Topic #1: Audience AnalysisHow do we determine the needs of our audience? Research and discuss how we might describe or identify what a primary audience needs and how that might differ from what a secondary audience needs.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.Topic #2: Communication BarriersDescribe anyorganizational barriersto effective communication that you have encountered in your workplace, school or other organizational setting. Suggest ways in which those barriers could be reduced or eliminated.At least 2 credible references are expected. Be sure to cite your sources in correct APA format, using in-text citations and listing your references at the end.week 2Topic #1: Writing a Business LetterVisit the following Website:.editorialservice.com/11ways.html#1″>http://www.editorialservice.com/11ways.html#1 and review the 11 tips listed.Once you have done this, write a short business letter requesting something that is of interest to you (e.g., a service, information, an item, etc). In writing your request, be creative.Once you’ve completed the letter, add a separate paragraph in your posting that describes the communication approach that you chose to use and why you chose it (e.g., the tone you chose, the way you organized your content, other tips you followed in drafting your letter, etc.)At least 2 credible references are expected. Be sure to cite your sources in APA format, using in-text citations and listing your references at the end.Topic #2 — Communication & LeadershipResearch the relationship between effective communication and effective leadership. Include your research and observations, and include an example of how this applies in a work environment that you have been involved inas a leader or a follower.At least 2 credible references are expected. Be sure to cite your sources in APA format, using in-text citations and listing your references at the end.Topic #1: PersuasionThe members of the class will be split into 2 “sides” of the issue described in the scenario below. Using the processes and fundamentals of persuasive communication, construct your argument in a manner that you think will persuade the other members of the Town Council to “vote” for your side of the proposal.Scenario:Your small community has been approached by a developer who wants to construct a large retail shopping district on the outskirts of town. The area will draw in significant chain stores, restaurants and entertainment venues. However, as a resort community, you have a vital downtown shopping district with many independently owned shops and restaurants that create a unique atmosphere as a tourist destination. You are a member of the Town Council, which must vote on the developer’s plan, and the Council must abide by the town charter that states any votes must be passed by unanimous agreement.If your last name starts with A-K you must take the view for development. If your last name begins with L-Z you must take the view againstdevelopment.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.opic #2 – Your Negotiation StyleReview the Negotiation Style Indicator on the website: .madridteacher.com/business/negotiation-style.htm”>http://www.madridteacher.com/business/negotiation-style.htmWhat is your most prevalent negotiation style? Describe some of your personal attributes that contribute to this negotiation style. Describe what attributes strengthen your ability to negotiate and which ones you might want to change. Develop a plan for personal development in this area.At least 2 credible references are expected. Be sure to cite your sources in APA format, using in-text citations and listing your references at the end.week 4Topic #2: Dealing with ConflictUsing a specific example from your work or life experience, describe a conflict situation that eventually turned out to be beneficial. Describe the communication processes used to resolve the conflict and the communication theories that were demonstrated in this situation.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.opic #1: AMA Case Analysis ProcessReview the AMA (American Management Association) 8-step case analysis process (see attached file). Evaluate which step you think is most important and explain why.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.Topic #2: Gender Communication StylesContrast the differences in the communication patterns of men and women. Give an example for each gender of how these patterns can be both positive and negative in managerial communication.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.week 6Topic #1 – Nonverbal CommunicationResearch and analyze nonverbal communication, and explain techniques you might use to improving your own nonverbal communication skills.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.(Also – Be sure to check out this week’s Topic #2 in advance; you will want to allow time to collect your information.)Topic #2: Tracking Your Own Communication ActivitiesPrepare a record of your own listening, speaking, reading, and writing activities and the time spent for each during the hours of 8 a.m. to 5 p.m. for the next two days. You should attempt to record the time spent doing each activity during each one-hour time block in such a way that you obtain a total time for each activity.Share your findings with the class, and discuss the impact and importance of communication in your day-to-day activities.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.Please create a thread and upload your PowerPoint presentation in this forum for others to view.week 7Topic #1: Great CommunicatorsIdentify someone whom you believe is a great communicator. Using your own research – as well as research presented throughout the course – analyze what makes that person’s communication so effective.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.Topic #1: Audience AnalysisHow do we determine the needs of our audience? Research and discuss how we might describe or identify what a primary audience needs and how that might differ from what a secondary audience needs.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.Topic #1: Writing a Business LetterVisit the following Website:.editorialservice.com/11ways.html#1″>http://www.editorialservice.com/11ways.html#1 and review the 11 tips listed.Once you have done this, write a short business letter requesting something that is of interest to you (e.g., a service, information, an item, etc). In writing your request, be creative.Once you’ve completed the letter, add a separate paragraph in your posting that describes the communication approach that you chose to use and why you chose it (e.g., the tone you chose, the way you organized your content, other tips you followed in drafting your letter, etc.)At least 2 credible references are expected. Be sure to cite your sources in APA format, using in-text citations and listing your references at the end.Research the relationship between effective communication and effective leadership. Include your research and observations, and include an example of how this applies in a work environment that you have been involved inas a leader or a follower.At least 2 credible references are expected. Be sure to cite your sources in APA format, using in-text citations and listing your references at the end.Topic #1: PersuasionThe members of the class will be split into 2 “sides” of the issue described in the scenario below. Using the processes and fundamentals of persuasive communication, construct your argument in a manner that you think will persuade the other members of the Town Council to “vote” for your side of the proposal.Scenario:Your small community has been approached by a developer who wants to construct a large retail shopping district on the outskirts of town. The area will draw in significant chain stores, restaurants and entertainment venues. However, as a resort community, you have a vital downtown shopping district with many independently owned shops and restaurants that create a unique atmosphere as a tourist destination. You are a member of the Town Council, which must vote on the developer’s plan, and the Council must abide by the town charter that states any votes must be passed by unanimous agreement.If your last name starts with A-K you must take the view for development. If your last name begins with L-Z you must take the view againstdevelopment.