Paper should be 8 pages not including cover and references.  It must use 5 scholarly references.  The text book we are utilizing is Managing Crisis Responses to Large Scale emergencies.  A.M. Howitt and H.B. Leonard (2009).

Support Reading Documents Available within the BlackBoard Course Resources Is Nonverbal Communication a Numbers Game?  – Word Document (43.2 KB) A Guide to Managing Stress in Crisis Response Professions  – PDF Document (1.32 MB) Crisis Emergency Risk Communication  – PDF Document (11.1 MB) Developing and Maintaining Emergency Operations Plans  – PDF Document (1.7 MB) Threat and Hazard Identification and Risk Assessment Guide  – PDF Document (1.21 MB) When There Is No Calvary

Instructor feedback from last paper you wrote for me.

Week Three Assignment: Final Research Paper
Overall, a nicely written paper. Your thesis roadmap was understandable, but you did not have a clear and concise thesis statement.  A thesis statement is one sentence, which is usually located as the last sentence of your opening paragraph and lays out the way forward for your paper.  Several sentences were awkward, choppy, and appeared to be written as if you lost your main idea midway through writing the sentence.  It appears that you were distracted when you wrote this paper.  It is always a good idea to have someone proof read your paper prior to submitting it.  As an author we have a tendency to fill in the gaps as we read our own papers.  Whereas, a second set of eyes can easily pick up the writing gaps.  Minor grammatical, sentence structure, and format issues.  You reference page is to be separate of the content portion of your paper.  The reference page is similar to the title page.  Good use of references.  You analyzed key elements using course-external sources. Sources are credible and authoritative. Multiple instances (more than 5 references) demonstrating the application of terminology and concepts specific to the course learning outcomes throughout. Met the minimum standard of 8 written pages. Demonstrated a satisfactory appraisal of the researched information. The essay is presented as a thoughtful exposition of ideas. A basic compilation of the fundamental issues, but integration of research into a theme is fragmented. A basic examination of the fundamental issues, but you missed a few points.

Communication is a vital tool to have in business and personally. As human resource professionals, you will communicate continuously with many people, including management, employees and consultants. One area of communication that can be both effective and detrimental is communicating through emails and texts. Because HR professionals often work with people, they may deal with different emotions communicated by others through emails and texts. So, what do you do if you receive a hostile email or text? Two words: Stay calm!

Please click on the link above to access the video that provides communication tips on how to deal with hostile emails (and texts). About 3 1/2 minutes into the video, there is a long pause, so dont stop viewing it. Wait until the entire video has completed. The video is approximately 7 minutes long.

Extra Credit Assignment (Worth 30 points): Once you view the video, write one thing that you have learned from the speaker (please limit to only one learning topic). Also, explain one thing (not more than 1) you can do to communicate effectively with others through emails and texts.

Your answer should be written in a full paragraph (about 4 to 5 full sentences).

Please remember to reference your work and include both in-text citations (also known as parenthetical citations) and a full reference using the SWS style. The SWS Guide is located in the Student Center tab under the Additional Resources.

Assignment must be written in an attached Microsoft Word document.

Resource:

Alexa Fischer. 2013. Communication Tips: How to Handle Hostile Emails. https://www.youtube.com/watch?v=e5x9sxJ16CY