What is the culture of an organization and how does it impact KM initiatives?

Week 6 learning activity Learning Activity #1 What is the culture of an organization and how does it impact KM initiatives? How do we change the culture of an organization? Please provide some examples. How do we assess the cultural readiness of an organization to plan KM interventions? Do respond to any one of the above questions. Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus. Participate in online conferences – Initial response due Wed by noon; response to class mates and instructor due by Sun midnight. Do respond to at least one of your fellow student posts. Learning Activity #2 What are the key enablers and obstacles to KM initiatives within organizations from a culture perspective? How would one assess if the culture is changing and maturing for KM initiatives? What are the ways one would resort to learn about an organization’s values? Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus. Participate in online conferences – Initial response due Wed by noon; response to class mates and instructor due by Sun midnight. Do respond to at least one of your fellow student posts. Learning Activity # 3 Select Final Project topic for approval – Due in Discussion area by Sunday. Learning Activity # 4 Group Project Drafts – Post your group’s draft by Monday midnight

Conduct an audit of a sales organization and hold a sales meeting to discuss your findings.

Unit 7 Essay In this assignment, you will plan to conduct an audit of a sales organization and hold a sales meeting to discuss your findings. Prepare one document that includes your 500-word business memo and the 500-word script of what you will say at the sales meeting. Read the situations carefully so you know what to include in each part. Submit this document to the Unit 7 assessment tab in Blackboard. You have been selected as the new sales manager of Rapid Digital, a firm founded 20 years ago to provide digital repair services and equipment to other businesses. You are replacing the long-time sales manager (who retired) to bring fresh thinking to the sales organization and its 30 salespeople. The vice president of marketing has asked you to audit the sales organization and prepare a business memo of at least 500 words describing, in detail, how you will conduct the audit. Be sure to explain the role of sales volume, cost, and profitability in your audit. How do these three evaluate the effectiveness of the sales organization? Also, be sure to discuss the concept of benchmarking and how it will be used in your audit to determine the effectiveness of the salesforce. Your audit of the sales organization raises questions in your mind about the accuracy of the expense information submitted by salespeople and whether some reps may be stretching ethical boundaries to make sales. You decide to call a sales meeting to address your concerns. What will you say? Write a script of at least 500 words that explains the importance of submitting accurate expense reports and following ethical guidelines. Include some examples of ethical lapses. You should not use a cover page but should include references for any sources you use, including the course textbook. Please include at least two peer-reviewed, outside sources, including your textbook. Information about accessing the grading rubric for this assignment is provided below.

Describe personality types of coworkers that cause personality conflicts for you based on your own personality assessment.

Unit III Project Examine your own personality by completing a personality test using the following site:http://www.humanmetrics.com/test. Reflecting on your own personality, respond to this project in an essay, addressing each item below. Describe how emotional intelligence and understanding personality types are important for developing relationships. Examine the extent to which you believe that personality profiles can help to reduce workplace conflicts. Describe personality types of coworkers that cause personality conflicts for you based on your own personality assessment. Describe a time you experienced a personality conflict, and discuss how you addressed it.Format your essay consistent with APA guidelines. Your essay should be two pages in length, not including the title page or reference page. All sources used must be referenced; paraphrased and quoted material must have accompanying intextcitations in the proper APA format.

Which of the following best describes the objective of a fraud examination?

