V I T Y

For this assessment, you will need to perform the following tasks. These tasks will need to be completed and submitted in a professional, word processed, format. Each task must be 500 words minimum in length.

 

For this task you will require a personal care support plan for a client.

1. Using the personal care support plan you have been provided with, discuss how

you would go about determining the personal support requirements of the client,

describe the strategies you would employ to maximise client participation,

explain how you would provide personal support and address the workplace

reporting and documentation you would involve in the process.

 

2. In your discussion, include the personal support needs of the client in regards to

at least two of the following:

a. Bed bathing

b. Dressing, undressing and grooming

c. Eating and drinking using appropriate feeding techniques

d. Oral hygiene

e. Shaving

f. Showering

g. Toileting and the use of continence aids

h. Using aids and equipment including devices used by the person

i. Transferring the client between bed and chair

j. Transferring the client in and out of car

k. Falls recovering

3. What are the different contexts for provision of personal support and impacts on

the way services are provided?

4. Discuss the role and responsibilities of the personal support providers and

workers.

5. Discuss the concepts of enablement and re-ablement.

6. What is the duty of care?

 

 

 

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7. Briefly discuss work health and safety, including manual handling

8. What are the basics of:

a. Body hygiene

b. Grooming

c. Oral hygiene

d. Human body system

9. What are the personal safety and security risks associated with provision of

personal support and strategies to minimise those risks?

10. Discuss the features, functions and safe use of equipment and aids used in

provision of personal support and devices used by the person including the

importance of adjusting equipment and aids to the needs of the individual.

11. Discuss the techniques for completing at least two physical support routines.

12. Discuss the infection control procedures.

13. What reporting technologies can be used in an organisation?

 

 

 

 

 

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O B S E R V A T I O N C H E C K L I S T

For this assessment, you will need to meet personal support needs in a workplace or simulated environment.

Activity:

1. For this task you are required to safely support at least 2 individuals by following

support requirements of an established individualised plan and supporting each

of the following activities:

a. Bed bathing

b. Dressing, undressing and grooming

c. Eating and drinking using appropriate feeding techniques

d. Oral hygiene

e. Shaving

f. Showering

g. Toileting and the use of continence aids

h. Using aids and equipment including devices used by the person

2. You will also need to complete the following hazardous manual handling

scenarios at least once:

a. Transferring a person between bed and chair

b. Transferring a person in and out of car

c. Falls recovering

Throughout this assessment you will need to ensure you:

• Check the individualised plan for actions required

• Understand your role and seek assistance where required

• Consider the impact your care has on the client

• Determine the cultural, physical and sensory needs of the client

• Identify and control risks involved in helping the client

• Communicate with the client about their preferences

• Check the clients level of participation

• Converse with the client regarding actions to be taken

 

 

 

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• Use safety procedures at all times to minimise risk

• Manage difficulties appropriately

• Note changes in clients health or support requirements

• Identify changes required

• Maintain confidentiality at all times

• Maintain privacy and dignity of the client at all times

• Follow organisational reporting requirements

• Complete all documentation required by the organisation

• Store documentation appropriately at all times

3. You will also need to complete any relevant workplace documentation including

organisational reporting and storage of documentation.

 

 

 

 

 

 

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W R I T T E N / V E R B A L Q U E S T I O NS

The following questions may be answered verbally with your assessor or you may write down your answers. Please discuss this with your assessor before you commence. Short Answers are required which is approximately 4 typed lines = 50 words, or 5 lines of handwritten text.

Your assessor will take down dot points as a minimum if you choose to answer them verbally.

Answer the following questions either verbally with your assessor or in writing.

1. What does a care plan outline?

2. What are some of the aspects you will be involved in as a care worker when

dealing with client care?

3. What emotional responses may be included when clients start to need

assistance maintaining their own level of personal care?

4. When dealing with clients from different cultural backgrounds what can you

do to make yourself more aware of their needs?

5. What are the five basic sensory systems of a person?

6. What are some of the risks you may need to consider when caring for clients?

7. How can you boost client’s self-esteem and sense of worth?

8. What must you do when interacting with a client for the first time or after

any changes that may have occurred?

9. How can you prompt clients to finish cleaning their own teeth or bathing

themselves?

10. How can you safely prepare for each task when providing personal support?

11. What other technical tasks may you be required to assist with?

12. What can be the reason for being unable to provide the service required for

your client?

13. What are two ways of reporting variations and concerns about your client’s

health to your supervisor?

14. Why is the care plan regularly reviewed?

15. Who are you allowed to discuss your client with?

 

 

 

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16. Why does reporting need to be completed in the correct way and the right

people informed of any changes?

17. What does the The Privacy Act 1988 and subsequent amendments (2012)

highlight?

18. How are hard copy files containing information about clients destroyed?

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