Week Four Assignment Scnerario

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Assignment Description:  In a document ONLY THREE PAGES LONG (not counting cover page and reference list), students must provide a description of a real-world problem that addresses the topic of Motivation, including a diagnosis of possible motivational causes of a problem and how the theory has been shown by research to be a potential solution.

Weekly Topic: Motivation.

Scenario: Students need to create a work-related problem based on current or past experience.

Goal: Students will learn to use evidence-based methods to effectively address Motivation in a real-world scenario.

Action Plan: An action plan should address the problem using a clearly defined approach that is supported with evidence from the text and peer-reviewed research.

Scholarly evidence must be used to support the action plan including 1) the text, and 2) a minimum of two peer-reviewed research articles.

Assignment

HR 5

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Part 1:

Green Branch Coffee recently experienced an ethical violation because some unscrupulous employees leaked customer information on a social media Web site. The Director of Human Resources at Green Branch Coffee has asked you to prepare an executive report that reviews the role of ethics in the HR profession. This report will be shared with the VP of HR. You realize this is an important project and begin by researching the Society for Human Resource Management’s (SHRM) for HR professionals.

Review the SHRM Code of Ethics, and prepare a 500-word executive report that answers the following questions:

  • Describe the professional responsibilities of HR professionals.
  • What does it mean to include fairness and justice in the HR profession?
  • How should HR professionals appropriately manage an organization’s information?

Part 2

The Director of Human Resources at Green Branch Coffee was impressed with the first part of your executive report on ethics in the HR profession. She would like you to create a policy for employee use of technology because new sources of social media and more advanced electronic devices are regularly being introduced into the market. The newly designed policy will be part of a revision of the Employee Policy Manual. Green Branch Coffee wants to prevent another leak of customer data, and all locations will be closed for an entire day to train team members on the policy in an attempt to demonstrate Green Branch’s commitment to fairness and justice.

Create an executive report creating an Employee Use of Technology Policy that addresses the following:

  • Refraining from workplace commentary on social media
  • Maintaining a professional image
  • What can be shared and what cannot be shared on social media
  • Harassment
  • Customer privacy and IT security

Non-Maleficence In Nursing

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NDIVIDUAL ASSIGNMENT***********

  • What expertise, supports, and character traits do you believe a nurse needs to possess in order to practice non-maleficence in nursing? For each item you name, give an example and show how this skill/trait will help nurses to become more ethical in their practice.
  • Describe a situation in which non-maleficence might potentially come into conflict with a different precept in nursing. Write about the conflict you describe and analyze what you see as the most ethical approach to dealing with this tension.

Requirements:
Word Count—Minimum 1500-1800 words
References—Minimum 3 peer reviewed references, the oldest being no more than 5 years old.
*********APA FORMAT IS REQUIRED **************

Action Plan For Responding To Negative Online Reviews

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Competency

Explore problem-solving skills for business analysis.

Scenario

You manage a local chain restaurant that is known for its burgers. The restaurant is located on the corner of a major intersection in a suburban neighborhood. There are many choices in the area for a cheap meal that is family friendly. With so many options available, you want to be sure that you remain competitive. As a result, you recently decided to make a few changes to the menu. You added quite a few new items and took away a few that werent so popular.

Your general manager regularly checks your stores online reviews to see what your customers are saying. She made you aware that recently your online reviews have been less than positive. She provided you with reviews from your website and asked that you summarize the findings and determine next steps. While your sales dont seem to be slipping, she wants you to analyze the ratings and reviews so that you can proactively address areas that need attention.

The reviews and ratings are as follows:

Comments

Stars out of 5

Great burgers

3

My waitress was really nice

4

My soup was cold

1

My salad was wilted

1

We were seated very quickly

3

The carpet was filthy

2

The food was horrible, but the manager comped the meal

3

Food was ok for typical bar food

3

There is too much to choose from on the menu

2

Really kid friendly

4

There was a wait to be seated and the hostess brought my four year old crayons and paper to keep her busy!

5

The place is known for their burgers. They should stick to that. Their pizza was horrible and overpriced!

1

Bathrooms need some serious attention! Gross!

1

Our waiter slipped us a buy one, get one coupon before we paid the bill. Sweet!!

4

You have reviewed the data and have decided that analysis is required in order to prioritize the areas of concern. The data will also allow you to assess what is going right in your restaurant.

You and your general manager agree that this exercise is imperative to stay competitive in an already saturated market.InstructionsYou have decided to provide your general manager with a step-by-step action plan, in Microsoft Word, that provides the roadmap used to analyze the data to ensure the conclusions you reached are valid. You will be dealing with both quantitative and qualitative data. As you write your plan, be sure you explain your research method, measurement scale, results, and next steps based on your results.

In an introductory statement, briefly explain why the analysis of these ratings and reviews is important.

  • Step 1 Contrast the two different types of data found in the ratings and reviews and how both will be used in your analysis.
  • Step 2 Describe the research method and measurement scale you will be using to interpret the ratings and reviews. Be sure to include an analysis of the method, and why it is appropriate in this case.
  • Step 3- Illustrate your coding process by displaying a table with the values ascribed to your qualitative data.
  • Step 4 Explain whether you applied mean, median, or mode values to your quantitative data. Include a description why your choice best reflects the overall customer rating of your restaurant, what the value is, and a projection of where you would like the rating to be in 6 months.
  • Step 5 Create a table, chart, or graph using Excel that shows your qualitative research results and identify the top two customer concerns to be addressed. Also, include the area where customers are most satisfied. Be sure to add the graph in the appropriate place in the Word document.
  • Step 6 Write two recommendations to address customer concerns.