Please number and state each question/statement and write a separate paragraph or paragraphs for each answer.

What is a Commercial Service Airport and the different types (of what) associated with this airport?
Briefly describe ramp operations activities that may be accomplished at an airport. Why must safety be observed in these operations?
What are the purpose and requirements associated with an Airport Certification Manual and Airport Emergency Plan (AEP)?
What is the level, purpose, and authority of the Air Traffic Control System Command Center (ATCSCC)?
Describe the basic location and services provided by the Flight Service Station (FSS).
Describe the different classes of controlled airspace as stated in Title CFR Part 71.
Note: If a question pertains to management, please review the reading assignments in your textbook: Sheehan, J. J. (2013). Business and Corporate Aviation Management (2nd. ed.). New York, NY: McGraw-Hill Education.
Cover and Reference page
Cover page includes your name, date, Course #,  and Module Assignment #, Title.
Number and state each question/requirement
Give each answer in its separate paragraph(s).
Citations and references must be in current APA format.
Double Spaced
A minimum of 3 references, in the Reference section at the end of the paper, is required.
Two references must be scholarly, peer-reviewed, and from reputable sources.
One textbook reference is acceptable.

Many travelers have problems or difficulties during air travel. In this discussion activity, you may describe a problem you experienced; a current event that you found in a newspaper, article, video, or TV program; or one your organization or company had recently.

Please number and state each question/statement and write a separate paragraph or paragraphs for each answer.  Remember to number your answers to match the questions.  Also, remember that all discussions require a minimum of about 300 words and at least TWO sources for your References list.

Please provide a brief synopsis of the problem or event with circumstances.
What have you learned about the airline’s or FAAs plans to upgrade the system that might address this problem?
As a manager in aviation, what actions can you take to satisfy your customers with this problem, difficulty, or event?
What guidance is available to assist you in resolving a problem, difficulty, or event in the future?