1. Utilize the six-step Root Cause Analysis process and format introduced in the

1. Utilize the six-step Root Cause Analysis process and format introduced in the course Module 1. Ensure that you address each element in the process: facts, issues, root cause, alternatives, recommendation and implications.
2. Address any specific issues or questions identified for the case on the module assignment page.
3. Demonstrate comprehension of concepts covered in the course material, readings, research, and discussions.
4. External sources used in your paper must be properly cited.

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