Module 3 Discussion Customer Service

/in /by

 Language barriers can be a significant obstacle at providing not only quality patient care but also customer service too. How can language barriers in your desired healthcare profession affect your ability to provide patient customer service and outcomes? What precisely can you and healthcare organizations do to overcome this barrier (besides having more interpreters available)? 

Need A Case Study

/in /by

Instructions

See Problem 3-17 on page 101 of the textbook. Kenneth Brown is facing three alternatives with two possible outcomesa favorable or an unfavorable marketfor those alternatives. In no less than three pages, describe and justify the decision-making steps Brown may perform in his case. What decision would you make?

Be sure to provide research to support your ideas. Use APA style, and cite and reference your sources to avoid plagiarism.

Healthcare Exploration And Careers Module Three Discussion

/in /by

 

Rebecca went to the dentist for her 6 month cleaning. Within the waiting room, she noticed someone’s medical records were left in the lobby. She went to the receptionist to return the records, but the receptionist advised her to put them back and the patient will get them after their appointment.

What HIPAA violations were committed in this scenario? Should the dentist office be held responsible for the patient leaving their record? Discuss with your peers if and how the receptionist should be held accountable. Also discuss how the patient’s information might be used if stolen.

Critical Evaluation Of Qualitative Or Quantitative Research Study

/in /by

 

Activity 1

Critical Evaluation of Qualitative or Quantitative Research Study 

Read:  Stevens, K., (2013) . OJIN: The Online Journal of Issues in Nursing, 18,(2), Manuscript 4. doi: 10.3912/OJIN.Vol18No02Man04 

Critically evaluate either Study 3 or Study 4.  Evaluate the credibility of professional citation, research design, and procedures in a research article.  Include a discussion on how this study contributes to evidence-based practice. 

  • Study 3 – 
  • Study 4 – 

Suggested Reading

  • Schreiber, M. L. (2016). Evidence-Based Practice. . MEDSURG Nursing, 25(6), 425-428. 
  • Stevens, K., (2013) . OJIN: The Online Journal of Issues in Nursing, 18,(2), Manuscript 4. doi: 10.3912/OJIN.Vol18No02Man04 
  • Wakefield, A. (2014). Searching and critiquing the research literature. Nursing Standard, 28(39), 49-57. doi:10.7748/ns.28.39.49.e8867
  • Chapter 6 (pp. 131-153), Chapter 7 (pp. 157-185), Chapter 8 (pp. 189-226) Chapter 12 (pp.323-350)& Chapter 13 (pp. 351-380) In Houser, J. (2018).  Nursing research:  Readings, using & creating evidence (4th ed.).  Burlington, MA:  Jones & Bartlett Learning

Qualitative Specific Resources

  • Houser, J. (2018).  Nursing research:  Readings, using & creating evidence (4th ed.).  Burlington, MA:  Jones & Bartlett Learning.
    • Chapter 9, p. 229-252
    • Chapter 14, p. 385-416
    • Chapter 15, p. 419-442

Additional Instructions:

  • All submissions should have a title page and reference page.
  • Utilize a minimum of two scholarly resources.
  • Adhere to grammar, spelling and punctuation criteria.
  • Adhere to APA compliance guidelines.
  • Adhere to the chosen Submission Option for Delivery of Activity guidelines.

Submission Option

Instruction

Paper

  • 4 to 6-page paper. Include title and reference pages.

Note: Title and reference pages/slides do not count towards the count requirements.

Attachments area