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.opic #2 – Your Negotiation StyleReview the Negotiation Style Indicator on the website: .madridteacher.com/business/negotiation-style.htm”>http://www.madridteacher.com/business/negotiation-style.htmWhat is your most prevalent negotiation style? Describe some of your personal attributes that contribute to this negotiation style. Describe what attributes strengthen your ability to negotiate and which ones you might want to change. Develop a plan for personal development in this area.At least 2 credible references are expected. Be sure to cite your sources in APA format, using in-text citations and listing your references at the end.week 4Topic #2: Dealing with ConflictUsing a specific example from your work or life experience, describe a conflict situation that eventually turned out to be beneficial. Describe the communication processes used to resolve the conflict and the communication theories that were demonstrated in this situation.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.Review the AMA (American Management Association) 8-step case analysis process (see attached file). Evaluate which step you think is most important and explain why.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.Topic #2: Gender Communication StylesContrast the differences in the communication patterns of men and women. Give an example for each gender of how these patterns can be both positive and negative in managerial communication.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.Topic #1 – Nonverbal CommunicationResearch and analyze nonverbal communication, and explain techniques you might use to improving your own nonverbal communication skills.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.(Also – Be sure to check out this week’s Topic #2 in advance; you will want to allow time to collect your information.)Prepare a record of your own listening, speaking, reading, and writing activities and the time spent for each during the hours of 8 a.m. to 5 p.m. for the next two days. You should attempt to record the time spent doing each activity during each one-hour time block in such a way that you obtain a total time for each activity.Share your findings with the class, and discuss the impact and importance of communication in your day-to-day activities.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.Topic #1: Great CommunicatorsIdentify someone whom you believe is a great communicator. Using your own research – as well as research presented throughout the course – analyze what makes that person’s communication so effective.At least 2 credible references are expected. Be sure to cite your sources in proper APA format, using in-text citations and listing your references at the end.

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Question 1. 1. Symbolic leadership cultural actions are behaviors, signals, and events that leaders create and enact to develop and reinforce desired cultural values. Each time that a work unit exceeds its quarterly performance goals, their leader hosts the group for lunch at a restaurant of their choice. This leader is engaging in which of the following symbolic leadership cultural actions? (Points : 1)StoriesCultural role modelingCeremoniesSymbolsQuestion 2. 2. Schein notes that leaders must engage in several primary leadership cultural actions in order to align organizational culture with vision, strategy, values, and business processes. These leadership cultural actions include ____________________. (Points : 1)using authority and personal charisma to motivate and influence the maintenance of an effective culturedefining clear vision, mission, and values statements for the organizationarticulating and directing the implementation of major policies and business processesAll of the aboveQuestion 3. 3. One of the most important competencies of leaders involves conveying information and meaning between a sender and receiver. This is the process of ________________. (Points : 1)communicationdisseminating informationproviding feedbackencodingQuestion 4. 4. Which component of cultural intelligence would allow an individual to understand in which cultures a handshake would or would not be considered a culturally appropriate introduction? (Points : 1)EmotionalPersonalPhysicalCognitiveQuestion 5. 5. Organizational culture: (Points : 1)Helps create diversity among organizational members so they can represent all possible values and beliefsShould never become too strong because that encourages conformityHelps an organization adapt to its external environmentIs the set of shared beliefs and preferences that organizational members have concerning art, music, and literatureQuestion 6. 6. Which of the following is NOT one of the primary reasons that diversity can be cost-saving for organizations? (Points : 1)Recruiting practices aimed at increasing minority representation are less expensive.Employees experience lower levels of job dissatisfaction.Costly settlements and lawsuits for discrimination can be avoided.Absenteeism and turnover are reduced.Question 7. 7. In dialogue people share their positions on a topic, gain understanding of each other and the topic, and reach common ground. In discussions ________________. (Points : 1)individuals share positions and opinions and an agreement is also reached; however, parties often leave without changes in mindsetindividuals share positions and opinions, and clarification may be achieved; however, there still may not be agreement or changed mindsetsindividuals share positions and opinions, but an agreement is unlikely unless each party is willing to make considerable concessions.individuals come together without divulging positions and opinions and an agreement is reached only if those positions and opinions are discovered via other avenues.Question 8. 8. Characteristics of high-performance organizational culture include all of the following EXCEPT ______________. (Points : 1)sticking with traditional procedures and strategies since employees and customers are often resistant to changeleaders who help define clear visions and mission statements for the organizationhigh levels of communication among leaders and employees and with customers, suppliers, and other stakeholdersadaptability to market changes in order to exploit the business environmentQuestion 9. 9. Edgar Schein, a leading scholar of organizational culture, noted that it has both visible and invisible layers. An example of an aspect of organizational culture that is invisible is _________________. (Points : 1)how employees dressemployees’ sense of loyaltylarge corner offices for executivescelebrations to recognize successful group projectsQuestion 10. 10. The type of communication more concerned with transactional types of exchanges, implementation of details, and controlling and correcting daily processes is known as ______________. (Points : 1)technical communicationprimary communicationtactical communicationdaily communication

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