What are some of the things you need to consider when working with someone who is of a different ethnic or cultural group than you?

Counseling Case Study

Assignment Instructions

Write an outline of a presentation (not a full presentation) to be given to the teachers that provides guidance on how to address the issue. The point of this outline is to detail how you would approach the task and to identify areas that need to be included when addressing this multicultural conflict.

Minimally you should:

  • Define the problem.
  • Identify types of information to gather from stakeholders for intervention planning.
    • Identify stakeholders with whom you would consult to further explore the issues.
    • State what you hope to learn from them.
  • Discuss cultural factors that need to be taken into consideration analyzing the issue.
  • Identify elements of this case study that are common to all cultural conflicts.
  • Analyze how cultural customs can be interpreted or misinterpreted by other cultures.
  • Identify culturally sensitive intervention strategies.
    • Discuss how you approach the issue and the teachers.
    • Recommend strategies to share with teachers on how to increase cultural understanding of the teachers on both sides of the issue.

You may also consider the following questions:

  • What are some of the things you need to consider when working with someone who is of a different ethnic or cultural group than you?
  • What stereotypes may be present that complicate the conflict?
  • What are the barriers to effective communication in this case?
  • Is it important to determine which side is right or wrong to solve this problem? Why or why not?

When you have completed the assignment, submit your paper in the assignment area. Then post it as an attachment following the instructions in this unit’s first discussion.

Analyze how cultural customs can be interpreted or misinterpreted by other cultures.

Competency 1: Analyze the influence of culture on attitudes, values, perception, human behavior, and interpersonal relations.

  • Analyze how cultural customs can be interpreted or misinterpreted by other cultures.
  • Discuss common elements of cultural misunderstandings.

Competency 2: Analyze individual cultural competencies.

  • Identify types of information to gather from stakeholders for intervention planning.

Competency 3: Analyze culturally and developmentally appropriate intervention strategies.

  • Identify culturally sensitive intervention strategies.

Competency 5: Communicate in a manner that is scholarly, professional, and consistent with expectations for members of the human services profession.

  • Communicate in a professional manner, using scholarly resources that support the analysis through clear, concise, well organized, and grammatically correct writing that incorporates appropriate APA style and conventions.

Describe a fictional or real-life, work related conflict that has arisen from, and is complicated by, cultural differences.

Project Selection and Competency Self-Assessment

Overview

Cultural exchanges in the work environment are complicated by their very nature. However, differences in race, ethnicity, class, gender, and religion can add to the complexity and further intensify even the most basic misunderstanding. In order for you to more fully comprehend this phenomenon, your first assignment (and the first of three for your course project) will begin in the context of the work place.

By successfully completing this assignment, you will demonstrate your proficiency in the following course competencies and assignment criteria:

Competency 1: Analyze the influence of culture on attitudes, values, perception, human behavior, and interpersonal relations.

  • Explain why an identified problem is relevant or important to fostering the understanding of diversity issues.

Competency 2: Analyze individual cultural competencies.

  • Identify individual cultural competencies.
  • Analyze one’s own cultural knowledge, awareness, sensitivity, and actions.

Competency 3: Analyze culturally and developmentally appropriate intervention strategies.

  • Describe the essential elements of a cultural conflict.

Competency 4: Apply theories, methods, and research in cross-cultural awareness.

  • Describe a project research question.

Competency 5: Communicate in a manner that is scholarly, professional, and consistent with expectations for members of the human services profession.

  • Communicate in a professional manner, using concise, well organized, and grammatically correct writing that incorporates appropriate APA style and conventions.

Assignment Instructions

Part 1

Describe a fictional or real-life, work related conflict that has arisen from, and is complicated by, cultural differences. This scenario will serve as the basis for your course project.

Write a two-page narrative detailing pertinent information about your scenario including:

  • A clear statement of the conflict and project research question.
  • A description of the essential elements of the conflict, including any relevant details leading up to the conflict.
  • A discussion of the cultural competencies of the participants.
  • A rationale for the relevance or importance of this scenario to foster the understanding of diversity issues.

Part 2

It is also important for you to be aware of your own cultural competencies or how well you are able to act with people from other cultures. At the end of this course, you will be asked to assess how participating in this course has contributed to your personal and professional growth. In order to do that, it is helpful to have a starting point for your reflection. Refer to the Sperry (2012) article on cultural competencies from this unit’s readings.

  • Continue your narrative and reflect on your cultural knowledge, awareness, sensitivity, and action—the four components of cultural competence outlined by Sperry. Be explicit in your reflection and assess your ability in each area as very high, high, average, low, or very low. This section should be one page.

When you have completed your description, submit your paper in the assignment area. Your instructor will provide you with feedback and give his or her approval for your selected topic.

Submission Requirements

  • Written communication: Written communication is free of errors that detract from the overall message.
  • APA formatting: Resources and citations are formatted according to APA (6th edition) style and formatting.
  • Length: Three pages, double spaced.
  • Font and font size: Times New Roman, 12 point.

Note: Your instructor may also use the Writing Feedback Tool to provide feedback on your writing. In the tool, click the linked resources for helpful writing information.

What are some of the possible intercultural communication opportunities locally?

After reviewing the assigned readings for this topic, research other timely sites that give thorough demographic or census information. Choose an area that interests you, maybe the city or zip code where you live, and research the demographics of the area using relevant and timely sources.

Identify the varieties of national heritage, language spoken at home,

socioeconomic level, educational level, family size, and religion that are

represented in the area you are researching.

For this assignment, write a two-part essay (750-1,000 words) explaining the demographics of this area and the intercultural communication implications they demonstrate.

Part 1-The first section of the essay should attentively describe the demographics in specific detail.

Part 2- The second section should comprehensively explain the implications based on the readings in the textbook and the observations in the research. (This is can be taken from Intercultural Communication Resources)

Finally, thoughtfully respond to what you have discovered from the readings:

  1. How did you respond to the results?
  2. What are some of the possible intercultural communication opportunities locally?
  3. Do you need to learn more about the people in your area or the language theyspeak in order to communicate with them?

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.