Explain what resources or tools can be offered to your staff to help with efficiency and customer service using the additional funds available.

Resources: The five-step planning process covered in the course and the Sample Business Proposal example

Consider the following scenario:

As the manager of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.

Using the Sample Proposal Template example, write a 700- to 1,050-word proposal.

Address the following in your proposal:

  • Explain why teams are essential in a health care organization.
  • Explain how other industries use teams.
    • How are they used in other industries, such as aviation, auto racing, or the military?
    • What best practices from other industries could be applied in the health care industry?
  • Explain strategies you will use to create an effective team that can help you improve efficiency and customer service in your department.
  • Explain organizational processes that will impact or influence the decision making process to improve efficiency and customer service.
  • Explain what resources or tools can be offered to your staff to help with efficiency and customer service using the additional funds available.

Cite 3 references to support your position. One reference may be the course textbook.

Format your proposal according to APA guidelines.

Click the Assignment Files tab to submit your assignment.

Design a Trifold educational brochure, that will be used to educate the community, about Hypertension.

Please read instructions carefully, This is not a paper, is a Trifold brochure based on patient teaching related to Hypertension. 

 
Topic: Educational Brochure

Design a Trifold educational brochure, that will be used to educate the community, about Hypertension.

Do not submit a 4 page paper or a document  that’s just a table with 3 columns.
When I grade your work I imagine that I would print this out, fold it and hand it to your patient.

 
Brochure Content Requirement

Two evidenced-based web sites or journal articles as a reference
Risk factors
Possible consequences
Prevention strategies
Treatment modalities

Is it professional?
All 6 sides fully developed (DO NOT waste space! You do not need an address page)
The references tucked away neatly in a small area (suggest using 8 pt font for 2-3 references at the bottom of one of your pages- it should not detract from the content) (REFERENCES 2012-2017)
Will the patient learn what they need based on the assignment instructions
Visuals (pictures) that supplement the content but do not detract. In other words, don’t put a huge picture on each side of the brochure with minimal content and expect to get full credit. It should be balanced and professional looking.

Components of Knowledge Management

Components of Knowledge Management
According  to the Association of State and Territorial Health Officials (ASTHO),  the four core components of knowledge management are:

Governance: The leadership that commits to an organizational structure capable of managing the knowledge.
Content: The quantity and quality of the data and information that is managed.
Processes: The standards and guidelines that will be used to collect, manage, and disseminate information.
Technology: The system supporting the other three components.

Using  the South University Online Library or the Internet, research and read  the article, “Rhode Island HEALTH Web Data Query System: Death  Certificate Module” (Gjelsvik & Monteiro, 2009).
Or
Click here to read the article.                http://rimed.org/medhealthri/2009-01/2009-01-32.pdf
Reference:
Gjelsvik, A., & Monteiro, K. (2009). Rhode Island HEALTH web data query system:
Death certificate module. Health by Numbers, 92(1), 32-33.
Based on your reading, create a 5- to 6-page document in Microsoft Word, which includes the answers to the following questions:

What is the “Rhode Island HEALTH Web Data Query System: Death  Certificate Module?” Briefly describe the system’s purpose and how it  came about.
Which organizations are involved in its governance? Provide a list and description of each organization.
What information can be found using this system? What are the  advantages and limitations, if any, to the information that is  available?
How is the information collected, managed, and retrieved?
What are the technological components or services that this system relies on? Why?

Conduct a query using one of the programs on this site.  http://health.ri.gov/programs/detail.php?pgm_id=138
Describe your query and then provide the results you obtained using this system.

Based on the analysis, identify the “best” alternative to address the current issue & policy situation.

This paper count as a 30 % of my grade. Please follow the instruction. Attached is a sample paper. Please no more the 15 % similarity, it will go thru turn in. 

Instructions:
 Purpose: To investigate & integrate knowledge of advanced nursing practice, scholarly inquiry, & leadership by examining a policy at the level of clinical practice, health care systems, or public/social health policy. Students are to submit a paper between 7-10 pages long excluding title page and reference pages. Paper must be organized according to the guidelines below and should include all the identified sections as required. Paper must be completed in APA format and contain current scholarly sources dated from 2010 until current. The following may be selected as topics for this paper: 
  
-Food and drug regulation
-Abortion clinic access
-Planned Parenthood funding
-Correctional health
-LGBTQ health
-Tobacco regulation 
-Veterans health
-Medicaid
-Medicare
-Prescription drugs
-Managed health care
-Clean Air act
-Clean Water act
-NIH reauthorization
-Head Start
-Healthcare reform 

 
Introduction____10 points

Generally define & describe the policy issue to be addressed.
Identify the purpose of analysis, the targeted level of policy (i.e., clinical practice, health care systems, or public/social health) & significance oftopic.
Identify questions the policy analysis is intended to address.

Background_____10 points

Provide details of the issue or problem, including its nature/scope, relevant literature & history, & the context within which the issue exists.
Describe existing policy addressing the issue, if any.
Discuss strengths & shortcomings in existing policy.
Identify & describe key stakeholders (individuals & groups) that are or will be affected by the policy & why.

Analysis______30 points

Identify alternative policies to achieve objectives.
Establish/identify criteria that will be used for selection of “best” policy.
Evaluate each alternative & its potential impact relative to the healthcare & patient outcomes.
Assess the trade-offs between alternatives.

Recommendations_____20 points

Based on the analysis, identify the “best” alternative to address the current issue & policy situation.
Provide rationale for selection.
Describe possible strategies to implement selected alternative.
Identify barriers to implementation of selected alternative.
Describe methods to evaluate policy implementation.

Discussion_______20 points

Discuss analysis & recommendations relative to the original questions identified, & the level of policy it is intended to address (i.e., clinical practice, health care systems, or public).
Identify limitations of analysis.
Discuss implications for practice, education, research, & policy-making.

Conclusion_______5 points

Summarize findings & recommendations of analysis
Identify questions to be addressed in future studies or policy analyses.

References______5 points

List all references cited in paper. Must be completed in APA format.

Appendices

Table displaying results of analysis, including, for example, a list of alternatives & the degree to which each alternative may be most effective. Other tables & appendices as needed to support analysis.

Policy Analysis Paper GuidelinePurpose: To investigate & integrate knowledge of advanced nursing practice, scholarly inquiry, & leadership by examining a policy at the level of clinical practice, health care systems, or public/social health policy. Students are to submit a paper between 7-10 pages long excluding title page and reference pages. Paper must be organized according to the guidelines below and should include all the identified sections as required. Paper must be completed in APA format and contain current scholarly sources dated from 2010 until current. The following may be selected as topics for this paper:-Food and drug regulation