Madison Reed’s Service Quality and Improvement

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– Describe Madison Reed’s service Quality (includes 5 dimensions of service quality, read carefully in attachment below). Is there any Gaps in its service quality?
– What are the key areas that needed improvements and what solutions would you suggest? Key areas: Service process/Service blueprint/Service encounters/Service quality/Customer satisfaction/Management of supply and demand/Application of information technology

Below is an attachment of an example I want you to follow for Service Quality, PLEASE PLEASE PLEASE READ it carefully to make sure you understand exactly how to write and what information is needed in the paper.

I have also attached the definitions of the 5 Dimensions of Service below to help with the writing.

coaching for engagement

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Cover the following topics:

Part I – Coaching Manager

What is a coach?
Why is it important to be a manager that coaches?
What are the challenges to coaching?
What does it mean to build trust?
Part II – Core Coaching Skills

What are the 4 mind shifts and why are they important?
What are the six skills?
Why are they important?
What are the challenges in developing these skills?
Part III – Practical Tools for having Coaching Skills

Pick a scenario and discuss a personal real-world example from either your personal or professional life
Describe how you would have used the concepts discussed in this book to improve the outcome
Conclusion

Take the coaching skills assessment
Assess the results
Discuss areas for improvement
Present an action plan

Diversity Essay

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PROMPT:

Submit a 1500-word reflective essay (you can go 10% above or below this limit) in response to the following questions:

What does diversity mean to you? Describe yourself by highlighting a personal diversity characteristic (e.g. race, gender, religion, social class, ideology, etc.). What challenges have you faced because of this characteristic? What changes would you like to see in society given your own experiences? How would you become an agent for change in this area?

Make sure to respond thoughtfully to all questions. This essay also tests your understanding and ability to critically engage with some of the current issues, debates, and general literature on important issues regarding human diversity. Consider all relevant course materials and readings as well as other outside sources (books, journal articles, etc.) as part of your research on the topic. A minimum of four sources (including the required texts) should be used and cited in your paper.

REVISION/REWRITING NEEDED:

Write an introduction and concluding paragraph -DO NOT EXCEED 1,650 WORDS

Edit/Rewrite as needed for the paper to flow and have a professional and academic tone

Fix quote citations and complete a work cited in MLA

Sources to cite:

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2565489/ – Article

Race, Ethnicity, Gender, and Class: The Sociology of Group Conflict and Change

Joseph F. Healey; Andi Stepnick; Eileen O’Brien Texbook

Diversity An Overview- Article (Linked)

What is internalized racism? – Article (Linked)

Exploring Madagascar’s Colonial History & Assessing it’s affects on Madagascars political, social, economic, and environmental development trajectory.

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Based on primary and secondary source materials, analyze the postcolonial
development trajectory of a Madagascar in relation to its environmental
history. Using a political ecological perspective, the paper should interrogate
conventional discourses regarding the relationship between resources and
development in that context. Though it may concentrate on a particularly dominant
economic sector or natural resource dynamic, it should give an overview of the
countrys development trajectory, including all important sectors, and should take
into account the key political, cultural, social, and geopolitical factors at play