Quiz 1 Question 1 Predication, although important, is not required in a fraud examination. True False Question 2 In a fraud examination, evidence is usually gathered in a manner that moves from general to specific. True False Question 3 In the 2011 Global Fraud Survey, the median loss in schemes committed by males was higher than the median loss in schemes committed by females. True False Question 4 Fraud examination differs from auditing in that fraud examination is: All of the above Adversarial General in scope Recurring Question 5 Once sufficient predication has been established, what is the first step a fraud examiner following the fraud theory approach should take? Interview witnesses. Interview the suspect. Analyze data. Create a hypothesis. Question 6 Which of the following is not a part of the fraud theory approach? Analyze available data. Identify who committed the fraud. Develop “what-if” scenarios. Refine the hypothesis. Question 7 In order to prove that fraud occurred, four elements must be present. Which of the following is not one of those elements? Reliance on the false statement by the victim A material false statement Intent to cause the victim damages Knowledge that the statement was false Question 8 Which of the following is not one of the legs of the Fraud Triangle? Situational environment Rationalization Perceived non-sharable financial need Perceived opportunity Question 9 Research in the Hollinger-Clark study suggests that the best way to deter employee theft is by: Communicating the organization’s fraud policies to employees Increasing sanctions imposed on occupational fraudsters Strengthening internal controls Increasing the perception of detection Question 10 Who developed the Fraud Scale? Joseph T. Wells Richard C. Hollinger Donald R. Cressey W. Steve Albrecht Question 11 Which of the following best describes the objective of a fraud examination? To determine whether a crime has been committed, and if so, who is responsible To determine whether financial statements are free of misstatements due to fraud To express an opinion on the guilt or innocence of a suspect To make recommendations to management about how to prevent fraud Question 12 According to the results of the Hollinger-Clark study, employees steal primarily because of: Informal organizational structures Job dissatisfaction Economic pressures Greed Question 13 In the 2011 Global Fraud Survey, the category that committed the smallest percentage of occupational fraud was: Employees Managers Owners/Executives Question 14 The basic tenet of Edwin Sutherland’s theory of differential association is that crime is passed on genetically; that is, the offspring of criminals commit crimes because their parents did. True False Subsection Question 15 Alice Durant works in the accounts payable department for the BC Group. She recently found out that Della Granger, another A/P clerk, received a bigger raise than she did, even though Durant has been with the company longer and frequently has to correct Granger’s errors. Which leg of the Fraud Triangle best applies to Durant’s situation? Motive Perceived opportunity Rationalization Non-sharable financial need Question 16 Joel Baker, a customer of ABC Electronics, stole a box containing computer games while the sales associate waited on another customer. Which of the following could Joel be charged with? All of the above Larceny Embezzlement Fraud Question 17 Skimming can be either an on-book scheme or an off-book scheme, depending on whether cash or a check is stolen. True False Question 18 To a fraudster, the principle advantage of skimming is the difficulty with which the scheme is detected. True False Question 19 The customer service department at JNC, Inc. has been receiving phone calls from customers for whom there is no record. This is a red flag of what type of scheme? Receivables skimming None of the above Unrecorded sales Shell company Question 20 While conducting a routine internal audit, Sally Franks overheard one of the company’s purchasing agents bragging about receiving a substantial discount on a new SUV from the company’s supplier of fleet cars. Is there sufficient predication to initiate a fraud examination? No Yes Question 21 To cover up a skimming scheme in which the employee takes cash from the register, the employee must make a voided sale in order for the register to balance. True False Question 22 In the 2011 Global Fraud Survey, fraudulent financial statements schemes had a higher median loss than asset misappropriation and corruption schemes. True False Question 23 Methods of skimming sales include which of the following? Posting a sale for less than the amount collected Rigging the cash register so that the sale is not recorded All of the above Conducting unauthorized sales after hours Question 24 Skimming receivables is generally more difficult to conceal than skimming sales. True False Question 25 In the 2011 Global Fraud Survey, most perpetrators of fraud had been previously charged with or convicted of a fraud-related offense. True False Question 26 When Jill Michaels, an assistant to the director of procurement, moved into her new home, she used the company’s flat bed truck to move her furnishings on an afternoon when her boss was out of town. Which of the following best describes Michael’s act? Larceny Embezzlement Fraud Abuse Question 27 Which of the following techniques is not used to conceal sales skimming schemes? Recording false voids Destroying records of transaction Lapping Inventory padding Subsection Question 28 In one of the case studies in the textbook, Brian Lee, a top-notch plastic surgeon, collected payments from his patients without giving a cut to the clinic where he practiced. How was he punished? He was terminated from the practice and was required to make full restitution in lieu of prosecution. He was sued in civil court for the amount of the loss. He was allowed to continue to practice at the clinic but was required to make full restitution. He was convicted of grand larceny and sentenced to probation. Question 29 According to the 2011 Global Fraud Survey, skimming schemes are both the most common and the most costly type of cash misappropriation scheme. True False Question 30 In one of the case studies in the textbook, Brian Lee, a top-notch plastic surgeon, collected payments from his patients without giving a cut to the clinic where he practiced. What was his motivation for committing the fraud? He was greedy. He needed to repay his student loan. He wanted to use the proceeds to fund his “doctors without borders” practice. He felt that the clinic was taking too much of a cut from his income. Question 31 Mandating supervisory approval for write-offs or discounts can help prevent receivables skimming schemes. True False Question 32 Computing the percentage of assigned time to unassigned time for employees is one method to detect an employee skimming scheme. True False Question 33 Myra Manning, CFE, was hired to investigate some suspicious activity at Arizona Medical Supply after one of the company’s largest customers complained several times that its account statements do not reflect all the payments it has made. While examining the accounts receivable activity, Myra noticed a significant rise in the volume of overdue accounts during the last 6 months. What type of scheme might this situation indicate? Shell company False refunds Cash larceny Receivables skimming Question 34 In one of the case studies in the textbook, Stefan Winkler was the controller for a beverage company in south Florida. Money was collected by either the delivery drivers who brought in the cash and checks from their route customers (route deposits), or by credit customers who mailed in their payments (office deposits). Winkler stole cash from the route deposits and made up for it by using checks from the office deposits. How did Winkler conceal his crime? He altered electronic files All of the above He stole cash receipt journals, copies of customer checks, and deposit slips He removed his personnel file Question 35 Jason Herman works part-time as a retail clerk at a local bookstore. One night while his manager was out of town, Jason decided to keep the store open for a few extra hours. He reset the cash registers at the normal closing time, but continued making sales. Two hours later, when he closed for the night, he reset the registers again, removing all evidence that any extra transactions had been made, and pocketed the money from the after-hours sales. What kind of scheme did Jason commit? Receivables skimming Register disbursement Force balancing Unrecorded sales Question 36 A method of concealing receivables skimming by crediting one account while abstracting money from a different account is known as: Account substitution Plugging Kiting Lapping Question 37 Asset misappropriations are broken down into two categories: cash schemes and non-cash schemes. According to the 2010 Report to the Nations on Occupational Fraud and Abuse, cash schemes are much more common than non-cash schemes. True False Question 38Sue Meyers was an accounts receivable clerk for an insurance broker. When premium payments were received, she would steal the check of every tenth customer and cash it at a liquor store. To conceal her scheme, she would credit the account of the customer that she stole from with a payment that was received from another customer’s account. This is an example of: Understating sales Force balancing Lapping A forged endorsement scheme Question 39 Anne Mullens is the bookkeeper for DWG Refrigeration Repair. One afternoon while she was preparing the bank deposit, a customer came in to the office and paid his account in full with a $57 check. Rather than adding the check to the deposit, Anne pocketed $57 cash from the previously recorded amount and included the customer’s check in the money to be taken to the bank. What type of scheme did Anne commit? Larceny Kiting Skimming Currency balancing Question 40 The concealment of receivables skimming can be difficult because: All of the above Inventory must be padded to conceal shrinkage. The audit trail must be destroyed. The incoming payments are expected.